CDH, a Microsoft Gold partner, specializes in System Center Configuration Manager (SCCM) and mobile device management, with a comprehensive service offering in system management, application management, and endpoint protection. The document outlines the features and capabilities of SCCM 2012, including its integration with Active Directory and services for hardware and software inventory, application deployment, and remote management. Additionally, it highlights CDH's expertise, accolades, and contact information, indicating engagement with emerging trends like mobile device management.

1. CDH
Microsoft System Center Configuration
Manager & Mobile Device Management

2. CDH Quick Facts
About Us Approach Partnerships
• 22nd Year • Vendor • Microsoft Gold
• Grand Rapids & Independent • VMware Enterprise
Royal Oak • Non-reseller • Citrix Silver
• 30 Staff • Professional • Cisco Registered
Services Only • Novell Gold

3. CDH Microsoft Gold Partner
Competencies Successes Pinpoint
• Four Gold • Customer Excellence • Microsoft’s official
• Eight Silver Award partner directory
• Virtual Technical • 5-star rating
Specialist (VTSP)
• Managed Partner
• Numerous Partner
Awards

4. CDH Expertise

5. CDH Get Social with C/D/H
C/D/H Talks Tech C/D/H Tweets Tech

6. CDH Your Presenters
Jason Hamilton
MCITP | MCTS | VCP
JasonH@cdh.com
Corey McClain
MCITP | MCTS | CCA
CoreyM@cdh.com

7. CDH Agenda
• SCCM 2012 “Big Picture”
• SCCM 2012 Features
• SCCM 2012 Mobile Device Management
• Demonstrations throughout
• Q&A

8. CDH SCCM 2012 “Big Picture”
• SCCM 2012 is comprehensive
– Integrates with Active Directory
– Integrates with Microsoft Exchange Server
– Highly tuned Enterprise Management Tools

9. CDH SCCM 2012 Feature Set
• Systems Management/Remote Control
• Inventory
• Application Management
• Software Metering
• Software Updates
• Operating System Deployment
• Endpoint Protection
• Mobile Device Management
• Other Features

10. Systems Management/Remote
CDH Control
• The SCCM Client Agent
• Discovery
– AD integration finds users and workstations
– Software discovery finds all installed applications
– Can be scheduled
• Collections
– Logical units of systems for management
– Users or computers
• Remote Control Tools

11. CDH Inventory
• Hardware Inventory
– Collects detailed information about the
hardware devices in your enterprise
• Software Inventory
– Collects and reports information about the files
stored on client computers in your organization
• Asset Intelligence
– Provides tools to collect inventory data and to
monitor software license usage

12. CDH Application Management
• Create Applications for Deployment
– Several deployment types are supported:
• Windows Installer (.msi files)
• Script Installer
• Application Virtualization (App-V)
• Windows Mobile Cabinet (.cab files)
– Applications are Published to Distribution Points
• Distribution Points are great for WANs
• Reduces latency on remote networks
• Increases efficiency and speed of deployment

13. CDH Application Management (cont.)
• Application Advertisements
– Applied to collections of systems or users
– Can be scheduled
– Can be set as mandatory
• How does the client know?
– Software center
– Application catalog (self-service website)
– Policy evaluation cycle

14. CDH Software Metering
• Monitors software usage data
– Track where software is deployed
– How many users actually run the program
– Whether users still use the program (lifecycle)
– Which times of day a program is most used
• Increases value of expensive software
• Provides a means to “true up”
– Reconcile licensing requirements for renewals
– Remain compliant

15. CDH Software Updates
• Integrated with Windows Server Update
Services (WSUS)
– Leverages the client agent
– No need for GPOs in this case
• Create packages of updates for
deployment (just like applications)
• Updates can be configured for automatic
approval
– Endpoint Protection definition updates

16. CDH Operating System Deployment
• Creates OS images for deployment
– Standardized for your organization
– Reduces time to deploy or upgrade systems
• Methods for deployment
– PXE-boot
– Bootable media
– Removable media

17. CDH OSD (cont.)
• Task Sequences in OSD
– Custom tailor your deployments
– Add model-specific driver packages
– Join domain, configure networking
– Migrate user profiles using USMT
– Install applications
– Install software updates and patches

18. CDH Endpoint Protection
• Uses the same Forefront Endpoint
Protection 2010 engine
• Integrated with the client agent
• Simple process to enable client protection
• Easy to configure policies for different
systems
• Automatic uninstall of competing products
• Reporting on definitions, viruses, and
more

19. CDH That’s not all!
• Compliance settings
– Desired configuration baselines
– Highlight systems needing specific remediation
• Queries
– Dynamic or static
• Reporting
– Uses SQL Server Reporting Services
– Tons of useful reports out of the box
– Create custom reports to suit your needs

20. CDH Mobile Device Management
• MDM Overview
• Poll
• SCCM
– SP1
• Quest, Good, and AirWatch

21. CDH MDM Overview
• Mobility is huge
• Scenarios
• BYOD trend

22. Mobile OS Shipments
CDH Q2 2012
• Android 68%
• iOS 17%
• BlackBerry 4.8%
• Symbian 4.4%
• Windows Phone 3.5%

23. CDH SCCM 2012
• MDM through ActiveSync
• Base functionality
– Password complexity
– Remote wipe
– Device encryption
– Disable camera
– Disable removable storage
– Disable Bluetooth
– Disable SMS

24. CDH Exchange Server Connector
• On-Premise or Hosted Exchange

25. CDH Devices

26. CDH SC2012 SP1
• Beta 1 released last week
• Deployment and management of Windows 8
and Windows Server 2012
• Management of Mac OS X clients and Linux
and UNIX servers
• Management of Windows Embedded thin
clients, Point-of-Sale (POS) terminals, digital
signage, kiosks, and ThinPCs
• Distribution point for Windows Azure to help
reduce infrastructure costs

27. CDH SC2012 SP1
• Mac OS X, Linux, & Unix
– Network discovery
– Hardware and software inventory
– Distribute software and patches
– Consolidated reporting
– Endpoint Protection 2012

28. CDH 3rd Party
• Quest – QMX Management Extensions
– Mac OS
– iOS & Android
• Good
– Security!
– iOS, Android, WP; no BB
– Requires on-premise management server
– Expensive
• AirWatch
– Supports the cloud (Office 365 and GApps)
– iOS, Android, WP, BB, Symbian
– Guaranteed HIPAA compliance
– Self-service portal
– Flexible installation options: on-premise, appliance, cloud-
based

29. CDH Questions

30. CDH Thank You
Royal Oak Grand Rapids
306 S. Washington Ave. 15 Ionia SW
Suite 212 Suite 270
Royal Oak, MI 48067 Grand Rapids, MI 49503
(248) 546-1800 (616) 776-1600
www.cdh.com