1. Traci Mathews
tcnksw@yahoo.com
(512) 392-5851
San Marcos, TX 78666
Objective
To obtain long-term employment in a service-based environment to utilize my over 20 years of
retail management experience and leadership to further the success of the company.
Experience
Store Manager- Naartjie Kids Clothing [October 2010-Present]
-Strive to achieve sales commitments of $1 Million Outlet store through product knowledge,
visual direction and top notch customer service quality standards
-Consistently the Top Outlet Store within the District for % of increase over Comp and Sales
Goals
-Grew the Outlet store from down 6.7% on the 2014 year to +2.6% in just 6 months
-#1 Store in Company for Email Capture with a rate of 96.9% YTD, with an 80% Goal
-Promoted a key holder to store manager through effective training and education
-Oversee all aspects of a small business organization such as payroll, inventory and asset
control, visual merchandising and hiring and recruiting top talent
Lead Assistant Manager- Fallas Paredes [January 2006-October 2010]
-Supervised sales floor of $1 Million discount store through constant floor presence, top notch
customer service and frequently updating visual merchandising plans
-Oversaw cash operations including reconciling daily cash receipts, data entry, updating
computerized accounting programs and making daily bank deposits
-Took on role of Safety Captain- organized, scheduled and performed weekly staff meetings
-Assisted in hiring, recruiting and training new staff through development programs
-Unloaded, loaded and effectively merchandised weekly trucks of shipment
-Supported store management by stepping in to lead the store in their absence
Store Manager- Family Dollar [June 2004-January 2006]
-Managed all aspects of operations of a family convenience store through effective leadership
and delegation
-Controlled all assets and inventory aspects through shrink awareness and monthly meetings
-Recruited, interviewed and hired all employee personnel along with assessing performance
reviews to speak to strengths and coach to opportunities
-Continually exceeded sales, average transaction, payroll and shrink goals
Skills
-Proven track record of leading business and team members to successful outcomes
-High expertise in customer service,sales management and effective delegation
-Success with the overall management and operations by consistently achieving sales goals
-Experience with recruiting, hiring, interviewing and training of staff
-Proficient in all aspects of Microsoft Office, Outlook, Exchange, Dazzle and ADP products
Education