Traci Mathews is seeking a long-term service-based employment position utilizing over 20 years of retail management experience. She has held store manager positions at Naartjie Kids Clothing, Fallas Paredes, and Family Dollar where she oversaw all operations including sales, inventory, hiring, and training. Her skills include strong leadership, customer service, sales management, delegation, and achieving sales goals. She is proficient in Microsoft Office, Outlook, and payroll/accounting software.

1. Traci Mathews
tcnksw@yahoo.com
(512) 392-5851
San Marcos, TX 78666
Objective
To obtain long-term employment in a service-based environment to utilize my over 20 years of
retail management experience and leadership to further the success of the company.
Experience
Store Manager- Naartjie Kids Clothing [October 2010-Present]
-Strive to achieve sales commitments of $1 Million Outlet store through product knowledge,
visual direction and top notch customer service quality standards
-Consistently the Top Outlet Store within the District for % of increase over Comp and Sales
Goals
-Grew the Outlet store from down 6.7% on the 2014 year to +2.6% in just 6 months
-#1 Store in Company for Email Capture with a rate of 96.9% YTD, with an 80% Goal
-Promoted a key holder to store manager through effective training and education
-Oversee all aspects of a small business organization such as payroll, inventory and asset
control, visual merchandising and hiring and recruiting top talent
Lead Assistant Manager- Fallas Paredes [January 2006-October 2010]
-Supervised sales floor of $1 Million discount store through constant floor presence, top notch
customer service and frequently updating visual merchandising plans
-Oversaw cash operations including reconciling daily cash receipts, data entry, updating
computerized accounting programs and making daily bank deposits
-Took on role of Safety Captain- organized, scheduled and performed weekly staff meetings
-Assisted in hiring, recruiting and training new staff through development programs
-Unloaded, loaded and effectively merchandised weekly trucks of shipment
-Supported store management by stepping in to lead the store in their absence
Store Manager- Family Dollar [June 2004-January 2006]
-Managed all aspects of operations of a family convenience store through effective leadership
and delegation
-Controlled all assets and inventory aspects through shrink awareness and monthly meetings
-Recruited, interviewed and hired all employee personnel along with assessing performance
reviews to speak to strengths and coach to opportunities
-Continually exceeded sales, average transaction, payroll and shrink goals
Skills
-Proven track record of leading business and team members to successful outcomes
-High expertise in customer service,sales management and effective delegation
-Success with the overall management and operations by consistently achieving sales goals
-Experience with recruiting, hiring, interviewing and training of staff
-Proficient in all aspects of Microsoft Office, Outlook, Exchange, Dazzle and ADP products
Education