Lori Fain has over 28 years of experience in customer service, administration, and office operations. She has strong skills in areas like data entry, accounts receivable, time management, and client relations. Her work history includes roles as a receptionist, order processing assistant, and customer care specialist at various companies. She is proficient in Microsoft Office, accounting software, and various other programs.

1. Lori Fain * 678-313-9631 * fainga@yahoo.com
985 Coon Creek Road Alto, GA 30510
Professional Summary
Dedicated and focused with administration and customer service specialist with over 28 years of proven
success. Proven success in customer service, office operations, reported and project administration. Self
driven attitude with superb skills in multi-tasking and communications that are effective at dealing with
people at all professional levels
Skills
 Type50
 wpm/10,000 #/key
 Works Excel Word & XB
 Windows 7
 Windows 8
 JD Edwards AS-400
 OMD
 E- Automate
 Accounts Receivables
 Office equipment
 Time Management
 Scheduling
 Client Relations
Education
Northeastern High School * Elizabeth City, NC * High School Diploma
Employment History:
Neopost Southeast District * 7/28/ 2003 - 11/3/2014 3435 Breckenridge Blvd Suite 100 * Duluth GA 30096
* 770-717-8999
I was in charge of the receptionist area: direct incoming calls and dispersed to the appropriate
departments, managed mail incoming and outgoing, prepared deposits and filing. Was promoted to Order
Processing and also handled the Supply Orders. Customer Care Specialist included: provide service to
clients with ordering equipment, supply orders, installations, scheduling, dispatch service orders, and
cancellations. Additional duties: entering new equipment in the database, accounts receivables: processed
and posted credit card payments and handled supply returns to be evaluated and credited.
Southeastern Freightlines * 3/5 2004-12/18/2010 (part-time job from 5:30 – 11:00)
3655 Windsor Park Dr, Suwannee GA 30024 * 770-932-7160
Logistic Freight Line-Order Entry & Dispatch: Enter daily bills; scan all incoming bills to the corporate
office. Assisted with dispatch and dispersing daily manifests & safety plaques to be given to the evening
truck drivers; Process and filed monthly logs of truck drivers.
Multi-User Solutions / Symbiat, Inc * 9/5/2000 – 77/22/2003
4920 Avalon Ridge Pkwy Suite 600, Norcross GA 30071 * 770-698-6999
I was in charge of the receptionist area. Greet visitors and handled multi-telephone. Distribute incoming
mail and prepare outgoing mail. Prepare daily checks to be deposited each day. I was promoted to the
Call Coordinator Center for computer software call center to dispatch service calls for software
technicians to assist clients. Assisted clients with billing and credits for services perform. Invoiced closed
and non-billable service calls and processed credit cards.
Miles & Reese LLC * 3/1997-9/2000
4360 Chamblee Dunwoody Rd Suite 400, Duluth GA 30341 * 404-457-7000
I was in charge of the receptionist area. Greet visitors and managed multi-telephone. Distribute incoming
mail and prepare outgoing mail. In charge of ordering office supplies; made copies, filed, assisted with
real estate closings, prepare paperwork and faxes; prepare wills and other documents. Prepare lawyers
and clients with refreshments for meetings.