Daniel Hauner is seeking a team-oriented position where he can utilize his 9+ years of customer service experience and 1.5 years of accounting and operations experience. He has worked as an Operations Analyst for Transcendent LLC since 2014 where he uses QuickBooks, manages a CRM system, and works with vendors. Previously, he was an Associate Store Manager and Head of Inventory at Sussex Ace Hardware from 2005 to 2014, where he oversaw inventory management, customer service, marketing, and training employees. Hauner has a Bachelor's degree in Finance and Marketing from the University of Wisconsin-Whitewater.

1. Daniel W. Hauner
W168 N11062 Ashbury Circle Unit 7
Germantown, WI 53022
262-623-4030 danhauner@gmail.com
Objectives
Seeking a position as a team-player in a people orientated organization with your company where I can maximize
my nine plus years of customer service experience, inventory and business to business skills coupled with my year
and a half of accounting, operations experience, in a challenging environment to achieve the corporate goals. I am
a rare talent searching for a company where I can prove that I am a valuable asset and willing to take on new
challenges.
Experience
Operations Analyst – Transcendent LLC / High 5 Gear
Hartland, WI
March 2014 – present
 Use of QuickBooks for the following:
o Creation of Sales Estimates, Sales Orders, and invoicing on the client side
o Creation of Purchase Order and invoicing on the vendor side
o Receive items / product and bills from vendors
o Run weekly reports for sales breakdown by category (hardware, software, services)
 Manage and update our Customer Relationship Management tool (CRM).
o Utilization of marketing leads for call blitzes and email blasts
 Vendor Relations
o Communicate with vendors for cost quotes for hardware, software and maintenance for our clients
o Planning and implementation of lunch and learns and webinars to expand our client base
o Set up call blitzes with various vendors to increase sales
o Monthly meetings to assess our progress with vendors and also new product information
Associate Store Manager / Head of Inventory – Sussex Ace Hardware
Sussex, WI
May 2005 – March 2014
 Inventory Manager – implemented and helped manage, computer-suggested ordering, increase
profitability, responsible for inventory counts and shrinkage
 Customer service – knowledge of product location and product qualities/application
 Marketing – Plan and roll out in-store marketing campaigns
 Automotive & seasonal category manager – merchandise aisles, order product based on lead times and
manage pricing
 Hire and train new employees
Education
University of Wisconsin – Whitewater December 2011
Bachelor of Business Administration
Major: Finance/Marketing
Skills
 Versatile employee who has experience in many areas, such as: management, customer service, inventory
control, accounting, marketing, finance and more
 Strong motivator of others’ with excellent management qualities
 Outstanding leader who works well independently, as well as in a team environment
 Energetic multi-tasker who loves to stay busy and learn new tasks
 Team player who puts the company first and enjoys exceeding expectations
References upon Request