The document discusses management and evaluation of training programs. It outlines the importance of training to meet organizational objectives and support change management. It also describes planning an in-house training program which includes conducting a training needs analysis, designing the program, budgeting, marketing, preparing the training materials and venue, implementing the training, and evaluating the training impact, transfer of skills, and return on investment. Evaluation should have a clear purpose, be objective, tailored to needs, and measure reaction, learning, performance, and results.

1. Management & Evaluation of Training

2. What happens without training? Difficulty in meeting organizational objectives Change management is problematic De-motivated staff Underdeveloped staff, not able to perform within and outside

3. Training Policy Institutional commitment to training A vision of training for development Training needs identified and prioritized Responsibilities related to training clearly defined Training resources and administration in place

4. In-house Training Planning Budgeting Marketing Preparing Implementing Evaluating

5. Planing in-house Training Training Needs Analysis done Training design prepared Prepare a course document or programme brief

6. Budgeting = Total Cost Number of Trainee

7. Marketing Is it necessary? How to do it? Who are the target audience?

8. Preparing Identifying Resource Persons Preparing the Venue/Training site Training kit and resources Accommodation Food and beverages Logistics, vehicles, etc.

9. Implementing Training Implement the script as planned Be ready to make quick changes and adopt/adapt Smile all the way... Make the participants comfortable Accommodate reasonable requests

10. Evaluation of Training Provide valuable information on Performance of the trainees Performance of the trainers Areas requiring improvement in the delivery of training Changes that can be attributed to training How much value can be placed on that change Calculating return on investment

11. Principle of Training Evaluation Clarity of purpose Objectivity Integrated Tailor-made not 'one size fits all'

12. Levels of Evaluation Level 1: Reaction Level 2: Learning Level 3: Performance Level 4: Results

13. Transfer of Training Characteristics of the trainee Training design Work Environment

14. Return on Investment Cost-Benefit Ratio = Benefits of Training Total Cost of Training ROI % = Benefit of Training – Cost of Training Cost of Training X 100