In the 20 or so years since I joined the tech community, I moved from an attitude of "please leave me alone in my cube to code and whatever you do don't talk to me!" to well, giving talks on the importance of communication in the software world. The tools and techniques I've come to know and love have changed over time, but a few things have remained constant.
1) Communicating openly and honestly at all times is HARD
2) Speaking from a place of vulnerability is RIDICULOUSLY HARD
3) Without 1 and 2 you're going to really struggle to be an effective and happy member of ANY software team
OK, there's a 4th thing.
4) The days of working alone in your cube like a hermit are largely over for software folks. It really doesn't have to suck. I swear it doesn’t.
During my brief time with you, I’m going to rumble with some touch topics and share some of my own embarrassing and enlightening stumbles. It will include things like delivering “bad news” to your client/manager/team and feeling good about it, managing conflict with others in healthy and productive ways, and delivering feedback without feeling like you (or the receiver) will vomit. These things are all very possible, and not that hard to master once you have some key tools and insights in your tool belt.
Building a Community can feel like a daunting task, but you know the investment can be invaluable. You’ll have to get your hands dirty, get creative, and analyze the data to make it happen. In this session Jen Sable Lopez, Director of Community at Moz, will talk goals, tactics, measurement, and give tons of real-life examples to help you build and keep a healthy community for your organization.
Learn how to:
Grow and develop community
Gain insights into how Moz runs their community
Adopt best practices from Jen Sable Lopez
Whether a startup less than a year old or a huge company with a 25-year history: at any point, and in our day and age, every organisation need a social CEO.
One might think that only once a company reaches 100 million users or decides to set a date for its IPO is a social CEO born and needed. But all companies start with 0 customers, and story telling is a very important aspect not only when attracting users, but also when raising money or getting press coverage.
That’s why we propose that nowadays, no company survives its first phase or adapts to the new social media landscape without a social CEO. The power of one individual with an idea, who can ask us for help, who can explain why they are devoting their life into a project or – indeed – why we should care – might be the difference between making or breaking it.
The social CEO might be a natural. Or s/he may be constructed by a clever team. However they came to be, it is him/her signing the welcome message, making sure to personally ask for customer feedback, to keep the users updated on the company’s big decisions. S/he is not afraid of being the public face and voice of the company. S/he sees the importance of answering customers personally, and realises the opportunities social media engagement brings to the table. Not only that: social CEOs set an example for the whole company, delivering to employees the holistic communications approach from day 1.
The examples set by Brian Chesky of Airbnb, Jason Goldberg of Fab.com, Ryan Holmes of Hootsuite or Joel Gascoigne of Buffer (to name just a few), should inspire other entrepreneurs to open their phisical and virtual offices to the public for the sake of their company. It might for some be a question of style; we rather see it as a question of survival and keeping up with this new era of bidirectional communication. Everyone wants to speak to the manager and getting his or her time and attention is what earns the respect, loyalty and advocacy all companies are striving for.
In this workshop, a selection of social CEOs will discuss their reasons to invest time and effort in this trend, the benefits they got from adopting it and who they consider their favourite social CEOs.
Social media is an essential element to most modern marketing campaigns. The reach of social media is virtually limitless with significant power from a marketing and advertising perspective. Join Jamie Gorski, Senior Vice President, Corporate Marketing with The Bozzuto Group and Erica Campbell Byrum Director of Social Media for Homes.com and ForRent.com as they examine the potential power of social media channels and share how to achieve successful marketing results with Internet marketing components.
This presentation was given at Landlord WEBCON on May 8, 2014 in Toronto, Canada.
The Steampunk's Guide to Prioritizing and Publishing By Michelle Stinson RossMarketing Land
From the SocialPro Conference in Las Vegas, Nevada, November 18-19, 2015. SESSION: Social Video Survival Techniques. PRESENTATION: The Steampunk's Guide to Prioritizing and Publishing - Given by Michelle Stinson Ross, @socialmicheller - AuthorityLabs, Content & Outreach Goddess. #SocialPro #12A
5 top tips on how to do twitter effecTEAvelyFOMO Creator
I delivered the presentation as part of a networking event called #pathway2grow in #birmingham. I gave 5 top tips on how to use Twitter for Business. Hope you enjoy it. If you have any questions, I'm only a tweet away!!
