Website Redesign Tips and Tricks Mike Volpe VP of Marketing  HubSpot  @mvolpe
Why do you have a business website?
The Wrong Reasons for a Redesign “ We have a new corporate look and feel.” “ I’m tired of the old website.” “ It’s been 12 months since the last redesign.” “ The design department wants to.” “ The CEO wants to do it.”
Website Redesign Half-Life Your Company Your Prospects Launch 6 Months 12 Months Time Happiness
Billboard in the Desert? BUY NOW
The Right Reasons for a Redesign “ Get found by more prospects.” “ Convert more prospects into leads and customers.” “ Branding”  might  be a good reason… if it will drive the goals above.
Business websites are for lead generation .
Which is better?
Which is better?
Which is better? Website traffic has doubled Lead flow has doubled -- Noel Huelsenbeck, CEO, Vocio
Which is better? Website traffic has doubled Lead flow has doubled -- Noel Huelsenbeck, CEO, Vocio
What do you want? Beautiful & Empty Ugly & Crowded
The 3 Keys to a Successful Website
Websites should attract prospects.
How do you  attract  prospects? Use Inbound Marketing to Get Found: Create  great content Optimize  that content for search (SEO) Promote  that content using social media
Content Drives Visitors Search engines like fresh content (SEO) People like fresh content (social media) More content means more tickets in lottery
Publish Everything Blog Podcast Videos Photos Presentations eBooks News Releases
Websites should convert visitors to leads.
All Websites Need Landing Pages Target Market Website Visitors Leads Opportunities Customers Conversion is where we take what we have spent time and money to get (visitors) and change it into something valuable to marketing (leads). A cost becomes a benefit.
Calls to Action
Landing Pages
Landing Page Uses Call to action on website homepage Links in all email newsletters / emails Use for all pay-per-click ads Next step after tradeshows or events
Websites should produce measurable ROI.
Measurement is Easy Online
Metrics Drive Website Redesign A redesign without measurable improvements is a waste of time. Know your current stats and goals before starting the redesign.
3 Keys to a Successful Website Get Found : Attract website visitors Convert :  Visitors to leads & sales Analyze : Produce measurable ROI
Tips for a Successful Website Redesign Process
Website Redesign Tip #1 Audit your website, then protect your key assets.
Avoid Website Redesign Pitfalls Take an inventory of your website assets. Content, inbound links, keyword rankings, conversion tools Protect your assets during the redesign.
Website Redesign Pitfalls Removing valuable content Losing value of inbound links Losing keyword rankings Changing good conversion tools Destroy your assets and you’ll get a drop in traffic and leads. You’ll also have wasted time, effort and money.
Website Assets = Content How many pages do you have? How many will be killed? Will pages move to a new URL? How many new pages will you create? What is your most popular content? What is your most powerful content?
Website Assets = Links How many inbound links do I have? What interior web pages have links? Where are my links coming from? What are my most powerful links?
Website Assets = Keyword Rank What keywords do I rank for today? What keywords do my competitors rank for? What keywords should I want to rank for? How has my keyword rank changed?
Website Assets = Conversion Tools What generates most of my leads? What are my best conversion tools? How can I increase conversions?
Use HubSpot to Find Your Assets
Use HubSpot to Find Your Assets
Use HubSpot to Find Your Assets
Use HubSpot to Find Your Assets
Use HubSpot to Find Your Assets
Protecting Your Assets If you change domains, use a 301 redirect for each individual page.  Not all pages globally. Have a permanent redirect (check at  http://www.WebsiteGrader.com ) Identify all URLs with assets (content, keyword rank, links, conversions) and: Keep this content on the new website 301 Redirect old URL to the new URL  for that page Maintain SEO / content characteristics
Website Redesign Tip #2 Spend resources on creating content, more than beautiful design.
Seth Godin on Website Redesign “ I'm going to go out on a limb and beg you  not  to create an original design. There are more than a billion pages on the web. Surely there's one that you can start with?” “ Your car isn't unique, and your house might not be either…” http://sethgodin.typepad.com/seths_blog/2007/10/how-to-create-a.html
You Should Control Your Website (not the other way around!)
Use HubSpot to Edit Your Website
Use HubSpot to Edit Your Website
Create  Great Content by Blogging
Blogging Attracts More Links
Blogging Attracts More Visitors
Blogging Brings Social Media Success
Use HubSpot to Blog
Use HubSpot to Blog
Website Redesign Tip #3 Make it easy to run conversion experiments.
All Websites Need Landing Pages Limited navigation Clear and simple Form above fold
Track Your Conversion Rate
Conversion Experiments 32% Conversion 53% Conversion
Faster Experiments = Faster Results
Landing Page Editing How fast can you launch a new landing page? Can one person do it in 15 minutes? What is the cost of experimentation?
Use HubSpot to Build Landing Pages
Use HubSpot to Build Landing Pages
Use HubSpot to Build Landing Pages
Website Redesign Tip #4 Make it easy to measure results.
