Robert C. Coover has over 10 years of experience in guest services and management. He has a proven track record of exceeding business goals through strong communication and relationship building skills. His experience includes roles as Assistant General Manager at The Meatball Shack and La Cantina, and Regional Sales Representative at Aventa, where he increased sales in his territory by 18%.

1. ROBERT C. COOVER
315 Harold Ross Court, Aspen, Colorado 81611 | (814) 777-3851 | rcoover21@hotmail.com
SUMMARY
Customer-focused, self-starting, and resourceful professional with ten years in the guest services and management
industry. Possess excellent communication and interpersonal skills that have translated into key relationship
development with both clients and vendors, as well as internal team members. These skills, along with my strong
motivation to succeed, are evident in my proven track record of setting and exceeding business goals.
RELEVANT SKILLS
Customer Relations • Marketing • Promotions / Special Events Management • Training • Recruitment / Hiring •
Microsoft Office • Relationship Building • Supervising • Lead Generating • Point of Sale Terminals
PROFESSIONAL EXPERIENCE
The Meatball Shack • Aspen, Colorado October 2015 – March 2016
Assistant General Manager / Bartender
• Managed daily operations of a fast paced restaurant
• Worked with General Manager to monitor inventory and order product accordingly
• Supervised the work of the restaurant staff to ensure continuity and quality of service delivered
• Responsible for closing accounting procedures and bank deposits
Aventa • San Diego, California April 2014 – February 2015
Regional Sales Representative
• Increased sales in territory by 18% in comparable time period from previous year
• Independently submitted detailed proposals & sales quotes to customers with a win rate of approximately 25%
• Generated approximately 25% of sales portfolio through emails, networking, and cold calling
• Independently prepared and delivered ten sales presentations to marketing offices
• Supervised and maintained ongoing relationships with established client base of approximately 40 accounts
• Designed artistic solutions to meet clients’ needs through research, brainstorming, and consultation
• Represented company in trade shows in Las Vegas
La Cantina • Aspen, Colorado September 2010 – December 2013
Assistant General Manager / Bartender
• Managed approximately 40 employees and daily operations of a successful bar/restaurant established in 1986
• Recruited, interviewed, trained, and mentored staff to promote and achieve excellence in guest service
• Developed and implemented successful marketing strategies focusing on targeted customers
• Increased profit margins through analyzing daily labor, liquor, and food costs
• Planned and executed all sports marketing, special events, and promotions
• Maintained daily social media posts to increase customer base
Bentleys at the Wheeler • Aspen, Colorado April 2007 – January 2011
Assistant Bar Manager / Bartender
• Coordinated staff schedules and ensured standards of service were maintained among bar staff
• Implemented marketing campaigns and bar promotions to increase overall revenue
• Responsible for closing accounting procedures and bank deposits
• Maintained inventory through weekly communication with purveyors and confirmed deliveries
EDUCATION
Bachelor of Science, Marketing
Pennsylvania State University | Graduated December 2003