Building a Community can feel like a daunting task, but you know the investment can be invaluable. You’ll have to get your hands dirty, get creative, and analyze the data to make it happen. In this session Jen Sable Lopez, Director of Community at Moz, will talk goals, tactics, measurement, and give tons of real-life examples to help you build and keep a healthy community for your organization.
Learn how to:
Grow and develop community
Gain insights into how Moz runs their community
Adopt best practices from Jen Sable Lopez
Whether a startup less than a year old or a huge company with a 25-year history: at any point, and in our day and age, every organisation need a social CEO.
One might think that only once a company reaches 100 million users or decides to set a date for its IPO is a social CEO born and needed. But all companies start with 0 customers, and story telling is a very important aspect not only when attracting users, but also when raising money or getting press coverage.
That’s why we propose that nowadays, no company survives its first phase or adapts to the new social media landscape without a social CEO. The power of one individual with an idea, who can ask us for help, who can explain why they are devoting their life into a project or – indeed – why we should care – might be the difference between making or breaking it.
The social CEO might be a natural. Or s/he may be constructed by a clever team. However they came to be, it is him/her signing the welcome message, making sure to personally ask for customer feedback, to keep the users updated on the company’s big decisions. S/he is not afraid of being the public face and voice of the company. S/he sees the importance of answering customers personally, and realises the opportunities social media engagement brings to the table. Not only that: social CEOs set an example for the whole company, delivering to employees the holistic communications approach from day 1.
The examples set by Brian Chesky of Airbnb, Jason Goldberg of Fab.com, Ryan Holmes of Hootsuite or Joel Gascoigne of Buffer (to name just a few), should inspire other entrepreneurs to open their phisical and virtual offices to the public for the sake of their company. It might for some be a question of style; we rather see it as a question of survival and keeping up with this new era of bidirectional communication. Everyone wants to speak to the manager and getting his or her time and attention is what earns the respect, loyalty and advocacy all companies are striving for.
In this workshop, a selection of social CEOs will discuss their reasons to invest time and effort in this trend, the benefits they got from adopting it and who they consider their favourite social CEOs.
Social media is an essential element to most modern marketing campaigns. The reach of social media is virtually limitless with significant power from a marketing and advertising perspective. Join Jamie Gorski, Senior Vice President, Corporate Marketing with The Bozzuto Group and Erica Campbell Byrum Director of Social Media for Homes.com and ForRent.com as they examine the potential power of social media channels and share how to achieve successful marketing results with Internet marketing components.
This presentation was given at Landlord WEBCON on May 8, 2014 in Toronto, Canada.
The Steampunk's Guide to Prioritizing and Publishing By Michelle Stinson RossMarketing Land
From the SocialPro Conference in Las Vegas, Nevada, November 18-19, 2015. SESSION: Social Video Survival Techniques. PRESENTATION: The Steampunk's Guide to Prioritizing and Publishing - Given by Michelle Stinson Ross, @socialmicheller - AuthorityLabs, Content & Outreach Goddess. #SocialPro #12A
5 top tips on how to do twitter effecTEAvelyFOMO Creator
I delivered the presentation as part of a networking event called #pathway2grow in #birmingham. I gave 5 top tips on how to use Twitter for Business. Hope you enjoy it. If you have any questions, I'm only a tweet away!!
Your Organization's On Social Media ... Now What?: Finding the Next Steps
Amy Sept, Nimbyist Communications
You created a profile for your organization; you’ve sent a few messages. Nobody wrote back. You (and your boss) are wondering just where that social media magic is hiding.
The magic is there, but you need a plan. The goal for this session is to give you practical information to help you identify your next steps, move your online community forward, and find the spark you’ve been looking for.
Takeaways:
- Practical “how to” information
- A framework for their your media plan
- Ideas to get your social media program moving forward
Are you overwhelmed by Twitter, YouTube, Facebook, Instagram, Snapchat, and more? There are a million networks to broadcast yourself on and very few hours in a day. Social media manager and burlesque performer Erica McGillivray (Vicious Wishes) walks you through how to get your social media channels under control. Learn how to:
- Choose the right management software for your life.
- Pick the right networks for your audience.
- Prove your audience is coming to your shows.
- Set realistic goals around your social media.
