1. Brenda Bayman
54 Navigation Road, Northwich, Cheshire, CW8 1BE
Telephone No. 01606 872620 Mobile 07791562267
Email:emilybrenda@tiscali.co.uk
Personal Profile__________________________________________________________________________
A conscientious, reliable professional, with a strong desire to succeed. Seeking a permanent position. Efficient in maintaining
effective control of all types of documentation to company processes. An organised methodical worker, able to prioritise my
workload, multi-task and use time efficiently. Used to working to and meeting deadlines, adaptable to change, quick to learn.
Accurate in attention to detail, ensuring all information is correct. Experienced in document control, administration and clerical
work. Setting up, updating and monitoring of work programs, updating and keeping accurate records. My abilities and capabilities
have been constantly improved upon in document control, administration, clerical and all ad hoc duties that arise.. Able to work well
alone and as a team member, enjoying a challenge and using initiative, a friendly, polite, honest, mature adult, with a sense of
humour. Good verbal, numeric, written. and listening skills, with members of the public, fellow professionals and company clients.
KEY SKILLS______________________________________________________________________________________________
• Providing administration to a high standard
• Store, retrieve and supply computer based information
• Contribute to the effectiveness of the workflow
• Set up and maintain an accurate record system
• Adept at input, storage and retrieval of data, documentation
• Flexible and adaptable
• Ability to remain calm under pressure
• Conversant in the use of Windows, Word, Excel, Outlook,
• Excellent communicator and team worker
• Maintain an accurate record of finances handling and balancing of cash,
• Adept at and willing to learn new skills and systems quickly and effectively
Employment History______________________________________________________________________
March 2015 – July 2016 Contract Document Controller Network Rail
• Recording on CCMS2 and document registers all incoming and outgoing information and documents
• Sending information by web link to the correct project manager, engineer, named recipient/s
• Signing and returning supplier transmittal note by email and hard copy.
• Location and retrieval of documents.
• Recording all outgoing mail and where stipulated, issuing document/s with formal document transmittal note.
• Recording and passing of incoming mail mainly to the project commercial manager.
• Incoming post scanned and treated as incoming email.
• Liaison and communication with team members.
Feb 2015 – March 2015 Document Handler Carillion
• Responsible for receiving, sanitising and recording incoming service reports, timesheets, receipts from engineers.
• Collating documents, scanning and uploading to correct files for further work to be carried out.
• Passing timesheets, receipts and invoices to correct personage to work with.
Feb 2013 – Jan 2015 Contract Document Controller Worley Parsons
• Responsible for processing incoming supplier documentation and outgoing client documentation for a project in Russia
• The document control team being the centre between the suppliers and the clients.
• A high level of accuracy used in recording incoming and outgoing information onto spreadsheets.
• Documents, requests, letters received by email, all checked for accuracy,
• Documents recorded and stored on IMIS, tracker updated, client informed documents have been uploaded onto IMIS.
• Supplier informed that request has been completed.
• All incoming and outgoing emails, transmittals and documents stored in relevant files.
Oct 2012 – Dec 2012 Temporary Administrator Netserve
• Accurately recording essential project information, incoming and outgoing documents, transmittals
• Staff hours, filing site certificates, drawings and site related paperwork.
2. • Coordinating documents with index numbering, ensuring all information was accurate.
• Working in document control and with project managers.
July 2012 – Sept 2012 Temporary Customer Service Representative Cheshire West Council
• Receiving calls from residents concerning problems with waste collection/management
• Arranging service/s required to resolve the problem
• Processing card payments, resolving queries, answering questions, passing calls
• Staying calm and being pleasant at all times.
• Recording calls, requests and actions on house system.
March 2012 – June 2012 Contract Document Controller Thales
• Recording, storing and issuing of project information and documents received, to Midas system
• Printing and storing hard copies, ensuring information is precise and accurate.
• Retrieving information as requested.
Nov 2011 – Dec 2011 Temporary Data Entry Clerk Arrowe Park Hospital
• Entering and saving patient data from hard copies onto hospital data system.
• Ensuring all information is accurate.
Nov 2011 – Nov 2011 Temporary Document Controller Amec
• Recording, mailing, emailing, saving engineering documents to Actus system,
• Scanning, printing and storing copies of all documents.
Aug 2011 – Oct 2011 Document Controller Carillion Rail Projects
May 2008 – May 2009 Document Controller Carillion Rail Projects
• Sole responsibility over the document control
• Recording of all on-going project information onto spreadsheets, data entry and updating
• Accountable for ensuring all information was precise and accurate, recognise and subsequently highlight any anomalies
• Printing, distribution, recording, storage and issue of PDF & CAD drawings
• Printing and storing hard copies
• Continual communication in office and on site with engineers
• Recording of all incoming and outgoing documents, site stages, certificates, recording and collating of site related work
• Retrieval of such as needed
• Ordering, issuing, recording of safety manuals monitoring and ordering of stationary, plotter & printer supplies
• Distribution and recording of incoming and outgoing post
• Telephone duties for enquiries, maintenance and repair of plotter and printer
• Scanning, email, typing, general administration.
2009 – 2011 Temporary Administration Roles Various Companies
• Created & kept excel log sheet of customer queries, job status’s
• emailed to managers and contractors on a daily basis
• Answering of email & phone queries on job status from contractor & staff members
• Printing of job packs, issued daily per team, scheduling jobs per team
• Saving, storing, updating data, inputting staff work hours, job details, type of job
• Phoning surgeries, chemists and patients to arrange for specialised prescriptions to be sent
• Recording calls, updating patient notes on SAP system
• Removing hard copy patient records, updating SAP system of patients that are no longer patients
• Ensuring all confidential information was correctly disposed of.
• Managing existing farm schemes, checking and updating changed details on company system
• Calculating any grant amount overpaid, updating databases with details
• Phoning agreement holders if a query arises. Mailing agreement holders when claim is due to end
• Updating spreadsheets with claim details, completion & printing checklist for finishing claim
• Checking payments made and capital works carried out were the same
• Updating database with investigators details of inspected vehicles, for insurance claims
• emailing specific sections of claims to specific bodies per week
• Filing, faxing, scanning, photocopying and general administration duties, telephone answering of queries
3. Education and Training____________________________________________________________________
1998 NVQ Information Technology Rathbone CI Whitley Bay Pass
1998 RSA Clait Level II Rathbone CI Whitley Bay Pass
1996 NVQ Business Administration Level II Gourley Training Northwich Pass
1995 GCSE Sociology Mid-Cheshire College GradeB
1995 GCSE Human Biology Mid-Cheshire College Grade B
1995 GCSE Mathematics Mid-Cheshire College Grade C
1995 GCSE Psychology Mid-Cheshire College Grade C
1973 GCSE English Language Sandbach High School Grade B
Additional Courses
Basic Health and Safety
Emergency Aid at Work
Use of the Internet
British Red Cross Manual Handling
Customer Service and Telephone Skills
Hobbies
Following Formula 1 and Moto GP Racing
Gardening and DIY
Spending time with my children, grandchildren and partners family
References
Available on Request