1. Jacqueline Roper
94 Durnell Avenue
Roslindale, MA
617.272.6248
jackieroper@gmail.com
Mr. (or Ms.) Ultimate Employer:
Dear Hiring Manager,
Please accept this as a formal application for a position within your organization and a request for an
interview.
In reading the enclosed resume, please note that I offer a strong background highlighted by four years in
Early Childhood Education, Healthcare environments including Medical Billing and Coding,
Management, Training, Administration Management, floral design assisting and three years’ experience
in the restaurant industry hosting, serving and managing. Past employers have valued my broad range of
experience in hiring and training personnel and strong organization and interpersonal skills. My efforts
have produced substantial increases in operational efficiency along with significant reductions in cost.
When you consider my experience, my past achievements and my potential for future contributions, I
hope that you will agree that I am a candidate well worth your close consideration. I look forward to
meeting with you soon. If you need any additional information, please do not hesitate to contact me at
any time. References can be provided upon request.
Sincerely,
Jacqueline Roper

2. Jacqueline Roper
94 Durnell Avenue
Roslindale, MA
617.272.6248
jackieroper@gmail.com
Education:
Bay State College, Boston, MA
Expected Graduation:2017
Bachelor’s Degree Program: Criminal Justice
Quincy College Quincy, MA
Certification in Early Childhood Education Development:2006
Skills
 HIPPA Certified
 ICD-9 ICD-10Coding
 EMR
Work Experience:
Square Medical Group Office | Medical Billing and Practice Manager
Newton, MA | June 2012-May 2014
 Training staff in EMR includingproper billing & codingpolicies and procedures to ensure timely and
accuratebillingto maximizerevenue.
 Responsiblefor management of the practiceworkflow.
 Created staff and patient scheduling.
 Answered high volume calls patientcommunications/followup.
Bella’s Blooms | Floral Design Assistant
South Yarmouth, MA | February 2009-October 2011
 Designingarrangements for events includingbridal bouquets,boutonnieres, tablearrangements among
others.
 Delivery of goods including,loading& unloadingarrangements, clean up and maintenance of goods and
floral studio/storefront.
Yarmouth House | Fine Dining Restaurant
Yarmouth, MA | 2010-2012
 Served patrons with full-coursemeal in high-volume, year-round fine diningatmosphere, including
banquets, bus tours, banquets and weddings.
 Provided wine tasting,presentations
 Provided training and professional development for staff.
 Served on all holidays
Community Service Volunteer, Member and Supporter of:
 Tourette syndrome Association.
 Volunteer at Y.M.C.A.
 American Heart Association/ American Stroke Association.
 Tedy’s Team: RaisingAwareness,FightingStroke- 2014 Boston Marathon.
 Animal Rescue League of Boston.