Created for BurlyCon 2015
I got to know Peg through her work with Guy Kawasaki. Peg is a social media goddess and never ceases to amaze me with her mega-creative, super insightful posts. I really love her stuff. If you want to stay current on all things social media, and get some great ideas in the process, Peg is your gal.
She’s the award-winning author of the bestselling Outlining Your Novel and Structuring Your Novel. She’s an invaluable mentor for writers who want to become authors - follow her for rock solid tips to improve your writing skills.
Presentation given during SMX Social Media Marketing Conference in Las Vegas 2014 talking about Pinterest and how to dominate using the social media platform.
How to create FOMO on Social Media for your business at #SharingSocial and ot...FOMO Creator
This talk was first delivered on Thursday 13th February for the #SharingSocial #London Meetup community. It offers 8 different tips on how to create FOMO for your business at live events.
Presentation given during Zenith Conference in Duluth on using visuals to win at social media. Grow your brand and build community with visuals and social media.
Based on the book, Jab Jab Jab Right Hook by Gary Vaynerchuk, this simple strategy will help set you up for success. If you don't have Gary's book - get it! It's a great resource and what he says makes sense! It sits by my computer, it should sit by yours too!
Firm Lead: FleishmanHillard
Speakers: Sean Dallaskidd, SVP, Executive Creative Director, Digital & Social, FleishmanHillard
Slides form the PR Genome Education Series: Truest Me, I'm Creative webinar
When talking about having a seat at the table, it’s important to take a step back and make sure that everyone involved is talking about the same table. Creative production and creative strategy are two very different things, and require a different range of skill sets.
In order to bridge the gap, creatives need to expand their base of knowledge and learn many different things that don’t seem as “creative,” however, these tools are essential for adding value to the conversations you will find yourself in… especially if you want to stay relevant.
This webinar looks at how to expand on your creative foundation, how to build trust by doing the “boring" things and how to look past the sexy solutions ( ie. quick) and start to develop strategies for real business impact.
What the Tweet?!? Using Twitter to Accelerate Your BusinessKathy Boyle Gray
Cut through the clutter on Twitter with these tips from Kathy Gray, brand engagement strategist for Pole Position Marketing. Learn how to effectively use this social media platform for your business to build one-on-one relationships with customers, as well as boost brand awareness.
Webinars are an awesome lead gen tool for companies of all sizes. But, you’re missing out on a huge opportunity if you aren’t adding social media to the mix.
Webinars combined with social media equal something even more magical. This Social Fresh WEST 2012 session attempts to showcase the ins and outs of running a successful webinar that uses social at every step.
What do you do when someone post a negative comment on your page. Do you delete it? Review case studies of recent media disasters and success from this last year and learn how to respond to negative criticism about your brand. Also learn how to monitor what people are saying about you in the social media and web realm with various tools.
Your Organization's On Social Media ... Now What?: Finding the Next Steps
Amy Sept, Nimbyist Communications
You created a profile for your organization; you’ve sent a few messages. Nobody wrote back. You (and your boss) are wondering just where that social media magic is hiding.
The magic is there, but you need a plan. The goal for this session is to give you practical information to help you identify your next steps, move your online community forward, and find the spark you’ve been looking for.
Takeaways:
- Practical “how to” information
- A framework for their your media plan
- Ideas to get your social media program moving forward
Are you overwhelmed by Twitter, YouTube, Facebook, Instagram, Snapchat, and more? There are a million networks to broadcast yourself on and very few hours in a day. Social media manager and burlesque performer Erica McGillivray (Vicious Wishes) walks you through how to get your social media channels under control. Learn how to:
- Choose the right management software for your life.
- Pick the right networks for your audience.
- Prove your audience is coming to your shows.
- Set realistic goals around your social media.
Created for BurlyCon 2015
I got to know Peg through her work with Guy Kawasaki. Peg is a social media goddess and never ceases to amaze me with her mega-creative, super insightful posts. I really love her stuff. If you want to stay current on all things social media, and get some great ideas in the process, Peg is your gal.
She’s the award-winning author of the bestselling Outlining Your Novel and Structuring Your Novel. She’s an invaluable mentor for writers who want to become authors - follow her for rock solid tips to improve your writing skills.
