On October 26th, C/D/H presented on Windows Intune to a group of IT professionals at TechKNOWLEDGEy 2011. Attendees learned an overview of Intune and how it can simply PC management. View the slide deck and find out the benefits of Intune, if it’s right for your business, pricing basics and how to take advantage of a free trial. For more information on this or other topics, visit our blog at www.cdhtalkstech.com.

1. CDH
Windows Intune: Simplify Your
CDH PC Management
October 26, 2011

2. CDH Quick Facts
About Us Approach Partnerships
• 21st Year • Vendor • Microsoft Gold
Independent • Central Region Client
• Grand Rapids & Experience Award Winner
Royal Oak • Non-reseller • VMware Enterprise
• 30 Staff • Professional • Citrix Silver
Services Only • Novell Gold
• Cisco Premier

3. CDH Expertise

4. CDH Agenda
• What is Windows Intune?
• Feature Description
• Licensing Intune
• Free 30-day Trial
• Demo of Intune Console
• Q&A

5. CDH Business Need
• Today’s workforce is more mobile, many
work from home, and some companies
have a “bring your own hardware” policy
• How to manage systems both inside and
outside the corporate LAN?
• What about non-domain joined systems?
• Companies that do not already have a
central management solution

6. CDH Windows Intune: What is it?
• Cloud-based service provided by Microsoft
• Web-based Administration Console
• PC Management
• Windows 7 Enterprise Upgrade Rights
• Microsoft Update Management
• Intune Endpoint Protection
• Monitoring and Alerts

7. CDH Windows Intune: What is it?
• Software Distribution
• Software Inventory and Reporting
• Remote Assistance
• Security Policy Management
• Option to purchase Microsoft Desktop
Optimization Pack (MDOP) for advanced
desktop management

8. CDH Windows Intune: What is it not?
• Microsoft-branded managed service
offering
• You manage your client systems, not
Microsoft
• Cloud-based OS deployment solution
• No interoperation with System Center
Configuration Manager

9. Windows Intune: What makes it
CDH unique?
• Cloud-based, and easy to manage
• Simple interface, intuitive GUI
• Manage systems in branch offices, or not
joined to the domain
• Reduce overhead by eliminating the need
for expensive onsite infrastructure to
support the feature set

10. CDH PC Management
• Technical Requirements
– Both 32-bit and 64-bit versions of:
• Windows 7 Enterprise, Ultimate and Professional
• Windows Vista Enterprise, Ultimate and Professional
• Windows XP Professional with Service Pack 2 or
later

11. CDH PC Management (cont.)
• Client software is installed on each
managed PC
– Direct download, private share, GPO
• Client software is signed with a certificate
unique to the customer subscription
– Client software cannot be pre-installed in a
standard image and pushed out to PCs

12. CDH PC Management (cont.)
• Easy to configure multiple administrators
• Support for virtual machines:
– VMs for supported OSs are supported. Intune
customers are able to manage one VM as well
as the physical device that hosts it.
• Support for VDI:
– Dynamic VDI solutions that stream desktops
on demand and delete at logoff are not
supported.

13. CDH PC Management (cont.)
• Support for servers:
– Servers are not supported in Windows Intune.
• How many PCs can be managed?
– A single subscription can manage 20,000 PCs.
For PC counts larger than this, multiple
subscriptions are required. This will be scaled
up in future releases.

14. Windows 7 Enterprise Upgrade
CDH Rights
• Do I have to upgrade?
– No! Upgrade rights are provided to create a
standardized desktop platform.
• Upgrade rights to Windows 7 Enterprise
for all PCs covered by Windows Intune
• Access to download Volume Licensing
media for Windows 7 Enterprise (and prior
versions), and activation keys.

15. Windows 7 Enterprise Upgrade
CDH Rights (cont.)
• Rights to upgrade to future versions of
Windows, as well as downgrade rights to
older (Intune supported) versions.

16. CDH Microsoft Update Management
• Windows Intune works in the cloud to
deliver the same level of patch
management as WSUS.
• No need for onsite infrastructure.
• Updates are delivered directly to any
managed PC with an Internet connection.

17. CDH Intune Endpoint Protection
• The same Microsoft Malware Protection
Engine used by FEP
• Business-class endpoint protection
• Centralized management of malware
protection, policies and reporting

18. Intune Endpoint Protection
CDH (cont.)
• Can I run concurrently with existing AV
solution?
– If your current solution integrates with
Windows Security Center (Vista) or Action
Center (Win7), then Intune malware protection
will disable itself, and the state of the Security
or Action center will be reported to the Intune
console.
– Third party protection updates and scanning
policies are not managed by Intune.

19. CDH Monitoring and Alerts
• Can be viewed by the alert type,
logical PC group, or individual PCs
• A variety of predefined alerts are
available
• No customized alert creation (yet)
• Security alerts for malware and other
immediate threats
• Update alerts for new patches, and
ability to track deployment progress

20. CDH Monitoring and Alerts (cont.)
• Monitors for such things as
– Available disk space
– Duplicate IP or name on the network
– Malware events
– Microsoft Office application errors
• Easy to configure alert categories for
notifications to specific administrators.

21. CDH Software Distribution
• Upload software packages for deployment to
managed PCs
• Supported formats are .EXE, .MSI and .MSP
• Software must support quiet mode to be
supported by Intune
• 2GB free storage for
applications in MS Azure
cloud during trial phase.

22. Software Inventory and
CDH Reporting
• Four template-based reports are available
– Update report – track patch deployment and
installation
– Software report – full list of applications
installed on managed PCs
– License purchase report – Compare
inventoried volume-licensed titles against
current agreement
– License installation report – Compare other
inventoried titles against current agreement

23. CDH Remote Assistance
• Using Windows Remote
Assistance, users can create
requests for shadow
sessions by administrators
• Intune administrators are
notified via email or via an
alert in the Intune console
when a Remote Assistance
request is made

24. CDH Security Policy Management
• Policy templates are provided to help
create policies quickly
• Configure policies for:
– Endpoint Protection
– Firewall Settings
– Windows Updates

25. CDH Security Policy Management
• Group Policy Management NOTE:
– Intune specific policies are local GPOs.
Because they are lowest on the priority list,
other GPOs affecting similar attributes will take
precedence over Intune policies.

26. CDH Option to Purchase MDOP
• With Intune subscription, MDOP add-on is
approx $1 per PC per month.
• MDOP technologies:
– Microsoft Diagnostic and Recovery Toolset
– Microsoft Advanced Group Policy Management
– Microsoft Application Virtualization
– Microsoft Enterprise Desktop Virtualization
– Microsoft System Center Desktop Error Monitoring
– Microsoft Asset Inventory Service

27. CDH Pricing and Licensing
• $11 per PC per month
• Annual subscription, paid monthly
• Volume discounts available for
purchases over 250 licenses
• Sold through MS partner or MS Online
Services Website
• Licenses can be transferred from retired
equipment to new machines

28. CDH Free 30-day Trial Available
• Very simple sign-up procedure
• http://www.microsoft.com/en-
gb/windows/windowsintune/try-and-
buy.aspx
• Trial licenses for 25 PCs
• After email verification, login to
https://manage.microsoft.com
• Begin deploying client software and
managing your PCs

29. CDH Demonstration
• Console views and feature walkthrough
• Common tasks
• Client – Intune Center

30. CDH Thank You
Royal Oak Grand Rapids
306 S. Washington Ave. 15 Ionia SW
Suite 212 Suite 270
Royal Oak, MI 48067 Grand Rapids, MI 49503
p: (248) 546-1800 p: (616) 776-1600
www.cdh.com
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