1. Overview
An energetic, self-motivated, and customer focused individual who can provide leadership and supervision to
multiple store locations within an assigned market. Experienced with overseeing all matters at 11 distinct
locations of quick service operations. Well versed in food safety.
Objectives
Seeking to apply my knowledge of food service, management, and customer-based interactions to your
company. I can maximize the potential of each store and improve the overall profitability of a district. With
my present employer, I have been instrumental in driving revenues up within set assigned markets and am
confident that I can do the same for your organization. I am comfortable communicating with all types of
individuals and associations, from patrons to vendors and suppliers, to corporate representatives. I am looking
to join a well reputed company with opportunities for growth and where my qualities and experience can be
utilized to drive your business forward.
Experience
District Manager ( 2012- Present)
Wendy’s, Paradigm Group
 Promoted to District Manager with responsibility for 11 restaurants, 45 managers and 300 employees.
 Involved in hiring, terminating, disciplining, coaching, training and managing staff while developing capable
store managers for future senior positions.
 Must prioritize, multi-task and enforce operational standards on a daily basis at various locations.
 Oversees all operations including daily financials, P&L, food cost and building/equipment maintenance.
 Regularly performs on-site visits of all stores within district.
 Rolls out national, district and local marketing programs.
 Worked with owners and contractors to open 3 new state of the art restaurants while adhering to tight
timelines.
 Uses spreadsheet software, e-mail, and word processing to track expenses, schedules, and to communicate to
company staff.
Jaime M. Oliveira
Phone: 401-477-2966
E-mail: jaimec44@cox.net

2. Restaurant Training Store Manager ( 2005- 2012)
Wendy’s, Warwick franchise of the Paradigm Group
 Promoted to the highest volume restaurant within the company and was successful in consistently meeting or
exceeding cooperate goals.
 Responsible for training all management on systems and operations.
 Supported District Managers.
 Overlooked store functions including daily/weekly reports, completed and analyzed P&L.
 Responsible for hiring, interviewing, and training all employees.
 Sustained a secure, safe, healthy environment by following, establishing, and enforcing corporate and health
department regulations.
General Manager ( 2003-2005)
Wendy’s, Westerly franchise of the Paradigm Group
 Maintained a high volume restaurant while consistently meeting or exceeding cooperate goals.
 Overlooked store functions including daily/weekly reports, completed and analyzed P&L.
 Responsible for hiring, Interviewing, and training all employees.
 Managed inventory, open purchase orders and vendor receivables.
 Sustained a secure, safe, and healthy environment by following, establishing, and enforcing corporate and
health department regulations.
Assistant Manager ( 2002-2003)
Wendy’s, Westerly franchise of the Paradigm Group
 Responsible for supervising daily operations, opening and closing of the store.
 Maintained weekly schedule.
 Completed daily/weekly reports.
 Maintained product inventory.
 Trained new hires and employees.
Assistant Manager (1992 –2002)
Ronzio’s Pizza (35 Smithfield Rd North Providence, RI )
 Responsible for supervising daily operations, opening and closing of the store.
 Maintained scheduling.
 Completed daily/weekly reports.
 Maintained product inventory.
 Trained new hires and employees.
Awards/Certifications
 GM of the year for the Northeast area in 2005.
 Servsafe certification.
 RI food safety manager certification.
Education
High School Diploma/College Credit
 Mount Pleasant High School.

3.  Resume: Jaime M. Oliveira
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