Presentation given during SMX Social Media Marketing Conference in Las Vegas 2014 talking about Pinterest and how to dominate using the social media platform.
How to create FOMO on Social Media for your business at #SharingSocial and ot...FOMO Creator
This talk was first delivered on Thursday 13th February for the #SharingSocial #London Meetup community. It offers 8 different tips on how to create FOMO for your business at live events.
Presentation given during Zenith Conference in Duluth on using visuals to win at social media. Grow your brand and build community with visuals and social media.
Based on the book, Jab Jab Jab Right Hook by Gary Vaynerchuk, this simple strategy will help set you up for success. If you don't have Gary's book - get it! It's a great resource and what he says makes sense! It sits by my computer, it should sit by yours too!
Firm Lead: FleishmanHillard
Speakers: Sean Dallaskidd, SVP, Executive Creative Director, Digital & Social, FleishmanHillard
Slides form the PR Genome Education Series: Truest Me, I'm Creative webinar
When talking about having a seat at the table, it’s important to take a step back and make sure that everyone involved is talking about the same table. Creative production and creative strategy are two very different things, and require a different range of skill sets.
In order to bridge the gap, creatives need to expand their base of knowledge and learn many different things that don’t seem as “creative,” however, these tools are essential for adding value to the conversations you will find yourself in… especially if you want to stay relevant.
This webinar looks at how to expand on your creative foundation, how to build trust by doing the “boring" things and how to look past the sexy solutions ( ie. quick) and start to develop strategies for real business impact.
What the Tweet?!? Using Twitter to Accelerate Your BusinessKathy Boyle Gray
Cut through the clutter on Twitter with these tips from Kathy Gray, brand engagement strategist for Pole Position Marketing. Learn how to effectively use this social media platform for your business to build one-on-one relationships with customers, as well as boost brand awareness.
Webinars are an awesome lead gen tool for companies of all sizes. But, you’re missing out on a huge opportunity if you aren’t adding social media to the mix.
Webinars combined with social media equal something even more magical. This Social Fresh WEST 2012 session attempts to showcase the ins and outs of running a successful webinar that uses social at every step.
What do you do when someone post a negative comment on your page. Do you delete it? Review case studies of recent media disasters and success from this last year and learn how to respond to negative criticism about your brand. Also learn how to monitor what people are saying about you in the social media and web realm with various tools.
That conference 2017 - Getting your Agile Team UnstuckAngela Dugan
Whether you've been working on an agile team for 6 months, or 6 years, the same obstacles tend to arise to trip us up over and over. Maybe your retrospectives feel more like a funeral and no one is participating anymore, your daily stand-ups have bloated into 25 team member status meetings, or your QA team is falling farther and farther behind the agile developers and feel like they’ll never catch up with their testing backlog. These are the kinds of issues I see all of the time. They lower team morale, lead to abandoned transformation initiatives, and ultimately your product and customers suffer because of it. But there’s a better way!
As an agile coach and consultant, I have worked with dozens of teams to stop the bleeding, strengthen their relationships, mature their processes, and help them grow into high functioning agile machines. And to be clear, I’ve made mistakes as well! I’d like to share with the audience my own experiences and lessons-learned, including both what succeeded and what failed in hopes to lead you down the path to getting your own team “unstuck”.
ACT - W: Fear and Self-Loathing in IT - Imposter SyndromeAngela Dugan
1 hour version of my talk delivered to ACT - W: Overview of what Imposter synrdrome looks like and feels like, and some techniques for harnessing the good parts of Imposter Syndrome , in yourself and others
Agile days chicago 2018 - how do you measure up?Angela Dugan
How many times have you been asked to deliver on metrics that did not make sense, that were counterproductive to the team’s effectiveness, or the organization’s effectiveness? Did those metrics seem impossible to collect? Often times, the metrics being collected are the ones that are easy, and focused on individual “productivity”. How do we collect data that drives continuous improvement and promotes an open and trust-filled environment. How does that change at scale?
When it comes to software delivery, lean and agile practices have clearly taken the lead. This session will take a look at the measures we can and should collect across teams and organizations. We’ll dig into metrics that are relevant, interesting, AND useful, and discuss some of the common traps.
