Minnie Sethi has over 18 years of experience as a Sales Manager at Macy's, where she exceeded sales goals and led a team of over 20 associates. She is a goal-driven leader with strong communication, customer service, and problem-solving skills. Minnie has a track record of developing talent, motivating teams, and managing all aspects of retail operations including merchandising, inventory, and loss prevention. She has received recognition as Sales Manager of the Year twice for her performance.

1. Resume : Minnie (Harmeet) Sethi
summary:
Goal driven and effective team leader with unsurpassed interpersonal skills and experience in
collaboration, organization, and relationship building. Highly flexible and adaptable; able to
multitask, meet deadlines, and thrive in a fast paced environment Demonstrate leadership skills
and able to assume management responsibilities.
Experience
Sales Manager feb 1998 to Current
Macys － Menlo Park , NJ
As a Sales Manager for 18 years, I support Macy's by driving sales and selling with focus on the
Macy's customer.
•Drive and maintained a 6.5 million dollar business with 20+ associates.
•Exceed sales goals by executing Macy's initiatives
•Lead the push toward selling through coaching and recognition
•Review and utilized reports; implemented action plans focusing on deficient areas
•Identify best sellers and key items; communicated merchandise needs to optimize the My
Macy's process
•Ensure accuracy of promotional presentation; communicated advertising and sales information
to Associates
•Partner with Merchandising team to plan and execute floor moves, merchandise placement and
sales set-up
•Review my personal Selling Area Scorecard monthly for my Associates Turnover, Sales & Star
Rewards results
•Strengthen attendance and weekend hours compliance among staff
•Motivate Associates to solicit our Star Rewards Program by reinforcing the benefits of new
accounts
•Establish high level of shortage awareness and effectiveness; ensured that all policies and
procedures are implemented
*Work closely with District Merchants, Merchandise Team Managers and venders for
maximising merchandise setups to ensure making sales goals
*Initiating and excelling in My Client program to invite customers back to shop in the stores by
builiding client associate relationship
1996-1998 Assistant Store Manager The Ave. Menlo Park Mall
1994-1996 Talent co-ordinater TV Asia
1985-1994 Business owner at Whole Sale, Spell Bound Inc. NY, NY

2. Education :
Some college: 1985 Delhi University
High School : Passed with Honors from Holy Child School 1981
Skills:
*Public speaking
*Outstanding customer service,
*Excellent communication and writing skills
* Strong ability to collect data, compile and prepare report.
* Proficient with Microsoft Office
*Social Media savvy
*Problem Solving
*Managing time.
*Recruiting and supervising staff.
*Building skilled and motivated sales and service teams.
*Managing change.
*Goal oriented
*Cash Handling , register trained
*Merchandising, right product placement according to promotions and advertising
*Attention to detail
*Taking inventory and making floor plans
*Analizing sales reports
*Training future Sales Managers and Mentoring them
*Developing the associates talent for management and supervisory roles
*Hiring and recognising the right talent
*Maintaing safety standards and shortage awarness
*Motivating part time staff
*Mark downs and pricing
*Making schedules based on peak buisiness hours
*Hiring top talent
*Coaching out unproductive associates by write ups and responsibility based performances
Highlight skills
* Retail inventory management * Floor set design

3. * Store operations
* MS Office proficient
* Outstanding communication skills
* Team-oriented
* Recruiting and interviewing
* POS systems knowledge
* Visual displays
* Shipping and receiving
* Loss prevention comprehension
* Retail merchandising expertise
Accomplishments :
Promoted minimum of 5 sales associates to management positions
brought the associate retention down
#1 sales manager in credit solicitation for over 5 years in a row
Sales manager of the year for the store Twice with almost perfect scorecard
Expanded Mens Polo Department from $600,000 to $900,000
Manager In Charge for Shop for a cause charity event through out the store and involving
community from 2008
Manager In Charge for credit in the store for over 5 years
Manager In Charge for Friends and Family events and community programs
Manager In Charge of Specialists
Mentor for EDP program from last two years
Loyal employee of Macys over 18 years
Got highest associate engagement scores in the store and was better than the store score
Have the lowest turn in the store with over 22 associates in the department