1. Francella Marcum
720-252-3931
marcumfrancella@gmail.com
1616 E 78th Ave., Lot 101
Denver, CO 80229
Objective
Seeking a position where my extensive experience will be further developed and utilized.
Professional Experience
Aerotek/Post Office (Seasonal Contracted)
December 2016 – January 2017
Perform any combination of tasks in the post office, such as receive letters and parcels; sell postage and
revenue stamps, postal cards, and stamped envelopes. Keep money drawers in order, and record and
balance daily transactions. Weigh letters and parcels; compute mailing costs based on type, weight, and
destination; and affix correct postage.
Doubletree by Hilton
January 2016 - November 2016
Front Desk/Night Audit
Responsible for balancing the revenue and expense transactions, which occurred during the day at
the hotel. Responsible for the overall operations and appearance of the front desk of the hotel.
• Check In/Out Guests
• Answer Telephone Calls/Take Reservations
• Customer Service
• Night Audit Reports
• Reporting
Trace Reports
Restaurant and Bar Revenues
Down-Time Reports
Accounting Details
High Balances
Batch Reports
Autopost Reports
• Verify Cash Drawer Balances
• Settle Hanging Balances
• Rate Overrides
• Direct Billing
• Close Allowances Exceptions (Gift Store, Telephone, etc.)
• Perform Autoposting
• Perform Outlet Distributions
• Perform Closeout
• EDC Credit Card Transmittal
• Micros Reporting
• MOD (Sole Employee Overnight)
• Train New Hires
Courtyard Marriott

2. December 2014 to January 2016
Front Desk/Night Audit
Responsible for balancing the revenue and expense transactions, which occurred during the day at
the hotel. Responsible for the overall operations and appearance of the front desk of the hotel.
• Check In/Out Guests
• Answer Telephone Calls/Take Reservations
• Customer Service
• Night Audit Reports
• Tax Over/Short Log
• Market Segmentation
• Cash Over/Short Daily
• MOD (Sole Employee Overnight)
Staybridge Suites, DIA
July 2013 to March 2014
Front Desk/Night Audit
Responsible for balancing the revenue and expense transactions, which occurred during the day at
the hotel. Responsible for the overall operations and appearance of the front desk of the hotel.
• Check In/Out Guests
• Answer Telephone Calls/Take Reservations
• Customer Service
• Night Audit Reports
Texsand Energy Resources, LLC
Dec 2011 to June 2013
Administrative Assistant
Performed general clerical duties to include but not limited to: photocopying, faxing, mail distribution and
filing. Coordinated and maintained records for staff office space, phones, company credit cards and office
keys. Created and modified various documents.
• Handled inquiries and incoming work requests
• Review files and records to answer requests for information
• Check and distribute documents and correspondence
• Maintain filing systems
• Compile records of office activities
• Photocopying, scanning and faxing various documents
• Typing documents, correspondence and emails
• Checking and entering various types of data into the system
• Updating and maintaining databases
• Monitoring and ordering office supplies
• Keep office area neat and tidy
Allen Stokes, Attorney at Law
Dec 1997 to Dec 2010
Administrative Assistant
Performed general clerical duties to include but not limited to: photocopying, faxing, mail distribution and
filing. Coordinated and maintained records for staff office space, phones, company credit cards and office
keys. Created and modified various documents.
• Year 2000 conversion from the legacy system (WANG) to Intel PC system
• Upgrade and maintained LAN network and DSL line.
• Compiled and maintained Collection Legal Software database
• Computer skills: PhotoShop, Microsoft Windows 95, 2000, 98, NT, XP, Etc., Workstation Basic, Corel, PCAnywhere,
Hardware
• technical support, Abode, Microsoft Office Suite 2008, Internet Explorer, Netscape, FTP, TCP/IP, Visual Basic, and more.

3. • Trust Accounting/Payroll: QuickBooks and Quicken
• Receive cash and check receipts, maintain ledger book and computer records for all bank transactions.
• Payroll including tax preparation.
• Prepare correspondences, documents, invoices, and Court Documents/Exhibits.
• Supervise, manage and train staff
• Managed crisis situations
• Set up new cases
• Responsible for implementation of all office needs, supplies, and functions.
• E-filing documents with District and County Courts
• Collections
• All CLMS database IT operations
• Office Manager and Paralegal