Mohammed Ahmadeen
SENIOR-LEVEL MANAGEMENT
Cairo, Egypt
PHONE: 00201008030345 EMAIL: m_ahmadeen07@yahoo.com
I desire to apply for a Senior Sales level wherein my knowledge of the principles and methods for showing,
promoting, and selling products or services as well marketing strategy and tactics, product demonstration, sales
techniques, and sales control systems will be employed. I look to grow in a robust environment to further my
career that will provide benefits and compensation proportionate to my abilities.
AREAS OF EXPERTISE
 Operational Process
Analysis
 Strategic Planning and
Leadership
 Organizational Design and
Development
 Productivity and Efficiency
Improvement
 Project
Planning/Execution
 Customer Satisfaction
 Multi-Site Operations
 Process Redesign
 Change Management
 Performance Management
 Total Quality Management
 Continuous Improvement
of Operational
processes/Standards
 Cross-Functional Team
Leadership
 Revenue Goal/Growth
Attainment
 Financial Plan
Development
 Negotiation, Persuasion,
and Communication
 Training and Leadership
Development
 Problem Solving
 Decision Making
 Planning and Deployment
of Operational Assets
 Operating Infrastructure
Page | 1
Objective
PROFESSIONAL EXPERIENCE
MAF Carrefour SEP 09th
2005 - till FEB 28th 2015(9
Years)
Dubai - UAE
Section Manager
• Developing a strategy for achieving business goals and reaching the highest point of
customer satisfaction
• Reporting on all daily showroom sales activity by managing working shift and Monitoring
sales and Invoices in day to day basis.
• Guiding & coaching the sales team to the sales process, giving motivation and proper
management to build a stronger team.
• Weekly forecast and maintaining diaries of the sales executive.
• Maintaining professional working relationships with all outlets.
• Identify sales of individual stock for availability keeping the sales team up to date and
informed
• Assist in handling all customer complaints to a satisfactory conclusion
• Support the implementation of sales strategies and processes for the assigned showroom, to
achieve the Company’s sales and profitability targets.
• Review the sales plan daily, ensuring that all requisitioned products are available, and team
is appropriately manned.
• Take orders from customers in line with defined operating procedures; to refer the orders to
the respective Departments.
• Monitor daily sales collections and highlight significant variances; analyze trends over a
period and recommend changes in the sales approach appropriately.
• Deal with customer complaints with the aim of ensuring the issue is resolved to the
customer’s satisfaction.
• Monitor market trends, plan and execute plans and activities in order to enhance
showrooms sales performance and lead to enhanced customer’s satisfaction.
• Liaise with the Production and Packaging & Delivery teams to ensure efficient delivery of all
customer orders, as per the agreed timelines and quality standards.
• Manage sales staff, and coach and train them ensuring delivery of a superior customer value.
• Review continually current standard practices to ensure proper execution and suitably
recommend modifications.
• Identify and explore potential business opportunities such as to maximize revenue potential.
• Communicate sales and performance results to the Showroom sales staff and update them
on their roles and responsibilities; to prepare reports as instructed.
• A proven track record of leading a successful team in a retail or sales environment
• A confident and effective communicator with excellent interpersonal skills
• Enthusiastic with a passion for retail and delivering high levels of service
• Motivating and supporting your department team and Deputy Store Manager
• Driving customer service standards to achieve sales and exceed customer satisfaction
targets are exceeded
• Communicating and managing corporate policies, legal requirements, procedures and
instructions so changes are managed effectively
• Assisting with staff selection, retention, training and performance issues ensuring a skilled
and motivated workforce is able to deliver
• Identifying the potential and managing staff development and supporting staff to achieve
their potential
• Creating a safe and secure working environment in compliance with company and legislative
standards
• Deputizing for the Store Manager and act as Duty Manager as and when required
• Strong planning and organization skills with the ability to priorities
EDUCATION
Al Zaher University
Faculty of foreign languages and translation
PERSONAL INFORMATION
Date of Birth : JAN 1982
Gender : Male
Nationality : Egyptian
Marital status : Married
Visa Status : Employment Visa
Driving License : Valid UAE DL
Father's Name : Ibrahem
ADDITIONAL QUALIFICATION
Expert in:
• Microsoft Office (Excel, Word, PowerPoint)
• GIMA Retail System
LANGUAGE
• High proficiency in Arabic and English

My_new_updated_CV

  • 1.
    Mohammed Ahmadeen SENIOR-LEVEL MANAGEMENT Cairo,Egypt PHONE: 00201008030345 EMAIL: m_ahmadeen07@yahoo.com I desire to apply for a Senior Sales level wherein my knowledge of the principles and methods for showing, promoting, and selling products or services as well marketing strategy and tactics, product demonstration, sales techniques, and sales control systems will be employed. I look to grow in a robust environment to further my career that will provide benefits and compensation proportionate to my abilities. AREAS OF EXPERTISE  Operational Process Analysis  Strategic Planning and Leadership  Organizational Design and Development  Productivity and Efficiency Improvement  Project Planning/Execution  Customer Satisfaction  Multi-Site Operations  Process Redesign  Change Management  Performance Management  Total Quality Management  Continuous Improvement of Operational processes/Standards  Cross-Functional Team Leadership  Revenue Goal/Growth Attainment  Financial Plan Development  Negotiation, Persuasion, and Communication  Training and Leadership Development  Problem Solving  Decision Making  Planning and Deployment of Operational Assets  Operating Infrastructure Page | 1 Objective
  • 2.
    PROFESSIONAL EXPERIENCE MAF CarrefourSEP 09th 2005 - till FEB 28th 2015(9 Years) Dubai - UAE Section Manager • Developing a strategy for achieving business goals and reaching the highest point of customer satisfaction • Reporting on all daily showroom sales activity by managing working shift and Monitoring sales and Invoices in day to day basis. • Guiding & coaching the sales team to the sales process, giving motivation and proper management to build a stronger team. • Weekly forecast and maintaining diaries of the sales executive. • Maintaining professional working relationships with all outlets. • Identify sales of individual stock for availability keeping the sales team up to date and informed • Assist in handling all customer complaints to a satisfactory conclusion • Support the implementation of sales strategies and processes for the assigned showroom, to achieve the Company’s sales and profitability targets. • Review the sales plan daily, ensuring that all requisitioned products are available, and team is appropriately manned. • Take orders from customers in line with defined operating procedures; to refer the orders to the respective Departments. • Monitor daily sales collections and highlight significant variances; analyze trends over a period and recommend changes in the sales approach appropriately. • Deal with customer complaints with the aim of ensuring the issue is resolved to the customer’s satisfaction. • Monitor market trends, plan and execute plans and activities in order to enhance showrooms sales performance and lead to enhanced customer’s satisfaction. • Liaise with the Production and Packaging & Delivery teams to ensure efficient delivery of all customer orders, as per the agreed timelines and quality standards. • Manage sales staff, and coach and train them ensuring delivery of a superior customer value. • Review continually current standard practices to ensure proper execution and suitably recommend modifications. • Identify and explore potential business opportunities such as to maximize revenue potential. • Communicate sales and performance results to the Showroom sales staff and update them on their roles and responsibilities; to prepare reports as instructed. • A proven track record of leading a successful team in a retail or sales environment • A confident and effective communicator with excellent interpersonal skills • Enthusiastic with a passion for retail and delivering high levels of service • Motivating and supporting your department team and Deputy Store Manager • Driving customer service standards to achieve sales and exceed customer satisfaction targets are exceeded • Communicating and managing corporate policies, legal requirements, procedures and instructions so changes are managed effectively • Assisting with staff selection, retention, training and performance issues ensuring a skilled and motivated workforce is able to deliver
  • 3.
    • Identifying thepotential and managing staff development and supporting staff to achieve their potential • Creating a safe and secure working environment in compliance with company and legislative standards • Deputizing for the Store Manager and act as Duty Manager as and when required • Strong planning and organization skills with the ability to priorities EDUCATION Al Zaher University Faculty of foreign languages and translation PERSONAL INFORMATION Date of Birth : JAN 1982 Gender : Male Nationality : Egyptian Marital status : Married Visa Status : Employment Visa Driving License : Valid UAE DL Father's Name : Ibrahem ADDITIONAL QUALIFICATION Expert in: • Microsoft Office (Excel, Word, PowerPoint) • GIMA Retail System LANGUAGE • High proficiency in Arabic and English