Resume - Bryce Bonet

1. bonet
7346 South 76th
Avenue
La Vista, NE 68128-2556
Phone: (402) 546-9900
Cell: (818) 605-9900
eMail: bryce.bonet@outlook.com
bryce
professional experience
Office Team · Omaha, NE September 2015 – Present
Administrative Contractor, Temporary Assignments
• Member Service Agent, Prime Therapeutics Call Center
 Provided Medicare member support relating to medication refills and drug benefits.
• Special Project Research, Hyatt Hotels
 Researched Best Rate Guarantee program claims via Hyatt Global Distribution System
and third-party websites.
Funny Bone Comedy Club & Restaurant · Omaha, NE September 2013 – September 2015
Talent Coordinator / Server
• Established and maintained relationships with creative and business communities
• Manage local accommodations and experiences for talent and VIP guests
• Book and manage talent interviews and appearances.
Great Northern Hospitality · Omaha, NE September 2010 – September 2014
Owner / Management Consultant
Developed, delivered and managed business startup and turnaround plans for retail and
hospitality organizations, improving brand awareness, employee and customer satisfaction, cash
flows and ROI. Focus areas included:
• Financial Planning and Organization Growth
• Process Improvement and Standard Practices
• Supplier Selection and Product Purchasing
• Organization Administration and Management
• Voice of the Customer / Customer Experience Management
• Personnel Recruiting and Professional Development
• Brand Establishment and Growth Strategies
• Lodging and Food & Beverage Operations
• Market Research and Social Media Marketing.
Glacier Park, Inc. / St. Mary Lodge · St. Mary, MT Seasonal, Summer 2012
Assistant Location (General) Manager
Co-led a staff of 200+ employees in seasonal, hospitality operation consisting of one hotel, two
motels, twelve guest cabins, two retail stores, two restaurants, lounge, coffee shop, convenience
store, grocery store, gas station, and employee housing complex.
• Achieved highest employee retention rates of all GPI properties
• Improved guest satisfaction scores by 14%
• Increased value of real estate assets via reorganization of Facilities department
• Increased occupancy through development of customer service initiatives
• Conducted property, facilities and safety inspections
• Reorganized location Human Resources and Employee Housing departments to achieve
maximum efficiency and employee satisfaction.

2. bryce bonet
The Home Depot · Omaha, NE September 2008 – December 2010
Kitchen & Bath Designer / Sales Consultant
Provided product knowledge and sales advice to customers seeking kitchen and bathroom repair
and renovations.
• Utilizing CAD software, planned and generated kitchen and bathroom designs
• Managed relationships with clients and construction vendors
• Educated customers in kitchen and bathroom furnishings.
Warner Bros. Studios · Burbank, CA July 2006 – August 2006
Project Manager, Studio Café
Implemented turnaround plan for slumping café business, increasing sales by 40%.
• Interviewed candidates
• Revised menu; sourced and introduced new food and beverage products
• Revamped employee training, resulting in 36% improvement of customer satisfaction
• Trained staff in coffee knowledge, food safety, health regulations and customer service.
Warner Bros. Studios · Burbank, CA January 2005 – August 2005
Supervisor, Starbucks Store Operations
Provided in-house leadership for new Starbucks-licensed store.
• Served as brand liaison between corporate partners, ensuring integrity of both brands
• Sourced and procured food and beverage products
• Interviewed, scheduled and managed store staff
• Trained employees in store operations, coffee education, and customer service standards.
Glacier Park, Inc. / Many Glacier Hotel · Glacier National Park, MT Summer 1999 – 2007
Manager / Front Line Associate, Food & Beverage Operations
In a variety of both management and core roles spanning six seasons, ensured hotel food and
beverage operations exceeded both National Park Service and corporate standards. Developed
programs and trained staff in product and guest experience standards.
Mammoth Mountain Ski Area · Mammoth Lakes, CA Winter 2001-02, 2002-03
Managing Supervisor, Main Lodge Cafeteria & Broadway Bakery
Managed high-volume cafeteria and bakery staff of seasonal food and beverage operation.
• Sourced bakery food and beverage products
• Upgraded and implemented diversified breakfast and lunch menu
• Grew sales by 28% through the introduction and marketing of new products.
Stage Right Coffee & Tea Company · Omaha, NE August 1995 – August 1999
Store Manager
• Transformed independent coffeehouse, employing 12 full and part-time baristas.
• Achieved 460% growth in revenue via the implementation of standard operating policies, staff
training, sales programs, and loyalty program.
education
University of Nebraska-Lincoln
Hospitality, Restaurant & Tourism Management
Emphasis: Lodging
Minor: Leadership and Communication