Is your team pointing the finger at one another? Does development hold responsible the business and is the business accusing development? Is everyone too busy pointing the finger to address the problems? Discover how to recognize blame and move beyond it to foster a safe culture. Come to this interactive talk to discover ways to change culture, leave with tools to help you initiate change immediately, and learn from observations and experiments from real experiences with various teams in different organizations in different size businesses.
Presented at the 2014 Self-Conference in Detroit on Friday May 30th with Gerry Kirk
Finding My Voice + Learning to Trust my Gut - from LeanIN Toronto LaunchIdeas 2 Propel U
I gave this talk at the LeanIN Toronto Launch party on September 24 to a group of 300 amazing women. It is all about finding your voice and being yourself and not letting anyone else tell you otherwise.
Networking for the 21st Century with Ilise Benun at HOW Design Live 2017Ilise Benun
It’s been said that networking is the most effective way to take control of your career, whether you work for a company or for yourself. However, for many, networking is an uncomfortable endeavor that we go out of our way to avoid.
So, in this session presented at HOW Design Live 2017 in Chicago, Ilise Benun, author, speaker and founder of Marketing-Mentor.com focuses on how to forge meaningful connections and maybe even make lifelong relationships with people who can have lasting effects on your career. It’s networking, done right!
More on Ilise's speaking programs here: https://www.marketing-mentor.com/pages/speaking
PR is essential for Entrepreneurs, but its not easy. Here is a simple reference guide to navigate the confusing world of PR. Meant essentially for those who have little PR experience.
Finding My Voice + Learning to Trust my Gut - from LeanIN Toronto LaunchTara Hunt
I gave this talk at the LeanIN Toronto Launch party on September 24 to a group of 300 amazing women. It is all about finding your voice and being yourself and not letting anyone else tell you otherwise.
Hiring the Right People to Avoid Disasters In Social MediaMelissaFach
Explains what to look for, what to ask in interviews, creating company protocols and setting up a work environment that will work for your social team. Presentation for Pubcon SFIMA 2017.
Feedback helps us to build stronger teams, supports more effective problem-solving and collaboration, and ultimately contributes to happier people delivering better products. Without effective feedback, we can spend time focusing on the wrong things, solving the wrong problems, maybe not even knowing about problems in the first place! In my experience, people are generally not confident in their feedback skills. This makes feedback feel risky, vulnerable, scary, even downright anxiety-inducing and so then they give no feedback at all.
Feedback Doesn't Have to Suck. In this fast-paced 20 minute session focused on supercharging your feedback skills, I will help you get a good foothold on where to start. We’ll warm up with an overview of what feedback is, attributes of high-quality feedback, and some “tips and tricks” to getting comfortable with giving and receiving candid feedback that has worked really well for me both as a manager and a team member. You’ll be a feedback champion before you know it!
VS Liv MSHQ 2022 - Measuring Up! How To Choose Agile Metrics - Dugan.pdfAngela Dugan
How many times have you been asked to deliver on metrics that did not make sense to you, that felt counterproductive to your or the team's effectiveness, or that were seemingly impossible to collect in a sane fashion? Oftentimes, I find that metrics being collected are ones that are easy to collect and report on but are not necessarily the ones that will help the team learn and improve.
When it comes to software delivery, lean and agile practices and methodologies have taken the lead. Metrics have lagged a bit and often rely on very waterfall-style milestones and phase-gates to determine a team's effectiveness. In the spirit of continuous improvement, this session will take a look at the measures we can and should collect from agile teams, why these metrics are relevant and interesting, and how we can use them to help our teams continuously improve.
VS Live 2021 Orlando - vst14 feedback skillsAngela Dugan
Feedback helps us to build stronger teams, supports more effective problem-solve and collaboration, and ultimately contributes to delivering better products. Without it, we can spend time focusing on the wrong things, solving the wrong problems, maybe not even knowing about problems in the first place!
So if feedback is critical to us growing and thriving, why aren't we all excitedly showering each other with feedback all the time, and BEGGING others to give it to us? In my experience, people are generally not enthusiastic or confident in their ability to give feedback. Feedback usually isn't happening because feedback feels risky, vulnerable, scary, even downright anxiety-inducing.
As a manager, leader, and coach of many teams over the last 20+ years, I can help you get a good foothold on where to start. Even better, I can tell you where the bodies are buried so you avoid some of the mistakes I've experienced over the years too.
