Resume

1. Stacey L Gray
1910 Garden Drive
Gainesville, Ga 30507
Home Phone 678-943-1865 Cell 678-769-9409
Email: slwgray@yahoo.com
Job Related Summa
• 9+ years of experience in Administrative Assistance.
• 9 years of experience with MS Office Suite.
• 9 years of experience in Customer Service.
• 9 years of experience in Data Entry.
• Worked at Cargill as a Contractor (Ref: Angela Smith).
• Answering Phone Distributing Mail and Maintaining Monthly Calendar
• Good communication and interpersonal skills.
• Word Processing, Auditing Documents , Coordinating meetings,
Technical Skills:
Networking: Network Systems Management, LAN/WAN Technology, TCP/IP Protocols, IP
Addressing/Subnet Masking
Software: Microsoft Excel, PowerPoint, Word, Outlook, Basic Programming skills in Python, WASP,
CRIS, Falcon, Prism, SAP
PC Technology: Assemble, Install, Configure and Troubleshoot Workstations, Monitors and Peripherals, Software
Installation and Testing, Database Management, WCS System
Education:
• Associates of Science Degree, Information Technology- Computer Networking Systems, ITT Technical Institute,
Duluth, GA, June 2011.
ο Obtained Academic Honors for all quarters completed, GPA: 3.75.
Professional Experience:
Implementation Coordinator October 2015-September 2016
(Real Solutions Inc. Contractor) Duluth, GA - NCR
• Coordinator engineers for Win7 migration coordinator for retailer.
• Liaison between individual Customer sites, senior management, and technical staff
• Researched applications fixes prior to sending to Helpdesk
• Identified and troubleshoot issues regarding win7 migration
• Monitors and summarizes project process.
• Participated on Win7 bridge line to assist engineers.
Poly One December 2014 - June 2015

2. Administrative Assistant/Shipping Clerk
Responsibilities:
• Assisted outside sales with daily customer needs including Labels/MSDS, POD's and COA's order confirmations
providing customer service and entering orders for customers when they call, email or fax.
• Received incoming customer phone calls, took orders and entered orders in computer systems.
• Determined shipping priorities, work assignments and shipping schedules, inspecting loading operations, updating
shipment data and participating in inventory.
• Received and greeted visitors and answered income phone calls. Maintained general files.
• Reserving conference rooms, Coordinating meetings
Cargill June 2013 - May 2014
Warehouse/Shipping Clerk
Responsibilities:
• Assisted with day to day workflow includes, data input, copying, filing and faxing.
• Answered phones, checked in drivers and ordered follow up.
• Involved in picking and packing for shipments all product orders and to exactly receive and stock inbound orders on
a daily basis.
Maternal Leave July 2011 - May 2013
Studied Associates Degree June 2009 - June 2011
KCK Products, Pendergrass, GA July 2006 - May 2009
Administrative Assistant/Warehouse Clerk
Responsibilities:
• Involved in receiving incoming shipment, loading and unloading deliveries.
• Managed inventorying incoming and outgoing merchandise, staging merchandise to be shipped.
• Provided support in the use of the office equipment and software and ensured smooth, efficient operation of the
department. And front desk day to day activities, data entry.
• Called various trucks to pick up merchandise to make sure that everything arrived on schedule.
• Involved in greeting guest/visitors, answering phones calls, inventory accounts and also overage materials.
• Involved in filing, answering incoming and outgoing calls, print labels for ups and orders being picked up.
• Allocated and adjusted work orders for outgoing materials and equipment also made advance shipping notices for
incoming and outgoing materials.
Bank of America, Savannah, GA/Atlanta, GA January 1998 - May 2006
Cash Vault Representative II-Teller/Team Leader -Fraud Specialist
Responsibilities:
• Reviewed and processed ATM deposits for accuracy.
• Conducted research on all out of balance deposits to make sure the customer receives all of their funds.
• Balanced window in excess of $100,000 to $1,000,000 in cash.
• Inspected bill for counterfeit/also ran the cash counter.
• Monitored ATM and debit card activity to detect and prevent fraudulent activity.
• Managed special project for the inbound unit.
• Provided ongoing coaching for associates and management on the detection systems used in the department.
• Handled heavy phone volume/interaction with customers to verify suspicious activity.
• Identified new fraud trends and findings with management.