Richard G. Stanley has over 30 years of experience in retail management. He has held several store manager and co-manager positions with Hobby Lobby and Walmart, where he improved sales and reduced costs. His experience includes overseeing personnel, finances, inventory, and customer service. He has a track record of success through strong leadership, problem-solving, and people skills.

1. Richard G. Stanley
30903 Summer Breeze Dr.
Denham Springs, LA 70726
Cell: (225) 788-3442
Email: Richard.G.Stanley@outlook.com
Linked In: https://www.linkedin.com/in/richardgstanley
Summary of Experience:
Successful retail professional with a solid record of accomplishments emphasizing a broad range of retail
industry experiences through problem solving and organizational skills resulting in creative and timely
attainment of business goals and objectives while providing excellent customer service.
Professional Work Experience:
Hobby Lobby – March 2014 to Present
Store Manager / Co-Manager
• Promoted to store manager ranked after 9 months as a co-manager to a store in the top 20 volume stores in the
company
• Increased gross margin by .91%
• Reduced turnover by 22%
• Directly responsible for all HR functions including, hiring, training, scheduling, and timekeeping
ServiceMaster – May 2011 to 2014
Branch Manager
• Performed in-home sales presentations to perspective customers with a 85% close rate
• Managed team including sales rep, office administrator, and team of cleaners
• Directly responsible for all aspects of HR including recruiting, hiring, training, scheduling, and timekeeping
• Total P&L responsibilities including analysis and budgeting
• Analysis and interpretation of complex financial data
• Interact with customers to sell services, resolve concerns, and build lasting business relationships
• Completed in-home quality assurance inspections
• Utilized PeopleSoft, and Kronos software
• Considered the “go-to” by peers for all technology issues
WALMART STORES, INC. -- May 1985 to May 2011
Market Electronics Merchandiser
• Multi-unit management experience with full P&L responsibility for Connection Center, Photo Lab, and
Electronics dept.
• Utilized Retail Link software to monitor and adjust merchandise and categories in stores and market to
enhance sales in key categories
• Increased Sales by 12% and reduced shrinkage by .1%
• Analyzed scorecards for the market and implemented programs and training necessary to bring
underperforming areas in line with company expectations
• Created Excel spreadsheets for our Market Team to assist with utilization and understanding of key metrics
and scorecards
• Worked with peers within the Market Team to improve overall merchandise selection and implementation
within the 8 stores in the Metro Baton Rouge Market
• Worked with Market Manager during Hurricane Gustav to coordinate the reopening of stores within our
market and ensure that the correct merchandise needs for the community. Directly involved in getting four
stores opened within 24 hours after the passing of the hurricane.
• Worked with Human Resources to attract, retrain, and promote qualified applicants to fill positions within the
market
• Facilitated training classes for hourly and management associates

2. Richard G. Stanley 2
• Organized and conducted interviews and selections of co-managers in absence of the Market HR Manager
• Assisted and organized the calibration of evaluation ratings for facility management within the market
Store Manager, Co-Manager, Assistant Manager, Dept Manager
• Mentored diverse groups of associates at various positions within the company to assist them in development
of their skills and abilities in order to reach their goals within the company
• Total accountability for merchandising and operations in a store exceeding $87 million in sales and over $3.4
million in profit. Responsibilities included inventory management (receiving, returns, transfers, invoicing, and
vendor relations), human resource management (staffing, scheduling, payroll, performance coaching,
evaluation, conflict resolution, and termination), office management, cash management, setting financial and
operational goals, and risk control (trend analysis, OSHA, worker’s compensation).
• Total P&L responsibilities including analysis and budgeting
• Prepared Annual Business Plan for the store to communicate the goals and vision for the upcoming year to the
Regional and District Manager as well as the store associates
• Supervised of up to 15 salaried member of management, including selection, performance evaluation, and
accountability
• Supervised up to 500 hourly associates
• Analysis and interpretation of complex financial data
• Facilitated store and district training sessions for hourly supervisors on various topics
• Cut turnover in the store by 25%
• Promoted four hourly associates to assistant managers and one assistant to co-manager
• Designed floor plan layouts for departments within the store for modular implementation utilizing Excel.
• Worked as a Co-Manager in a store generating over $100 million in annual sales
• Prepared reports and merchandising plans and gave a monthly presentation at district meetings for store
managers and co-managers
• Mentored peers in technology and software applications
• Trained and developed department managers and assistant managers
• Participated in 18 store set-ups and remodels, including being responsible for setting two floors.
• Traveled for periods of 6 weeks each time in various states.
Selected Accomplishments:
• Selected as the Market Champion to train and initiate the Backroom IMS program
• Chosen as the Market Champion for Front End operations to ensure processes were executed to improve
customer service levels
• Market Representative to the American Heart Association, raised over $50,000 as a market
• Selected to run a challenging store for 2 months to get it prepared for inventory and bring it up to meet Wal-
Mart expectations
• Chosen to help open the first Supercenter located in Louisiana
• 23 years of retail management experience
Personal Strengths:
• Skills inherit to solving issues and opportunities in daily operation of business
• Interacting with customers to sell products, resolve concerns, and build lasting business relationships
• Implementing effective business practices to enhance bottom-line productivity
• Outstanding people skills
• Interfacing with corporate management, peers, and subordinates to establish, implement, and execute corporate
objectives
• Working with government agencies to ensure compliance issues at store level
• Natural technical skills that allow easy adjustment to new systems
Education and Special Training:
• Fred Pryor Seminars -- Microsoft Excel & Advanced Microsoft Excel -- January 2009
• Diversity Training – June 2004
• Certified Professional Food Manager – September 2002

3. Richard G. Stanley 2
• Walton Institute of Retailing 2 – March 2001
• Quality Awareness Certification – May 1997
• Wal-Mart Food School – October 2003
• Leadership Foundation – June 1995
• Northwestern State University – Natchitoches, LA, 1985 – 1987
• Proficient in use of Microsoft Excel, Word, Power Point, and Outlook