1. Thomas James Egan (TJ)
8 Deerfield Road
West Caldwell, NJ 07006
973-216-5284 | eugan22@yahoo.com
Objective: To obtain a position where I can apply my creative problem solving and exceptional management
skills with the right, stable company. Utilizing my business experience to the fullest is a key goal. I would very
much like to further my professional career in a new industry where my current experience can be a jumping
off point as it relates to management, organization, accuracy, deadlines, loyalty, and maintaining wonderful
client or vendor relationships.
Blu Ale House | Manager/Consultant | March 2014 – November 2014
-Brought on to ensure the launch and opening was successful; with all systems set up properly and working
accurately
-Created the employee handbook and trained all units of the restaurant
-Finalized hiring and structure
-Created the profit and loss report, trained and managed on the inventory system
Verona Inn | General Manager | January 2013 – February 2014
-Joined the VI with the direction of increasing year-over-year profit from year 1 opening into year 2; by way
of elevating the level of customer service, overall reputation and front-of-house operations
-Redesigned menu with great success, reviews and feedback
-Rehired staff and trained to a new level of expectations from both management and the customer base, while
also expanding said base
-Created and maintained a new profit and loss report, and new inventory system
-Maintained the highest level of service, pushing a customer loyalty positioning through special events,
incentives and overall camaraderie to support the local, neighborhood pub with a higher end feel than
typically expected
Cielo | General Manager | June 2012 – January 2013
-Hired for a short-term position to elevate operations and front-of-house staff
-Goal of rebranding through customer service, loyalty and retraining staff to bill as a high-end Italian Bistro
Harvest Restaurant Group | General Manager | November 2007 – June 2012
Harvest Restaurant Group | Manager (Ciao) | November 2004 – March 2006
<Ciao’, Huntley Tavern, Trap Rock Brewery & Restaurant, 3 West, Taber Road Tavern, and Roots>
2. -2007 rejoined forces with Harvest Restaurant Group to open Taber Road Tavern; then rotated between
Taber Road Tavern, Roots and Trap Rock Brewery & Restaurant
-After grand opening success of Taber Road Tavern, skill set was refocused upon management of Trap Rock
Brewery & Restaurant as GM ($4 Million annually), and then transferred to solely manage Roots ($6 Million
annually), based on higher experience level
-Primary contact for all deliverables and vendor relationships. Handled weekly inventory to ensure cost
effective and on-time purchase/delivery of food, beverages, liquor, etc.
-Managed front/back house operations for these high volume restaurants
-Scheduled working staff of up to 50-60 at one time; oversaw staff recruitment, training and performance
evaluations and repaired/Distributed payroll for all employees
-Reported directly to ownership – ensured integrity of restaurant operations through excellent customer
service relations and top tier management responding to all needs and requests
-Assisted with menu planning, collaboration of brand standards and any restaurant changes, thus ensuring all
new information was effectively communicated to employees and customers
-2004 – 2006, Head Manager, supervised a team of thirty. Based on versatility, management style and
leadership skills; transitioned into moving between the four existing restaurants under the Harvest
Restaurant Group
-Managed front and back of house operations, including; customer service, employee scheduling, liquor and
supply purchasing, health code compliance, vendor relationships and payroll
-Fostered and maintained relationships with customers, which built loyal patrons and successful word-of-
mouth marketing – increase of sales for all restaurants
St. Stephen’s Green Publick House | General Manager | March 2006 – August 2007
-Opened this as a new restaurant, beginning months prior to grand opening
-Managed front-of-house, staffing, kitchen, overall logistics – no assistant manager in place at this time
-Served as primary contact for all vendors and potential partnerships
-Developed the menu and restaurant brand, together with ownership and chef
-Hired all new staff and oversaw training and preparation for soft launch and grand opening
-Quickly increased regular patronage by developing outstanding relationships with local clientele
Cloverleaf Restaurant | Restaurant Manager | October 2001 – November 2004
-Established multiple relationships with local and national vendors and oversaw all food, liquor and supply
orders
-Managed a team of fifty employees
3. -Maintained relationships with local businesses to create a "town" feel, where each business supported each
other
Chris's Cookies | Shift Manager | September 1998 – September 2001
-Assisted with building a start-up company from the ground up
-Oversaw office management, sales, deliveries, marketing, baking and packaging
-Built from a $200,000 unit to a million dollar unit in less than one year of starting the business
Additional Skills
-Exceptional sales training with great intuition, a mastered sense of relationship building and ensuring trust
in any product I sell
-Excellent interpersonal communication & effective listening skills
-Strong organizational & time management skills
-Expertise in developing and implementing strategic plans
-Competent leader with numerous experiences leading groups in communicating and activities
-Dedicated, motivated and adaptable. Thrive under pressure