In this session, we'll warm up with an overview of what feedback is and is not. We'll also review the qualities of high-quality feedback, as well as the other kinds of feedback so you know the difference. We'll finish off with a quick summary of some "tips and tricks" to getting comfortable with giving and receiving candid feedback that has worked really well for me. You'll be a feedback champion before you know it!
VS Live 2021 VST09 agile team metrics Fast Focus - angela duganAngela Dugan
Are you still relying on the old standbys like percent complete, velocity, and burndown for monitoring the progress of your teams or projects? Those metrics may not be telling you what you think they are! In this fast-paced discussion, we'll talk about some of the pitfalls of commonly used metrics, and make the case for not so commonly used measures that give you the insights that you're really striving for.
You will learn:
Understand the connection between what you measure, your team performance, and product quality
Explanation of how many commonly used metrics will fail to tell you what you really need to know
Familiarity with uncommonly used metrics that will more reliably tell you how well your project or team are really doing
THAT Conference 2021 - Level up your Feedback GameAngela Dugan
Feedback makes the world go around, and let’s be honest, many of us feel pretty unskilled at feedback - both at giving and receiving. As technologists, we thrive on experimenting, learning, and adjusting, which we cannot do without the input and perspectives of others around us.
So if feedback is critical to us growing and thriving, if feedback is truly a “gift”, what’s the deal? Why isn’t everyone wholeheartedly and excitedly showering each other with feedback all the time? In my experience, feedback isn’t happening because feedback feels risky, vulnerable, scary, even downright anxiety-inducing. Feedback is also something we’re not trained to do well if at all. Bad practices like the “feedback sh*t sandwich” is still common practice. It may even feel like a personal and professional bear trap! In this session, we’ll warm up with an overview of what feedback is and is not. We’ll also review the qualities of high-quality feedback, as well as the other kinds of feedback so you know the difference.
VS Live Chicago 2018 - how do you measure upAngela Dugan
How many times have you been asked to deliver on metrics that did not make sense, that were counterproductive to the team's effectiveness, or that were seemingly impossible to collect? Often times, the metrics being collected are the ones that are easy, but not necessarily the ones that matter.
When it comes to software delivery, lean and agile practices and methodologies have clearly taken the lead. In the spirit of Kaizen, this session will take a look at the measures you can and should collect from agile teams, why these metrics are relevant and interesting, and how you can use them to help your teams continuously improve.
Chicago Code Camp 2018 - Building strong teamsAngela Dugan
Building the “perfect team” seems like an impossible task these days. Can a truly “cross-functional” team even be built? How do you get introverts and extroverts (yes, they DO exist in IT) to play nice? Seems like these days you practically need a degree in psychology to get this right. But you don’t.
Over the course of my career, I’ve worked with my clients and my company to develop high functioning teams. I’ve found that regardless of focus (software development, marketing, sales), there are patterns to what makes teams successful, and what can hold them back from greatness.
In this talk, I’ll cover a couple of tools for understanding the needs and strengths of your individual team members, identifying strength gaps, and action items for creating a happy and well-balanced team that can get it done!
Dev up 2017 - Half Day Workshop: Getting your agile team unstuckAngela Dugan
Whether you've been working on an agile team for 6 months, or 6 years, the same obstacles tend to arise to trip us up over and over. Maybe your retrospectives feel more like a death march and no one is participating any more, or your daily stand-ups have bloated into 25 team member status meetings, or you have a QA team that feels buried by your fast-paced development team. These situations are unfortunately very common, and they lower team morale, lead to abandoned transformation initiatives, and ultimately your product and customers suffer because of it. But there's a better way! As an agile coach and consultant, I help software organizations stop the bleeding, mature their process, and develop into high functioning agile teams. And to be clear, I've made mistakes as well! I'd like to share with the audience my own experiences, including strategies that succeeded and failed in hopes of leading them down the path to getting their own teams "unstuck". I'll also give attendees an opportunity to share their own challenges, so that we can leverage those strategies to give them ideas for blasting through their own roadblocks.
Learning points:
Recognizing when your process, product, or people have gone off the rails by identifying "smells"
Review some tools and strategies that teams can leverage when they need a cognitive reset to get them back on track
How to apply tools and strategies in your own unique environments.
