The document discusses management and evaluation of training programs. It outlines the importance of training to meet organizational objectives and support change management. It also describes planning an in-house training program which includes conducting a training needs analysis, designing the program, budgeting, marketing, preparing the training materials and venue, implementing the training, and evaluating the training impact, transfer of skills, and return on investment. Evaluation should have a clear purpose, be objective, tailored to needs, and measure reaction, learning, performance, and results.

1. Management & Evaluation of Training

6. Budgeting = Total Cost Number of Trainee

14. Return on Investment Cost-Benefit Ratio = Benefits of Training Total Cost of Training ROI % = Benefit of Training – Cost of Training Cost of Training X 100