1. Andrea I. Villegas
23 Andor Rd Manchester, CT 06040 (401)749-3182 AIv2376@yahoo.com
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Objective: I would like to be a part of a successful company that will give me the chance to not only be a team player, but also to
grow and learn from it. I strive to provide superior customer service and continuously look for ways to improve.
System Experience: Quickbooks, Quickbooks Online, Kronos, PrimePay, Service Monster, System100, SweetProcess, Microsoft
Office (Word, Excel, Outlook), VBS (Home Depots’ Vault Balancing System), Slack, Multi-Line Phone System, Google Calendar.
Professional Experience:
2014-Present
Blackburn Professional Cleaning
Waterford, CT
Financial Manager:
 Keep the credit card accounts balanced, pay and monitor credit cards charges.
 Invoice monthly accounts, take payments and follow up on payments.
 Create and propose contracts for potential monthly cleaning customers.
 Schedule jobs for our technicians through Service Monster, our scheduling web page.
 Pay invoices on the A/P side as invoices come in depending on funds.
 Place orders for uniforms for employees.
 Apply payments as they come in either by mail or from our techs.
 Call or email customers for payments if account shows overdue.
 Prepare deposit for bank daily.
 Keep up to date Insurance Certificates and Tax Exempt Forms for all accounts.
 Tracking and calculating tax payments for the month along with budgets for departments.
 Input Quick books entries on a daily basis for all accounts.
 Pay subcontracted employees and track work on weekly basis.
Human Resources:
 Review payroll notes daily and adjust payroll as instructed by emails by supervisors.
 Verify and submit payroll weekly.
 Schedule and perform interviews
 Hiring and firing.
 Call and verify references on applications
 Keep up with all required paperwork for each employee, and employee verification calls from the state.
 Inform Supervisors of employees evaluation dates as they come up, and adjust raised for employees as requested
by supervisors.
 Follow up with Supervisors to ensure couching and write ups for employees are completed and filled out according
to the procedures guidelines, track occurrences on spreadsheet.
 Track Vacation days and Tardis on spreadsheet to determine write ups and couching for employees.
Office manager:
 Distribute employee checks weekly to supervisors for employees the supervise
 Assign jobs to office staff, and follow up to the progress of assigned jobs.
 Follow up on ordering supplies and inventory
 Make sure all mail goes out and comes in daily to the designated person.
 Make sure all filing is done at the end of each day,
 Make sure office is clean and organized by each member of the office staff, prepare for monthly deep cleaning to
be completed by cleaning crew.
 Print stamps from Stamps.com as needed.

2. 12-2013 to 10-2014
Packing and Insulation Corp
Providence RI
 In charge of all payments to vendors as bills are due on a weekly basis.
 Making sure all office supplies are stocked and ordered to ensure smooth flow of the office.
 Scanning and photocopying all paid invoices to PDF files as payments are made to minimize storage space.
 Prepare statements to vendors for faxing and mailing.
 Answering multi line phone system and take messages for busy supervisors.
 Call vendors and customers with any issues on merchandise, and to schedule pick up of merchandise.
 Setting up and paying freight companies for merchandise.
 Maintaining a clean break room and rest rooms on a daily basis including restocking paper goods.
09-2012 to 12-2913
Neptco Inc
Pawtucket, RI
 Worked in production plant.
 In charge of reading understanding work orders, sometimes several in one night.
 Making sure work orders were completed, boxed, tagged and put in appropriate location for shipping.
 Set up material for job according to work order.
 Keep machine working and running so orders can be met.
 Keep area clean, organized and stocked for shift and following shifts.
 Restock supplies for my shift as well as for the following shift.
02-2005 to 12-2011
Home Depot
Knoxville, TN
 Ensure that all store cash and accounting transactions occur on time and accordance to standard operating
procedures.
 Ensure that all accounting transactions are complete and error free.
 Ensure that all bank deposits are prepared accurately and on time.
 Close the store daily accounting transactions.
 Ensure proper functioning of all equipment used in store, including handling all trouble shooting issues quickly,
accurately and professional.
 Ordering office supplies both for office and whole store.
 Maintaining accurate records, using computer system to document the paperwork affiliated with sales.
 Inputting time and attendance into time clock system for all associates.
03-2001 to 02-2005
Wonderworks/Magical Midway
Orlando FL
 Ensure all cash transactions are done accurately and in a timely matter.
 Ensure that all bank deposits are prepared accurately and on time.
 Ordering office supplies.
 Ordering change from bank to accommodate sales for museum.
 Printing and filing all reports needed for business.
 Accurately accounting for all coupons and vouchers from sales date.
Education
1989-1994 North Providence High School North Providence RI
Languages
Fluent in English and Spanish.