How many times have you been asked to deliver on metrics that did not make sense, that were counterproductive to the team's effectiveness, or that were seemingly impossible to collect? Often times, the metrics being collected are the ones that are easy, but not necessarily the ones that matter. In some cases, metrics can even have a demoralizing or counterproductive effect on the team!
When it comes to software delivery, lean and agile practices and methodologies have clearly taken the lead. In the spirit of Kaizen, this session will take a look at the measures we can and should collect from agile teams, why these metrics are relevant and interesting, and how we can use them to help our teams continuously improve.
Key Learnings:
Why is it so difficult to identify meaningful metrics in the software world?
What are the best types of quality focused metrics to focus on in an agile organization?
Examples of good, bad, and ugly metrics, as well as how to analyze and interpret them
Visual Studio ALM and DevOps Tools WalkthroughAngela Dugan
If you're considering moving to Team Foundation Server or Visual Studio Team Services, this deck will walk you through the highlights, of which there are a TON!
Chicago Coders Conference 2017 - Metrics that matterAngela Dugan
How many times have you been asked to deliver on metrics that did not make sense, that were counterproductive to the team’s effectiveness, or that were seemingly impossible to collect? Often times, the metrics being collected are the ones that are easy, but not necessarily the ones that matter. When it comes to software delivery, lean and agile practices and methodologies have clearly taken the lead. In the spirit of Kaizen, this session will take a look at the measures we can and should collect from agile teams, why these metrics are relevant and interesting, and how we can use them to help our teams continuously improve.
Chicago Code Camp 2017 - Metrics that matterAngela Dugan
How many times have you been asked to deliver on metrics that did not make sense, that were counterproductive to the team's effectiveness, or that were seemingly impossible to collect? Often times, the metrics being collected are the ones that are easy, but not necessarily the ones that matter. When it comes to software delivery, lean and agile practices and methodologies have clearly taken the lead. In the spirit of Kaizen, this session will take a look at the measures we can and should collect from agile teams, why these metrics are relevant and interesting, and how we can use them to help our teams continuously improve. Key Learnings: Why is it so difficult to identify meaningful metrics in the software world? What are the best types of quality focused metrics to focus on in an agile organization? Examples of good, bad, and ugly metrics, as well as how to analyze and interpret them
If you're thinking about migrating from TFS on-premises to VSTS, it's not necessarily a simple decision as to how to get there. During this briefing we discussed some of the considerations that lead you to the right migration path, gotchas that we have encountered, and how we can help you get to VSTS quickly and effectively.
Quest 2017 Agile Workshop: Getting your agile team unstuckAngela Dugan
Whether you’ve been working in an agile team for 6 months, or 6 years, the same obstacles tend to arise and trip us up over and over. Maybe your retrospectives feel more like a funeral and no one is participating anymore or your daily stand-ups have bloated into 25 team member status meetings. Perhaps your QA team is falling farther and farther behind the agile developers and feel like they’ll never catch up with their testing backlog. These issues lower team morale, lead to abandoned agile transformation initiatives, and ultimately your product and customers suffer. But there’s a better way! Stop the bleeding, mature your process, and grow into a high functioning agile machine. Join Angela, to learn from her mistakes, what worked and what failed and get your team “unstuck”. Learn some techniques and games to reinvigorate your agile teams! This tutorial is for individuals with some agile experience and will focus on the real issues that participants are struggling with today.
Experience our free, in-depth three-part Tendenci Platform Corporate Membership Management workshop series! In Session 1 on May 14th, 2024, we began with an Introduction and Setup, mastering the configuration of your Corporate Membership Module settings to establish membership types, applications, and more. Then, on May 16th, 2024, in Session 2, we focused on binding individual members to a Corporate Membership and Corporate Reps, teaching you how to add individual members and assign Corporate Representatives to manage dues, renewals, and associated members. Finally, on May 28th, 2024, in Session 3, we covered questions and concerns, addressing any queries or issues you may have.
For more Tendenci AMS events, check out www.tendenci.com/events
Advanced Flow Concepts Every Developer Should KnowPeter Caitens
Tim Combridge from Sensible Giraffe and Salesforce Ben presents some important tips that all developers should know when dealing with Flows in Salesforce.
