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T E C H N O L O G Y I S T H E A N S W E R ,
W H A T I S T H E Q U E S T I O N ?
UXCON
Brescia, 30 settembre 2016
Large complex organizations face today a critical scarcity
in managerial capabilities. We leverage the knowledge of five
different sciences to help companies filling the scarcity in:
(Big) Data
Science of
Ideas
Science of
Design
Science of
Transformation
Science of
Making
Science of
• Generate ideas to be different (not benchmarks!)
• Design products and services, the way final users want
not the manager believes it should!
• Decide on certainty, with (big) data, factual
and self explained
• Plan and manage computing and broadband capacity,
thousands of mobile connections
• Be cyber secure, before it happens!
• Change humans and organizations, not replacing,
but augmenting them
How xScience
fills the Gap
xScience “fillers”:
As a Bank,
I want to conceive services that uses Artificial
Intelligence and Rob-Advisors to maximize profits
for my private clients while preserving the human
touch of my financial advisors
The 4th Industrial Revolution
Dilemmas for Business
As an Energy or a Telecom Company,
I want exploit the data flood coming from my infrastructure
to create new services.
As a Financial Company,
I want to insource back services outsourced to India,
even if they are repetitive backoffice task. I will do it
via a mix of my available redundant personnel
and the use of robot process automation solutions.
As Transportation Company,
I want to rethink the idea of mobility creating a urban
transportation service using self-driving cars or a new
concept of car sharing.
Cases:

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UXCON16 / Technology is the Answer. What is the Question? / Fabio Troiani

  • 1. T E C H N O L O G Y I S T H E A N S W E R , W H A T I S T H E Q U E S T I O N ? UXCON Brescia, 30 settembre 2016
  • 2.
  • 3. Large complex organizations face today a critical scarcity in managerial capabilities. We leverage the knowledge of five different sciences to help companies filling the scarcity in: (Big) Data Science of Ideas Science of Design Science of Transformation Science of Making Science of • Generate ideas to be different (not benchmarks!) • Design products and services, the way final users want not the manager believes it should! • Decide on certainty, with (big) data, factual and self explained • Plan and manage computing and broadband capacity, thousands of mobile connections • Be cyber secure, before it happens! • Change humans and organizations, not replacing, but augmenting them How xScience fills the Gap xScience “fillers”:
  • 4. As a Bank, I want to conceive services that uses Artificial Intelligence and Rob-Advisors to maximize profits for my private clients while preserving the human touch of my financial advisors The 4th Industrial Revolution Dilemmas for Business As an Energy or a Telecom Company, I want exploit the data flood coming from my infrastructure to create new services. As a Financial Company, I want to insource back services outsourced to India, even if they are repetitive backoffice task. I will do it via a mix of my available redundant personnel and the use of robot process automation solutions. As Transportation Company, I want to rethink the idea of mobility creating a urban transportation service using self-driving cars or a new concept of car sharing. Cases: