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MARY ERIN COLEMAN
Address: 4730 Arcadia BLVD Dayton, Ohio 45432 Mobile: (937) 701-9000 Email: minman89@yahoo.com
SUMMARY
Strong Administrative Assistant with over five years of experience with a solid background in operational support.
Committed and motivated with exceptional customer service and decision making skills. Strong work ethic, professional
demeanor and customer service skills. Proficient in a wide range of computer skills, quickly learns new procedures and
takes ownership of various projects.
PROFILE
 Outstanding communication, interpersonal, and organizational skills
 Strong attention to detail, strategic planning and critical thinking skills
 Excellent analytical,reasoning and problem solving skills
 Proven track record of accurately maintaining detailed records, generating reports, coordinating meetings and
multitasking within fast-pace atmospheres
 Superior abilities in using MS Office suite applications, 10-Key and data entry
EMPLOYMENTHISTORY
Vectra Visual
Administrative Assistant 2015 to 2016
 Office duties: answer multi-line phone system, sort mail, maintain reports, fax confidential
information, order supplies and other office duties as needed
 Prepare and modify all business documents including internal/ external correspondences,
reports, drafts, memos and emails
 Organize travel arrangements, business luncheons, corporate agendas and itineraries and
process all business related expenses.
 Effectively research and resolve all administrative issues quickly and proficiently.
 Manage complex calendars of company executives and schedule all meetings
Advance America
Assistant Manager 2013 to 2015
 Coordinate and conduct small group and individual training sessions based on organizational
products and sales pitch
 Manage development, implementation and continuous improvement of training programs
including on-going learning opportunities companywide.
 Evaluates competition by gathering information on quality and prices of products of
competitive services.
 Communicates effectively with other departments, and divisions to resolve problems and
ensure efficient satisfactory products to our customers
 Plan and develop on-the-job training programs for line employees and career development
programs for staff with a focus on retaining existing talent and reducing employee turnover
Murphy Oil Corporation
Store Manager 2009 to 2013
 Manage day-to-day operations to ensure goals and departmental tasks are carried out,
customer deadlines are met and update reports as needed
 Develop and implement processes to monitor key metrics to ensure accuracy of data,process
efficiency and staff performance
 Maintain and identify new accounts, while retaining existing accounts
 Solid background in Human Resources including recruiting/ hiring, training, performance
evaluations, benefits administration and payroll processes
 Communicates effectively with other departments and divisions to resolve problems and
ensure efficient satisfactory products to our customers
OZ Shop USA
Managing Director 2005 to 2009
• Successfully implementing company policy.
• Developing strategic plans.
• Maintaining a dialogue between the board members.
• Controlling finance.
• Building and maintaining a customer base.
• Assuming full accountability for the board and all company operations.
COMMUNITYSERVICE
Vice President,Americans Women's Club, Perth,Australia 2002-2006
 Helped women adapt to the challenges and stresses of living in a new country through
support, encouragement and friendship
 Helped members understand and appreciate the Australian culture.
 Engaged in charitable activities emphasizing the needs of women and children
Professional references upon request

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Mary Erin Coleman.docx NEW Sept

  • 1. MARY ERIN COLEMAN Address: 4730 Arcadia BLVD Dayton, Ohio 45432 Mobile: (937) 701-9000 Email: minman89@yahoo.com SUMMARY Strong Administrative Assistant with over five years of experience with a solid background in operational support. Committed and motivated with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and customer service skills. Proficient in a wide range of computer skills, quickly learns new procedures and takes ownership of various projects. PROFILE  Outstanding communication, interpersonal, and organizational skills  Strong attention to detail, strategic planning and critical thinking skills  Excellent analytical,reasoning and problem solving skills  Proven track record of accurately maintaining detailed records, generating reports, coordinating meetings and multitasking within fast-pace atmospheres  Superior abilities in using MS Office suite applications, 10-Key and data entry EMPLOYMENTHISTORY Vectra Visual Administrative Assistant 2015 to 2016  Office duties: answer multi-line phone system, sort mail, maintain reports, fax confidential information, order supplies and other office duties as needed  Prepare and modify all business documents including internal/ external correspondences, reports, drafts, memos and emails  Organize travel arrangements, business luncheons, corporate agendas and itineraries and process all business related expenses.  Effectively research and resolve all administrative issues quickly and proficiently.  Manage complex calendars of company executives and schedule all meetings Advance America Assistant Manager 2013 to 2015  Coordinate and conduct small group and individual training sessions based on organizational products and sales pitch  Manage development, implementation and continuous improvement of training programs including on-going learning opportunities companywide.  Evaluates competition by gathering information on quality and prices of products of competitive services.  Communicates effectively with other departments, and divisions to resolve problems and ensure efficient satisfactory products to our customers  Plan and develop on-the-job training programs for line employees and career development programs for staff with a focus on retaining existing talent and reducing employee turnover
  • 2. Murphy Oil Corporation Store Manager 2009 to 2013  Manage day-to-day operations to ensure goals and departmental tasks are carried out, customer deadlines are met and update reports as needed  Develop and implement processes to monitor key metrics to ensure accuracy of data,process efficiency and staff performance  Maintain and identify new accounts, while retaining existing accounts  Solid background in Human Resources including recruiting/ hiring, training, performance evaluations, benefits administration and payroll processes  Communicates effectively with other departments and divisions to resolve problems and ensure efficient satisfactory products to our customers OZ Shop USA Managing Director 2005 to 2009 • Successfully implementing company policy. • Developing strategic plans. • Maintaining a dialogue between the board members. • Controlling finance. • Building and maintaining a customer base. • Assuming full accountability for the board and all company operations. COMMUNITYSERVICE Vice President,Americans Women's Club, Perth,Australia 2002-2006  Helped women adapt to the challenges and stresses of living in a new country through support, encouragement and friendship  Helped members understand and appreciate the Australian culture.  Engaged in charitable activities emphasizing the needs of women and children Professional references upon request