1. BRENDA C. SMITH
11190 SW 125th Place Home: (503) 590-8223  Mobile: (503) 708-3002
Tigard, OR 97223 Email: bkjs2004@comcast.net
Qualifications
 Resourceful and detail oriented with solid abilities in time management, prioritizing
tasks, meeting deadlines, and multi-tasking
 Proven self-starter and independent worker
 Skilled in explicit, concise writing and effective editing
 Proficient in management/executive report preparation with Microsoft Office tools
 Extensive experience with project budgeting and cost containment
 Proven ability to master available software with relative ease
 Experienced in relationship management from senior executives to front-line staff
 Trained public speaker. Able to clearly illustrate difficult to understand subjects
Career Highlights
 Over twenty years of increasing responsibilities in the areas of office management, site
operations, and support of front-line staff through senior executives
 Took over and successfully managed the site relocation of a 150+ person branch,
including consulting with designers, builders, movers, property management, and
contractors on the new branch design and construction, coordinating packing and
delivery of branch equipment and belongings, and overseeing set up at the new site
during branch manager’s prolonged absence
 Directed services, such as maintenance, vending, repair, supplies, and mail
 Successfully coordinated multiple offsite meetings and events, including travel and hotel
arrangements, securing facilities, monitoring expenditures, menu selection and
decoration, some with short lead time
Experience
Paychex, Inc. Tigard, OR
Branch Administrative Assistant June 2007 to present
 Coordinate, compile, create, and manage daily and monthly reporting for senior
managers
 Reduced payroll errors to zero by creating an audit worksheet to verify data input
 Prepared, balanced, and submitted expense reports with 100% accuracy
 Reduced supplies expenditures by 12% by managing inventory, finding more cost
effective items, timing orders, and managing the vendor relationship
 Facilitate new-hire onboarding, including auditing/completing paperwork and delivering
orientation
 Manage day-to-day operations of building; act as liaison between all contractors and
vendors; make small repairs to equipment as needed or make determination if other
avenues should be pursued
 Committee chair for employee event coordination and Wellness Champion increasing
Employee Engagement scores by 5 – 10 % year-to-year
 Answering, screening, and directing calls as appropriate

2. BRENDA C. SMITH
Aquent, Inc. Portland, OR
Contract Services Employee April 2006 to February 2007
 Project Manager, HSBC Marketing Department
o Credit Card Ad Campaign Design Project
 Project Assistant, Legacy Health Systems Marketing Department
o MAX Train Ad Design Project
Washington Mutual Bank Lake Oswego, OR
Business Operations Analyst 2005 to April 2006
 Coordinated the collection of data for workload balancing and preparation of incentive
reports which increased productivity by 18% and employee satisfaction immeasurably
 Analyzed various reports and processes to formulate recommendations and options to
identify alternative courses of action
 Acted as Lead/Subject Matter Expert for other Analysts nationwide
Washington Mutual Bank Lake Oswego, OR
Senior Administrative Assistant/Admin Support Manager 1999 to 2005
 Aided executive in staff capacity by coordinating office services
 Managed office services, including personnel, budget preparation, control,
housekeeping and special management studies
 Coordinated the collection and preparation of operating reports for managers
 Generated reports for attendance records, terminations, new hires, transfers, budget
expenditures and statistical records of performance data
 Reviewed clerical and personnel records to ensure completeness, accuracy and
timeliness, ensuring a 100% grade on records audit
 Planned office layouts and initiated cost reduction programs which saved approximately
$35k in operating expenses in the first year post-move
 Successfully managed a three-person team of receptionists and support specialists,
training them in various admin duties and encouraging promotion of top performers
Education
Portland Community College Portland, OR
AA in General Studies emphasis on Business and Elementary Education 2002
Military Service
United States Navy and US Naval Reserve Honorably Discharged
1993
Volunteer Service
Cubmaster, Cub Scout Pack 162 Beaverton, OR
Sunset Trail District, Boy Scouts of America 2015 to present