1. Director – Food and Beverage
18+ years of experience in delivering optimal results and business value in high growth environments.
Decisive and results-driven professional with rich expertise and experience in Hospitality Management. Expert in
establishing trust & rapport with guests and fostering long standing guest relationships. Steer hotel operations towards
profitability through outstanding customer service. Strong team leader involving teams in a spirit of camaraderie to
“wow” customers. Manage events & conferences. Liaise with high profile guests. Ensure bottleneck-free execution and
operations. Deliver under pressure in a fast paced environment.
Strong expertise in reorganizing, streamlining and strengthening operations while maintaining quality and business
advantage. Exceptional understanding of critical management functions with deep knowledge of managing food and
beverage operations in restaurants and pubs. Adept at structuring & implementing administrative procedures that
enhance operational efficiency. Multi-tasking while at ease working in a multicultural workforce and customer base.
Analytical and astute thinker, capable of identifying, recruiting, training and managing top talent.
CORE COMPETENCIES
• Food and Beverage Operations • Hospitality Management • Budgeting
• Cost Savings • Strategic Planning • Team Leadership
KEY ACCOMPLISHMENTS ACROSS CAREER SPAN
• Played a pivotal role in the company being nominated for ‘Search for a star’ competition amongst the Savoy Group
of Hotels, eventually enabling the winner to accommodate for a summer course in the Cornell University, USA.
• Distinction of being awarded as an ‘Employee of the month’ and ‘Pillar of the year’
• Contributed significantly to the team as the Lead in obtaining ISO 9001, 14001 and 22000 certifications.
• Successfully led a team to accomplish 100% results in Richey Report.
• Organized events with El Bulli Catering in London.
PROFESSIONAL WORK EXPERIENCE
Amit Alva
Lavender/L301
Al Murooj Rotana
Sheikh Zayed Road
2. Director of Food and Beverage, Al Murooj Rotana, Aug 2013 – Present
• Spearheading a team comprising of 155 associates involved in managing Food and Beverage division at Al Murooj
Rotana having 240 rooms, 140 suites, 7 F&B outlets, 11 conference and meeting rooms and 1 Ballroom.
• Responsible for forecasting revenues and expenses of the department and making sure the team achieves these
goals.
• Consistently revising food and beverage menus and monitoring feedback.
• Judiciously liaising with suppliers and negotiating deals well within the set budgetary and cost constraints.
• Formulating and implementing monthly promotional strategies with the Sales and Marketing teams.
• Responsible for recruiting and training the F& B team.
• Study market trends/competition to bring in new business opportunities
• Setting up of management development program to have a succession plan.
Amit Alva Page
Two
Assistant Food & Beverage Manager, Hilton London Metropole, Nov 2011 – Jul 2013
• Accountable for handling general operations and management functions of Lounge Bar, Sports Bar, Cafe Cino and
Fiamma Restaurant having a team comprising of 130 members.
• Took complete responsibility for managing payroll and the beverage cost management functions in line with the set
cost parameters.
• Seamlessly maintained the par level for beverages.
• Effectively imparted weekly and monthly training services in order to create better awareness among team
members about the Food Beverage and Health & Safety.
• Actively participated with the team in handling promotional activities of outlets. Updated and created new menus
for outlets.
Director of Restaurant Operations, Food Bowl, Mar 2008 – Nov 2011
• Handled several activities of the organization such as pre-opening functions, finalization of restaurant layouts,
restaurant concepts, manpower planning, procurement of FF&E and recruitment among others.
• Took stringent measures and set high benchmarks on standard of food preparation and presentation. Worked
extensively with the team on budgetary controls, salary, stock control and staff training and management functions.
3. • Administered a team comprising of 15 staff members who were actively involved in selling a mix of Continental and
Asian food.
• Planned and organized local events on wage controls and manpower.
• Initiated and formulated hygiene and environmental health regulations.
• Played a pivotal role in accelerating the organization’s turnover every year consistently well within the budgetary
limitations.
