1. Name CHARLES VERGEL ACTUB TRUMATA
Address #107 32C Al Rashidiya
Dubai,U.A.E.
Mobile Number +971 52 989 6373
E-mail Add cvatrumata@yahoo.com
Summary of Qualifications and PositionApplyingfor
I am a graduate of Bachelor of Science in Nursing from Lourdes College, Cagayan de Oro City. And
havingsuchdegree hasbeenmy armament to apply my goal and fascination in the field of medical
sales and marketing which further developed my skills, knowledge and attitude in the following
discipline which I am applying for and may deem necessary to contribute in your company:
Customer Service
Administrative Staff and Clerk
Sales and Marketing
Human Resource Associate
My first-handexperience onthe industrybeinga CustomerService Representative and Professional
Medical Representative: District Marketing Supervisor earned me the necessary qualities and
qualifications to become an effective worker which have proven my leadership skills in team
communications and human resource organization to create a consistent and productive
environment.
I have alsobeenfascinatedtostudy organizationsandhow itbringsoutthe bestof its members that
leadstocorporate success. Iam goal oriented, easytoworkwith, teamplayer, dynamic, innovative,
quality conscious, hardworking, and open-minded.
Work Experience
1. Customer Service/Healthcare Associate: Telco & Health Insurance
AT&T Telco of USA and HealthNet of California
Teleperformance
SM Annex Bldg., Matina
Davao City,Philippines
February 2014 - December 2015
 Job Description
- Obtainsclientinformationbyansweringtelephone calls; interviewing clients; verifying
information.
- Develops and maintains positive customer relations and coordinates with various
functions within the company to ensure customer requests are handled appropriately
and in a timely manner.
- Performsall dutiesontime andisproactive inimprovingcustomerrelationsandinternal
processes.
- Maintains and improves quality results by adhering to standards and guidelines;
recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in
educational opportunities.
- Accomplishessales and organization mission by completing related results as needed.

2. 2. Professional Medical Representative-District Medical and Sales Supervisor
NurtureMed, division of Dyna Drug Corporation
Felipe Pike corLanitecor Banner Sts.
BagongIlog 1600, Pasig City
September 2011- July 2014
 Job Description
- Arranging appointments with doctors, pharmacists and hospital medical teams, which
may include pre-arranged appointments or regular 'cold' calling
- Manages territory with eight (8) sales agents and other staff within the contracted
regional distributors to achieve target
- Planning work schedules and weekly and monthly timetables.
- Constantly provide trainings and update the knowledge of the manpower assigned to
bring out the best of the team and enhance leadership
- Making presentations to doctors, practice staff and nurses in GP surgeries, hospital
doctors and pharmacists in the retail sector
- Organising conferences for doctors and other medical staff
- Managing budgets
3. Administrative Staff (Operations Department)
A Le Paul, Incorporated
Sta. Ana Drive, Sun Valley
Parañaque City
May 2011-July 2011
 Job Description
- Provides recommendation to the CEO regarding companywide goals, objective and
policies.
- Developandmaintain positive working relationship with various department heads as
required to work through project development and management problem-solving.
- Implementandmonitorsupportservices,includingprocurementof suppliesand
services;transportandtravel,communications,engineeringandinformationtechnology
support,andprovisionof local utilitiesandrequirements.
- Works withmanagementandotherstodevelopandimplementoperatingpoliciesand
procedures
Certificatesand Special Trainings Attended
Negotiation Skills Training: Developing Skills for Effective Negotiation with Customers
21st
of April 2012
Cebu City, Philippines
Foundations for Selling Success
16th
of March 2013
Cagayan deOro City
Educational Background
 College:
Lourdes College, a sister school of Xavier University (Ateneo de Cagayan)
Cagayan de Oro City
Bachelor of Science in Nursing
June 2006 – March 2010
 HighSchool:
MindanaoStateUniversity-IntegratedLaboratoryScience School
Naawan,MisamisOriental
June 2002 – March 2006

3.  Elementary:
Manticao Central School
Manticao, Misamis Oriental
June 1996 – March 2002
Special Abilities and Skills
 Speaking
 Writing
 Driving
 Computer Proficient
Personal Data
Age 27
Birth Date December 5, 1989
Civil Status Single
Citizenship Filipino
Height 5 feet 8 inches
Weight 67 kilograms
Medical Condition Physically Fit
Hometown Address Purok 19, PoblacionManticao
Misamis Oriental
Philippines
Character Reference
 Mr. Romeo Butalid
Business Unit Manager
Dyna Drug Corporation
Felipe Pike corLanitecor Banner Sts.
BagongIlog 1600, Pasig City
 Dr. EdorniBetita
Guidance Coordinator
Lourdes College, Cagayan de Oro City
 Sis. Maria Anita S. Tomas, RVM, RN
Dean, College of Nursing
Lourdes College, Cagayan de Oro City
I hereby CERTIFY to the correctness of the above-given information
_______________________
Signature