Avoid Paralysis by Analysis Don’t measure everything. Simple is better than complicated. Focus on 3-5 metrics.
Use HubSpot to Measure Marketing
Use HubSpot to Measure Marketing
Use HubSpot to Measure Marketing
Use HubSpot to Measure Marketing Visitors Leads Sales SEO Social Media
Website Redesign Summary 3 Keys to a Successful Website Get Found : Attract website visitors Convert :  Visitors to leads & sales Analyze : Produce measurable ROI 4 Tips for Website Redesign Audit your website, then protect your key assets. Spend resources on creating content, more than beautiful design. Make it easy to run conversion experiments. Make it easy to measure results.
How to Put All the Pieces Together? d.j.k. on flickr
Complicated & Confusing Easy & Integrated
Who is HubSpot? 200+ Employees in Cambridge, MA (MIT) $33m in Venture Capital Marketing Software: $250/month & Up
Complicated & Confusing Easy & Integrated
Growth 3,400 Customers Q1 2007 Q3 2010
Proven ROI by 3,400+ Customers Cilk Arts  Increases Leads 500% Makana Solutions  3x Leads, 2x Conversions Vocio  Pays for HubSpot 30x Over with New Leads Objective Management Group  Grows Leads 360% Bridge Group  Doubles Online Leads  www.HubSpot.com/ROI
Thank You Free Website Assessment: www.HubSpot.com/Inbound-Marketing-Assessment/ Mike Volpe VP Marketing @HubSpot Twitter: @mvolpe

Website Redesign Tips

  • 1.
    Website Redesign Tipsand Tricks Mike Volpe VP of Marketing HubSpot @mvolpe
  • 2.
    Why do youhave a business website?
  • 3.
    The Wrong Reasonsfor a Redesign “ We have a new corporate look and feel.” “ I’m tired of the old website.” “ It’s been 12 months since the last redesign.” “ The design department wants to.” “ The CEO wants to do it.”
  • 4.
    Website Redesign Half-LifeYour Company Your Prospects Launch 6 Months 12 Months Time Happiness
  • 5.
    Billboard in theDesert? BUY NOW
  • 6.
    The Right Reasonsfor a Redesign “ Get found by more prospects.” “ Convert more prospects into leads and customers.” “ Branding” might be a good reason… if it will drive the goals above.
  • 7.
    Business websites arefor lead generation .
  • 8.
  • 9.
  • 10.
    Which is better?Website traffic has doubled Lead flow has doubled -- Noel Huelsenbeck, CEO, Vocio
  • 11.
    Which is better?Website traffic has doubled Lead flow has doubled -- Noel Huelsenbeck, CEO, Vocio
  • 12.
    What do youwant? Beautiful & Empty Ugly & Crowded
  • 13.
    The 3 Keysto a Successful Website
  • 14.
  • 15.
    How do you attract prospects? Use Inbound Marketing to Get Found: Create great content Optimize that content for search (SEO) Promote that content using social media
  • 16.
    Content Drives VisitorsSearch engines like fresh content (SEO) People like fresh content (social media) More content means more tickets in lottery
  • 17.
    Publish Everything BlogPodcast Videos Photos Presentations eBooks News Releases
  • 18.
    Websites should convertvisitors to leads.
  • 19.
    All Websites NeedLanding Pages Target Market Website Visitors Leads Opportunities Customers Conversion is where we take what we have spent time and money to get (visitors) and change it into something valuable to marketing (leads). A cost becomes a benefit.
  • 20.
  • 21.
  • 22.
    Landing Page UsesCall to action on website homepage Links in all email newsletters / emails Use for all pay-per-click ads Next step after tradeshows or events
  • 23.
    Websites should producemeasurable ROI.
  • 24.
  • 25.
    Metrics Drive WebsiteRedesign A redesign without measurable improvements is a waste of time. Know your current stats and goals before starting the redesign.
  • 26.
    3 Keys toa Successful Website Get Found : Attract website visitors Convert : Visitors to leads & sales Analyze : Produce measurable ROI
  • 27.
    Tips for aSuccessful Website Redesign Process
  • 28.
    Website Redesign Tip#1 Audit your website, then protect your key assets.
  • 29.
    Avoid Website RedesignPitfalls Take an inventory of your website assets. Content, inbound links, keyword rankings, conversion tools Protect your assets during the redesign.
  • 30.
    Website Redesign PitfallsRemoving valuable content Losing value of inbound links Losing keyword rankings Changing good conversion tools Destroy your assets and you’ll get a drop in traffic and leads. You’ll also have wasted time, effort and money.
  • 31.
    Website Assets =Content How many pages do you have? How many will be killed? Will pages move to a new URL? How many new pages will you create? What is your most popular content? What is your most powerful content?
  • 32.
    Website Assets =Links How many inbound links do I have? What interior web pages have links? Where are my links coming from? What are my most powerful links?
  • 33.
    Website Assets =Keyword Rank What keywords do I rank for today? What keywords do my competitors rank for? What keywords should I want to rank for? How has my keyword rank changed?
