This document is a resume for Said Hasan, who has extensive experience as a business manager and project consultant with a track record of leading teams to success. He is a strategic thinker known for his problem-solving abilities and passion for improving processes. His resume outlines his work history in operations management and leadership roles for various retailers such as Walmart, where he helped stores achieve sales and profitability goals.

1. A business leader who is…
Visionary and critical thinker
proactive not reactive; a consummate
team builder inquisitive by nature and
known as a sharp troubleshooter
passionate about improving processes
and people.
Said Hasan
6 Clayton Drive
Dix Hills, New York 11746
Phone: (718) 473 5736
E-mail: hasan7665@yahoo..com
Business Manager/ Project consultant
Meticulous business manager with extensive experience who undertakes complex
assignments meets tight deadlines and delivers superior performance. Astute strategist with
an extensive track record of building and aligning organizations to achieve excellence,
profitability, and unparalleled client service. High achiever driving teams to No. 1 ranking and
consistently among the top company recruiters in identifying and developing talent.
Areas of Expertise
 Servant leader
 Startups/ Turnarounds
 Product Development
 Client Relationship Management
 Sales/ Operations Management
 Recruiting/ Training/ Team Building
 New Business Development
 Computer literate.
 Store Operations Management
 Grocery Operations Management
 Inventory & Loss Control
 P&L Statements
Computer Skills
Proficient with:
 MS Office
 MS Excel
 P&L/ Budget Accountability
 Project Management
 Problem Resolution
 Finance Management
 Strategic Planning
 Marketing/ Branding
 Merchandising & Plan-O-Grams
 Scheduling & Payroll Management
 Having energetic personality which
inspires co-workers to reach goals. .
 Excellent interposal skills

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 Power Point
 Internet
Professional Experience
SAHARA INTERNATIONAL SHOP -- S.Ozone Park, NY
Stock Technician
01/09/2009 to 04/20/2010
• Unloaded and sorted deliveries.
• Organized stock in the storeroom.
• Replenished merchandise to the selling floor.
• Sent out customer orders via UPS.
• Prepared damaged, defective or overstocked merchandise for RTV.
• Customer Service Rep
WAL-MART Stores Inc. – Valley Stream, NY
Support Manager
04/23/2011 to 05/19/2012
 Responsible for helping in merchandising.
 Supervised and inspired employees.
 Responsible for opening and closing market.
 Prepared daily sales reports.
 Responsible for administration and control of financial transactions in retail
environment.
 Supervise all customer services, display merchandising, lottery sales, maintenance,
sanitation and employee training.
 Completed other duties as assigned.
WAL-MART Stores Inc.-Saddle Brook, NJ/ Centereach, NY
Assistant Store Manager
06/30/2012 to 04/20/2014
Supplied leadership and oversight in 2 Walmart stores ( $120M stores ) providing
sophisticated financial and leadership. Accountable for revenue growth, staffing, coaching for
improvement, firing, interviewing, training and talent development, performance evaluation,
processing payroll forms and records, preparing leave of absence forms, Cash management;

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including preparing deposits, loans, and ensuring proper storage and security of money,
tracking daily cash reports, compliance, and customer relationship management. Lead and
empowered a total of 7 Support Managers, 10 Zone Merchandise Supervisor, 12 Customer
Service Supervisor, and 600 sales associates.
 Guided team into No. 1 ranking in Customer Service in the market
 Developed and Promoted 15 hourly sale associates into management position
 Successfully introduced and implemented correct Walmart processes and procedures
(became best in the market where other stores came to learn from us)
 Introduced and implemented layaway procedures that achieved 100k YOY
 Achieved 104.45% of sales goals YTD
 Achieved 137.84% of profit goals YTD
Wal-Mart Stores Inc. – Riverhead, NY/ Commack, NY/ Farmingdale, NY
Store Co-Manager
04/10/2014 to Present
Direct store operations in multiple Walmart supercenter which includes general merchandise
and consumables goods. Achieved $100M in sales and a retail shrink of .20% . Improved
overall store profitability, reduced inventory levels, and increased overall sales by $2M. lead a
combined diverse team of 36 Assistant Store Managers, 12 Support Managers, 18 Zone
Merchandise Supervisor, 26 Customer Service Supervisor, and 900 sales associates. Analyzed
competitors strategies to gain market shares and created plans to counteract those
strategies. Evaluated profit and law statement and fashioned a plan of action for those
accounts not performing according to budget. Monitored and implemented store budget to
include: wages, maintenance, sales, gross margin, accidents, markdowns, and all other.
Accountable for store compliance, merchandising, wage performance, and profitability.
Oversaw store training programs to ensure appropriate training for associates in the store.
Critically dissected key reports and score cards to improve overall performance and then
communicate findings to market and regional teams.
 Managed $100M
 Demonstrated leadership by increasing overall associates engagement
 Decreased retail shrink more than $100,000
 Increased customer traffic by 50% by focusing on product in-stock, developed and
implemented plans for around the clock replenishment throughout the store.
 Cleared 50% of the stores’ backroom by running correct processes which allowed a
neat, clean, established backroom environment.

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 Decreased overall inventory levels by $1M
 Improved associates productivity
 Increased average transaction by $10 per customer
 Decreased associates turnover by developing associates
 Decreased a combined total of 42 external storage trailers by implementing correct
inventory processes ( corrected over $1M of inventory not accounted) .
 Achieved 102.07% of sales goals YTD
 Achieved 160.10% of profit goals YTD
Education
LaGuardia College, LaGuardia, NY
Associates Degree in Business Management, 2011
University of Cairo, Cairo, Egypt
Associates Degree in Languages (Arabic), 2008
Penn Foster High School, Scranton, PA
High School Diploma, 2008
First Security Preparation and Placement, Inc., New York, NY
8-hour pre-assignment Security Guard training, 2009
16-hour OJT Security Guard training, 2009
Anti-terrorism training, 2009
Pre-test Fire Guard training, 2009

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