Ryan Dwyer has over 7 years of experience as an associate manager and assistant manager in retail stores. He is proficient in analyzing sales data, preparing reports, hiring and training staff, and ensuring stores meet corporate objectives. He maintains strong customer service skills and can effectively communicate goals and policies to employees. Dwyer has a marketing degree and is skilled with Microsoft Office applications.

1. 19 Avon St.
Saugus, Ma. 01906
781-520-2043
Ryan Dwyer
Objective Key Holder
Experience Associate Degree in Science: Marketing (Candidate)
Northshore Community College Danvers, MA
2015-2016
Associate Manager , Ulta Beauty Everett, MA
• Responsible for analyzing business data each day to
coordinate corporate initiatives and directives at the store level.
• Compose and analyze spreadsheets of sales data to understand
market trends, employee performance, loss prevention, etc.
• Interview, hire, and train associates on corporate policies,
sales goals, and daily performance standards.
• Responsible for on boarding all associates.
• Provide reports to corporate headquarters on store
performance.
• Ensure that the store is compliant with local and state
regulations.
• Maintain steady sales increases monthly, quarterly, and yearly.
• Hold store meetings when needed and communicate new
events, policies, trends, and operations when needed.
• Report weekly data to the District.
• Create a monthly management schedule and associate
schedule to ensure the store is running efficiently.
• Present Power points to the staff to communicate company
goals and objectives as well as any new policy or procedure that is required.
• Investigate and analyze adverse trends and initiate corrective
action.
• Assists in preparing Store work plan in multiple areas.
• Follows recall operations procedures and complies with
Return to Vendor standards.
• Provide excellent customer service.
• Versed in Microsoft Office.
• Complete office hours every week to ensure the business is up
to date on all reports.
2013-2015
Assistant Manager, Zumiez Inc. Saugus, MA

2. • Provide excellent customer service and exceed sales goals.
• Merchandise the store to promote the highest sales.
• Interview, hire, and train associates.
• Compose sales reports and action plans based off of weekly
data and be able to communicate these numbers and standards efficiently to all
employees.
• Responsible for the overall accuracy weekly BI reports.
• Organize paperwork and create bulletin boards for all
associates to see.
• Maintain monthly sales increases.
• Comply with company standards of performance.
• Promote employees from within and onward.
• Prioritizes work on risk based principles.
2011-2013 Co Manager, Journeys Saugus, MA
• Exceed company standards of operation including meeting company goals
and expectations.
• Maintaining a sales increase of 30% or more every month, quarter, and
year.
• Responsible for hiring and training associates and developing them in their
careers at Journeys.
• Provide quarterly reviews for associates and report them to the District and
Regional Managers.
• Maintain a clean and efficient, high volume store that reached over $1
million in sales during employment.
• Analyze and report sales data daily, use this data to make scheduling and
budget decisions each day.
• Merchandise the sales floor to popular trends and what works best with the
niche of customers that enter the store to promote the highest sales
possible.
• Creating a schedule weekly for associates and monthly for managers,
considering all associates availability to ensure everyone is working when
they should be.
• Take part in the inventory process and reduce shrink to a minimum,
received audit excellence in 2012 for the lowest percent of shrink in the
district.
• Ensures accuracy of data in all reports.
• Trained and competent with all forms of Microsoft Office, including excel,
word, and power point.
• Responsible for opening and closing the store, counting store deposits, and
ensuring that there are no variances.
• Coaches the team to get them where they need to be, making sure they are
reaching their goals, and to ensure a friendly and productive work
environment.
• Assembling daily sales and inventory data.
• Consolidate and prepare reports related to relevant data and
understand/analyze this data to improve various processes within the
business.
• Relay information to the staff and follow up to ensure completion of
projects and action plans.