Caroline Maiden has over 10 years of experience in experiential marketing, sailing instruction, wildlife care, and customer service. She holds a Bachelor's degree in Anthropology from Ohio State University and an Associate's degree in Arts from Columbus State University. Her resume highlights her roles leading event setup and delegating tasks at the Columbus Zoo, reconstructing a sailing program and instructing 30 students, assisting veterinarians and providing primate care at the zoo, and her customer service and lifeguard duties at the YMCA.

1. Caroline Maiden
Columbus, OH
(440)371-9650
carolinemaiden@gmail.com
Experience
The Columbus Zoo and Aquarium – Columbus, Ohio August, 2012-Present
Experiential Marketing Team Lead
 Responsible for set up for special events and work events for various corporate organizations
throughout different departments within the zoo. Knowledge of common office practices and
procedures. Recruited and maintained relationships of sponsors for events. Proofread documents
for supervisors. Responsible for creating, assembling, and disassembling displays. Chauffeur for
corporate sponsors driving golf carts for special events. Delegate work among team members and
report problems to marketing director.
Buckeye Lake Yacht Club – Buckeye Lake, Ohio June 2014-Present
Head Sailing Coach, Manager, Instructor
 Re-constructed and improved a competitive sailing program for 30 children ranging from 6-18
years old. Wrote lesson plans, attended to the needs and gave individual instruction to all
students. Scheduled, organized and assigned counselors and junior counselors to tasks. Wrote
email correspondence to parents on student evaluation. Took care of minor disciplinary problems
and coordinated race day assignments.
The Columbus Zoo and Aquarium – Columbus, Ohio March 2013-December 2013
Intern African Forest/Expedition Congo
 Responsible for helping with diet preparation, cleaning enclosures and yard areas,provided
observational studies concerning behavioral and health concerns on primates. Attended and
assisted in veterinary visits of severalprimates including helping with extracting the animal and
taking to the vet office, assisting in movements at the vet office, helping monitor vitals in office,
and monitoring animals coming out of anesthesia once returned.
YMCA ofCentral Ohio
Customer Service Desk, Lifeguard January 2010-May 2014
 Responsible for facility care and maintenance and customer service duties. Built positive
relationships clients, handled complaints, documented problems and reported to upper
management, assisted with the design of new programs to improve attendance and bring in new
clients. Trained in rescue and first aid. CPR Certified, Red Cross Certification.
Education
 The Ohio State University Bachelor’s Degree in Anthropology
 Columbus State University Graduated w/associate degree in the Arts
Volunteer Experience
 Volunteered as a gym teacher for a charter school without a budget for a gym teacher. Taught
classes of 6-18-year-old students ranging from 15-45 students at a time.
 Volunteered for special events like Columbus Zoo’s Polar Plunge for the Special Olympics, the
World’s Largest Swim Lesson, and the Chili Cook-off.
Additional Skills
Team management experience Microsoft office proficient
Highly logical thinker Able to work in various environments
Completes assignments successfully Exceptional attention to detail
Three time triathlete