• Efficiently trained several staff members and improved the levels of customer, health and safety services.
• Provided catering services to film crew and rendered services to more than 150 clients by serving them with
breakfast/lunch/dinner at the shooting site.
Conference Banqueting and Events Manager, Roux Fine Dining, Oct 2006 – March 2008
• Singlehandedly managed the entire operations having 32 Dining Rooms and Roof Terraces with 250 pax and 3
Ball room having capacity of 500-800 pax.
• Managed a team comprising 20 staff members.
• Imparted training to the teams in enhancing their discipline and performance feedback.
• Seamlessly scheduled workload and met priorities and targets accordingly in a timely manner.
• Responsible for monitoring stock control functions.
• Actively involved with the team in handling recruitment and mentoring functions of new staff members.
• Consistently accomplished performance related targets of the organization.
• Ensured best practices is followed in safety, legality and quality of service to the customer.
• Provided insightful assistance to company accountants in formulating forecasts and budgets.
• Fostered strong relationships with clients and suppliers. Reviewed staff performance in a timely manner.
• Managed supply chain negotiations, developed company policies and procedures accordingly.
Amit Alva Page
Three
Previous Assignments:
• Assistant Restaurant & Lounge Manager, The Savoy, London, Oct 2001 – Oct 2006
• Customer Service Assistant - SEA CAT’ ISLE OF MAN, Local Cruise Line, Jun 2001 – Sep 2001
• Food & Beverage Supervisor- Mount Murray Hotel & Country Club Isle of Man, Jan 2001 – May 2001
• Waiter-One & Only, The Royal Mirage, Dubai (Sun International Group), Jul 1999 – Nov 2000
4. • Industrial Trainee - Chef Air Flight Kitchen, Centaur Hotel, Oct 1998 – Nov 1998
• Industrial Trainee - Hotel De L’Annapurna, Taj Group, Nepal, Jun 1998 – Jul 1998
• Industrial Trainee - Fort Aguada Beach Resort, Taj Group India, May 1997 – Jun 1997
• Banqueting Assistant (Part Time) - Taj Mahal Hotel, Mumbai, India, Jul 1996 – May 1999
OPENING EXPERIENCE
• One and only Royal Mirage Dubai
• Edg bar in Hilton London Metropole
• Whisky bar in Hilton London Metropol
• Library bar Hilton London Metropole
• The Rocket Pub,London
• Food Bowl Bistro,London
ACADEMIC CREDENTIALS
• Higher National Diploma in Hospitality and Business Management, I.H.M.E.S. International Hotel School, Isle of
Man, Jan 2001 – Jun 2002
• Post Graduate Diploma in Hotel and Business Management, I.H.M.E.S. International Hotel School, Isle of Man
• Diploma in Hotel Management and Catering Technology, Bharati Vidyapeeth’s Institute of Technology, Mumbai,
India, Jul 1996 – May 1999
PROFESSIONAL TRAINING PROGRAMS ATTENDED
• Training and presentation skills by Protraining, 2014
• Role play in customer satisfaction by Protraining , 2014
• Bar management training by Hilton Liverpool 2012
• Managing people performance by Hilton, 2012
• Managing costs by Hilton, 2012
• Grievance procedures by Hilton ,2012
• Bar Management Course, Gorgeous Group, Sep 2011
• Cocktails & Bar Course’ at the Savoy with Distinction, 2003
• Course in Risk Assessment and Health & Safety,2003
• Caring for our Customers’ course By ‘Ann Styles’,2004
• Basic Survival at Sea’ &‘First Aid at Sea’ from Black Pool & Fylde College Fleetwood
• ‘Cigar Training’ course by Baqer Mohebi Establishment, DUBAI, U.A.E.
5. ADDITIONAL SKILLS ACQUIRED
• Micros - Food & Beverage System
• Remanco - Food & Beverage System
• Microsoft Office for Windows
6. ADDITIONAL SKILLS ACQUIRED
• Micros - Food & Beverage System
• Remanco - Food & Beverage System
• Microsoft Office for Windows