  • 34.
    Website Assets =Conversion Tools What generates most of my leads? What are my best conversion tools? How can I increase conversions?
  • 35.
    Use HubSpot toFind Your Assets
  • 36.
    Use HubSpot toFind Your Assets
  • 37.
    Use HubSpot toFind Your Assets
  • 38.
    Use HubSpot toFind Your Assets
  • 39.
    Use HubSpot toFind Your Assets
  • 40.
    Protecting Your AssetsIf you change domains, use a 301 redirect for each individual page. Not all pages globally. Have a permanent redirect (check at http://www.WebsiteGrader.com ) Identify all URLs with assets (content, keyword rank, links, conversions) and: Keep this content on the new website 301 Redirect old URL to the new URL for that page Maintain SEO / content characteristics
  • 41.
    Website Redesign Tip#2 Spend resources on creating content, more than beautiful design.
  • 42.
    Seth Godin onWebsite Redesign “ I'm going to go out on a limb and beg you not to create an original design. There are more than a billion pages on the web. Surely there's one that you can start with?” “ Your car isn't unique, and your house might not be either…” http://sethgodin.typepad.com/seths_blog/2007/10/how-to-create-a.html
  • 43.
    You Should ControlYour Website (not the other way around!)
  • 44.
    Use HubSpot toEdit Your Website
  • 45.
    Use HubSpot toEdit Your Website
  • 46.
    Create GreatContent by Blogging
  • 47.
  • 48.
  • 49.
  • 50.
  • 51.
  • 52.
    Website Redesign Tip#3 Make it easy to run conversion experiments.
  • 53.
    All Websites NeedLanding Pages Limited navigation Clear and simple Form above fold
  • 54.
  • 55.
    Conversion Experiments 32%Conversion 53% Conversion
  • 56.
    Faster Experiments =Faster Results
  • 57.
    Landing Page EditingHow fast can you launch a new landing page? Can one person do it in 15 minutes? What is the cost of experimentation?
  • 58.
    Use HubSpot toBuild Landing Pages
  • 59.
    Use HubSpot toBuild Landing Pages
  • 60.
    Use HubSpot toBuild Landing Pages
  • 61.
    Website Redesign Tip#4 Make it easy to measure results.
  • 62.
    Avoid Paralysis byAnalysis Don’t measure everything. Simple is better than complicated. Focus on 3-5 metrics.
  • 63.
    Use HubSpot toMeasure Marketing
  • 64.
    Use HubSpot toMeasure Marketing
  • 65.
    Use HubSpot toMeasure Marketing
  • 66.
    Use HubSpot toMeasure Marketing Visitors Leads Sales SEO Social Media
  • 67.
    Website Redesign Summary3 Keys to a Successful Website Get Found : Attract website visitors Convert : Visitors to leads & sales Analyze : Produce measurable ROI 4 Tips for Website Redesign Audit your website, then protect your key assets. Spend resources on creating content, more than beautiful design. Make it easy to run conversion experiments. Make it easy to measure results.
  • 68.
    How to PutAll the Pieces Together? d.j.k. on flickr
  • 69.
    Complicated & ConfusingEasy & Integrated
  • 70.
    Who is HubSpot?200+ Employees in Cambridge, MA (MIT) $33m in Venture Capital Marketing Software: $250/month & Up
  • 71.
    Complicated & ConfusingEasy & Integrated
  • 72.
    Growth 3,400 CustomersQ1 2007 Q3 2010
  • 73.
    Proven ROI by3,400+ Customers Cilk Arts Increases Leads 500% Makana Solutions 3x Leads, 2x Conversions Vocio Pays for HubSpot 30x Over with New Leads Objective Management Group Grows Leads 360% Bridge Group Doubles Online Leads www.HubSpot.com/ROI
  • 74.
    Thank You FreeWebsite Assessment: www.HubSpot.com/Inbound-Marketing-Assessment/ Mike Volpe VP Marketing @HubSpot Twitter: @mvolpe

Editor's Notes

  • #55 MISTAKES TO AVOID: 3
  • #56 Shorter forms typically increase conversion – use cookies to get more information SHOW LEAD DETAIL IN HUBSPOT FORMS – get info without asking more questions
  • #70 There are lots of enterprise marketing tools for multinational corporations. But these tools are overly complex, expensive and difficult to use. And you need a number of different tools to do marketing the way you should do it. HubSpot makes this all a lot easier, since we have built a powerful, but integrated suite of marketing tools that allows you to do all the different parts of marketing with one system. Easy and integrated.
  • #72 There are lots of enterprise marketing tools for multinational corporations. But these tools are overly complex, expensive and difficult to use. And you need a number of different tools to do marketing the way you should do it. HubSpot makes this all a lot easier, since we have built a powerful, but integrated suite of marketing tools that allows you to do all the different parts of marketing with one system. Easy and integrated.
  • #73 We have grown to over 3,000 businesses of many sizes (small, medium and large) who use our software, making us the fastest growing marketing software company.