1. PAULA FLEMING
650.771.4000 | back2p@att.net
SUMMARY:
• Executive Assistant with 12 years administrative experience
• Ability to cut training costs through evaluation and process implementation
• Specialization in organization, efficiency, and proactive operations
• Passionate about exceeding objectives and expectations
• Outstanding verbal and written communication skills
• Ability to foster first-rate client and staff relations
COMPUTER SKILLS:
Proficiency in Microsoft Office applications: Word, Excel, Outlook, PowerPoint; Typing &
Alphanumeric Data Entry; Meeting planning & coordination, Go-to-Webinar.
GENERAL SKILLS AND KNOWLEDGE:
Experience working in fast-paced environments, which demand strong organizational,
technical; and interpersonal skills. Detail oriented, resourceful, great initiative completing
on time projects; Calendar management; Travel arrangements; Meeting planning &
coordination, Go-to-Webinar and able to multi-task and work well with others.
PROFESSIONAL EXPERIENCE:
Ramsell Corporation | Oakland, California 2003 – 2015
Executive Assistant
• Coordinate meetings, including scheduling, invitations, travel, and training.
• Assist President with enrollment and eligibility updates and prepare training
manuals.
• Back up enrollment and eligibility, including all related functions and process.
• Respond to local health jurisdiction enrollment site staff and inquiries.
• Perform functions re: enrollment and eligibility process (Client Support
Representative).
• Add / update pharmacies in PMDC™ and Health Trans (prescription claims
adjudication).
• Use PMDC™ In-house and Secure Web systems, policy, and procedures for
enrollment.
• Establish and maintain highly organized filing system.
• Assist in the contracting process.
• Maintain contract files.
• Full spectrum of administrative duties, including Executive Support and Office
Management. I supported the President of Operations, Operations Department,
and Pharmacy Contract Department.
• Customer Service Care

2. PAULA FLEMING
650.771.4000 | back2p@att.net
• Document preparation
• Project / State & Federal Program Support
• Recognition for driving efficiency improvements to office systems, workflows,
and processes.
EDUCATION:
Associates Science Degree | Canada College expected
graduation: 2016
Entrepreneurship & Small Business Management
TRAINING:
SkillPath: “The Administrative Assistants Conference and The Indispensable Assistant”