1. Andrew Robert Patterson
51 Hunter’s Road, Spital Tongues, Newcastle-Upon-Tyne, NE2 4NB
Arp2808@gmail.com, +44-7874-986943, www.linkedin.com/in/andrew-patterson1991
Almost an MBA graduate with prior experience in the textile industry, specifically in customer relationship
roles and in lean methodology. Seeking opportunities in business management, with a particular interest in
talent acquisition/development and consultancy.
Skills and Competencies
Social Skills: ample social capacitiesto initiate, communication,interact and matain positive social relationships
forpersonal andprofessionalsettings.Stronginterclutural skillsthrougheducationandglobaltravel(NZ,Australia,
Turkey, USA, Italy…..)
Organisational Skills: Certified ISO 9001:2015 Internal Auditor. Strong organisation and communication skills in
interdisciplinary multi-tasking teams. Ability to communicate, motivate and inspire to build trust amongst team
members. Determined to show fairness, equality and success for all members in team environments.
Computer Skills: Competent with most Microsoft Office programs, and vast experience withemail, social media
and the internet. Knowledge of additional Microsoft programs such as Navision and Power BI.
Language Skills:Fluentin Englishand fairunderstandingof Spanish,andinfreetime learningthe basicsof Chinese,
Indonesian, Italian, Portuguese, Russian and Thai.
Other Information: Both a UK and US Citizen (As of June 2015).
Work History
October 2014-- September 2018 Technical Service Representative
Bozzetto Inc.
Greensboro, NC
Built customer relationships through regular site visits to demonstrate product efficacy and support integration
into the customers manufacturing environment.
Provided a customer service capability for the company, which involvesthe use of our Customer Relationship
ManagementSystem Navision(DynamicsNAV).Thisrequiresthe creationof supplierpurchase orders,customer
sales orders, and warehouse pick lists in support of the core business activities.
Performedroutinetextile laboratorytestingforoursalesforce.Thisincludedthe application,analysis, andquality
control of textilechemicalsto make sure they deliver the necessary qualities to meet customer requirements.
Responsible for producing trials, samples, and results of new products to support the sales team in identifying
additional opportunities and securing new business.
June 2013 -- September 2014 Lean Manufacturing Coordinator
Vescom America
Henderson, North Carolina
Oversaw Ink formulation development for the production of high-end wallcoverings. It was imperative that any
formulation was reproducible, so that product quality was assured across multiple production runs. This was
achieved through daily data collection from the manufacturing plant.
Through colour matching techniques, was able to deliver improved Ink production, which resulted in
manufacturing plant efficiency and enabled re-use of resources.
As part of the planning team, was responsible for the scheduling of production plant runs to ensure customer
orderswere deliveredaspromised.Monthly,incoordinationwithplantmanagement,productionforecastswere
discussedandagreed in order to achieve budget targets which were to support the president of the company.
Oversaw plant inventories to ensure optimum levelsof materials. This assured availabilityto ensure production
outageswere avoided,supportedstocklevelmaintenancealignedtosupplyleadtimes,andavoidedoverstocking
and the associated financial tie-up.
2. May 2008 -- August 2012 Head Swim Coach, Swim Coach, Lifeguard
Greystone Swim and Racquet Club
Raleigh, North Carolina
Taught over 200 children ranging from 3-18 years old the life skill of swimming including competition swimmers
whichbuildconfidence inswimmers,demonstratedpatience withchildren,fellow staff andparentsandengaged
them into the swim team community.
Responsible for delivering planned daily workouts and new business development opportunities such as weekly
pre-swim meets social events, weekly post-swim meets family gatherings and overall team selection.
As the Head Coach, the role was to act as an ambassador for the club in all interactions with the many clubs,
businesses, etc. within the city.
Maintained the facilitiesandobservepatronsatthe pool ensuringtheywere safe,happy,compliant,andsatisfied
with the service of the pool area. Certifications were required for these positions.
September 2007 -- May 2013 Lifeguard, Swim Lesson Instructor, Swim Coach
YMCA of the Triangle Area (Multiple Locations)
Raleigh, North Carolina
Maintainedthe facilitiesand observepatronsatthe pool ensuring theywere safe,happy,compliant,and satisfied
with the service of the indoor and outdoor pool areas. Certifications were required for these positions.
Taught people of all ages the initial concepts of survival swimming, delivered an introduction to the various
swimming strokes, and then developed a good form in each of the strokes. I also gave instruction on additional
trainingequipmenttoprovidevariationof workoutsandhelpattainhealthgoals. Inthisway,patronscouldderive
the greatest value and pleasure from the activity.
Instructed childrenages 5-18 yearsoldon swimstroke technique andpromotedgoodsportsmanship, enablinga
rewarding and competitive team spirit and environment.
Education
September 2018-- September 2019 Newcastle University
Master’s degree in Business Administration
Newcastle-Upon-Tyne, England
Embraced and learned with 28 people from 15 different countries (China, Thailand, India, Indonesia, Malaysia,
Taiwan, Kazhakstan, Egypt, Ghana, Nigeria, Argentina, Brazil, Colombia, USA and the UK).
Winnerof People’schoice awardinFuture of Work Event.A teamof five memberscame upwitha future ideaof
HR tool to deal with Mental Health issues in the workplace. Finalists in the panel decision.
Management Consultancy project with Walgreens-Boots Alliance working on their Alphega Phamacy brand.
Dissertation Project with Newcastle United Foundation working on the Social and Economic impact of the new
Murray House Community centre being built in 2021, focusing on data to find what additional needs the
foundation can provide to the North-East region.
Student Voice Committee Chairman for MBA cohort which included planning, surveying and leading debate,
discussion of concerns our cohort had to the university.
Most Valued Modules for personal and professional growth: Operations and Supply Chain Management,
Organisations and People Management, Accounting and Finance, Leadership and Organisational change, Digital
Business and Entrepreneurship.
August 2009-- May 2013 North Carolina State University
Bachelor’s degree in Polymer and Colour Chemistry
Raleigh, North Carolina, USA
Expanded knowledge of polymers, in regards to their usage in widespread industry and their composition,and
colour chemistry in regards to how and why they are used in products industry-wide.
Enhanced learnings of analytical tools to measure chemical substances and information on polymers and
colourants.
Engaged in extracurricular activities such as Club swimming, competing with other universities across the east
coast of the United States.
Coursesthatbroadenedmymindandknowledgeforthe future:Analytical skillsandproblemsolvingfromForensic
Chemistry, a broader mindset from Language and Culture, and sustainable ideas from Chemical Biopolymers.