1. Kimberly LeToya Tucker
8376 Prestine Loop Apt. 202 Home: (901) 624-7213
Cordova, Tn. 38018 Cell: (901) 485-1884
Retail Store Manager
Professional retail leader with profound and broad expertise in every aspect of store
management. Critically evaluates and minimizes operational costs in context of store
profitability. Create and deliver top quality service for entire staff. Coached each employee on
personal goals. Establishes high quality working environments that encourages positive customer
experience and promote realization of sales target. Proficient background leading all aspects of
retail and rental operations (e.g., merchandising to sell, bench mark selling, providing value to
the customer, stocking inventory, recruit, hire, train, motivate staff, manage payroll, and
processing open/closing procedures, including cash management, bank deposits and securing
store funds).
Professional Experience
The Men’s Wearhouse- Cordova, Tn.
Manager (2012-2014)
Managed every aspect of retail and rental operations. Monitored and implemented corporate
programs in sales, shipping, and merchandising. Directed store sales team environment of 13 that
consistently met expected sales goals and reduced operating costs.
Key Results:
• Met monthly excellent sales goals for 4 months straight in the last quarter months of 2013
• Consistently exceeded daily sales targets with an average of 800.00 in sales daily
• Routinely helped as many as 40 plus customers due to follow up 15 day calls to ensure
value and world class customer service.
• Awarded certificate and bonus for exceeding the excellent tuxedo rental goal by 79,000 at
manager meetings in Chaminade, California.
• Received end of year acknowledgement for achieving Top Store Team of Memphis
• Earned 2 Sabbaticals for dedicated years of service

2. The Men’s Wearhouse and Tux Inc. – Wolfchase Mall Bartlett, Tn.
Manager (2008-2012)
Promoted to oversee the acquired retail and rental store (After Hours) located inside the
Wolfchase Galleria Mall.
Provided the leadership needed to successfully operate the store as Men’s Wearhouse;
Maximized tuxedo rental and retail sales by maintaining a high-quality working environment;
Train and coach team members on sales process and offered assistance in meeting and
maintaining both personal and store bench mark goals.
Key Results:
• Reversed the store’s downward spiral by networking with neighboring mall stores by
25%.
• Developed relationship with David’s Bridal management team to ensure effectiveness of
marketing plans.
• Corrected issues such as internal theft, lagging customer service, and boosted store
morale.
• Chosen “Watch Dog” for the southern region district for 100% collection of deposits
applied on committed wedding party bookings.
• Ranked #1 store in company for contributions toward the Willie Lopez Fund and 401K
participation in 2010.
The Men’s Wearhouse- Memphis, Tn.
Operations Manager (2002-2008)
Demonstrated proficiency and train store staff of tuxedo rental operations; Train all staff
members on use of Java and Oracle system procedures; Managed all order entry functions and
ensure timely entry; Maintain and update in-store sales information and supplies; Manage
customer files and delivery systems; Ensure all personnel are proficient in the appropriate point-
of-sale computer operations; Adhere to audit procedures and react to problems on a timely basis.
Key Results:
• Managed inventory shipping/receiving product and auditing log
• Maintained staff schedules to ensure floor support and payroll management
• Processed payments and promptly applied deposits on accounts and reservations
• Delivered strong consulting to maximize sales profit for rental to retail sales
• Routinely and accurately completed daily trial balance for open/closing procedures
handling large sums of cash in a quarter of a million specialty retail store

3. Education and Training
Southwest Community College (Shelby State) Memphis, Tn. 1996-1997
Concentration in Business, earned 15 credits
Crichton College- Memphis, Tn. 1999-2001
Concentration in Business, earned 21 credits
Completed numerous courses and seminars in management 101, customer service, sale
strategies, time management, inventory control, and store policies and procedures for safety in
the work place.
Technology
Computers: MS Office, Microsoft Outlook, POS & Inventory Systems, People Soft, Oracle,
Java, E-Commerce