Why React Native as a Strategic Advantage for Startup Innovation.pdfayushiqss
Do you know that React Native is being increasingly adopted by startups as well as big companies in the mobile app development industry? Big names like Facebook, Instagram, and Pinterest have already integrated this robust open-source framework.
In fact, according to a report by Statista, the number of React Native developers has been steadily increasing over the years, reaching an estimated 1.9 million by the end of 2024. This means that the demand for this framework in the job market has been growing making it a valuable skill.
But what makes React Native so popular for mobile application development? It offers excellent cross-platform capabilities among other benefits. This way, with React Native, developers can write code once and run it on both iOS and Android devices thus saving time and resources leading to shorter development cycles hence faster time-to-market for your app.
Let’s take the example of a startup, which wanted to release their app on both iOS and Android at once. Through the use of React Native they managed to create an app and bring it into the market within a very short period. This helped them gain an advantage over their competitors because they had access to a large user base who were able to generate revenue quickly for them.
Quarkus Hidden and Forbidden ExtensionsMax Andersen
Quarkus has a vast extension ecosystem and is known for its subsonic and subatomic feature set. Some of these features are not as well known, and some extensions are less talked about, but that does not make them less interesting - quite the opposite.
Come join this talk to see some tips and tricks for using Quarkus and some of the lesser known features, extensions and development techniques.
TROUBLESHOOTING 9 TYPES OF OUTOFMEMORYERRORTier1 app
Even though at surface level ‘java.lang.OutOfMemoryError’ appears as one single error; underlyingly there are 9 types of OutOfMemoryError. Each type of OutOfMemoryError has different causes, diagnosis approaches and solutions. This session equips you with the knowledge, tools, and techniques needed to troubleshoot and conquer OutOfMemoryError in all its forms, ensuring smoother, more efficient Java applications.
Prosigns: Transforming Business with Tailored Technology SolutionsProsigns
Unlocking Business Potential: Tailored Technology Solutions by Prosigns
Discover how Prosigns, a leading technology solutions provider, partners with businesses to drive innovation and success. Our presentation showcases our comprehensive range of services, including custom software development, web and mobile app development, AI & ML solutions, blockchain integration, DevOps services, and Microsoft Dynamics 365 support.
Custom Software Development: Prosigns specializes in creating bespoke software solutions that cater to your unique business needs. Our team of experts works closely with you to understand your requirements and deliver tailor-made software that enhances efficiency and drives growth.
Web and Mobile App Development: From responsive websites to intuitive mobile applications, Prosigns develops cutting-edge solutions that engage users and deliver seamless experiences across devices.
AI & ML Solutions: Harnessing the power of Artificial Intelligence and Machine Learning, Prosigns provides smart solutions that automate processes, provide valuable insights, and drive informed decision-making.
Blockchain Integration: Prosigns offers comprehensive blockchain solutions, including development, integration, and consulting services, enabling businesses to leverage blockchain technology for enhanced security, transparency, and efficiency.
DevOps Services: Prosigns' DevOps services streamline development and operations processes, ensuring faster and more reliable software delivery through automation and continuous integration.
Microsoft Dynamics 365 Support: Prosigns provides comprehensive support and maintenance services for Microsoft Dynamics 365, ensuring your system is always up-to-date, secure, and running smoothly.
Learn how our collaborative approach and dedication to excellence help businesses achieve their goals and stay ahead in today's digital landscape. From concept to deployment, Prosigns is your trusted partner for transforming ideas into reality and unlocking the full potential of your business.
Join us on a journey of innovation and growth. Let's partner for success with Prosigns.
Listen to the keynote address and hear about the latest developments from Rachana Ananthakrishnan and Ian Foster who review the updates to the Globus Platform and Service, and the relevance of Globus to the scientific community as an automation platform to accelerate scientific discovery.
Accelerate Enterprise Software Engineering with PlatformlessWSO2
Key takeaways:
Challenges of building platforms and the benefits of platformless.
Key principles of platformless, including API-first, cloud-native middleware, platform engineering, and developer experience.
How Choreo enables the platformless experience.
How key concepts like application architecture, domain-driven design, zero trust, and cell-based architecture are inherently a part of Choreo.
Demo of an end-to-end app built and deployed on Choreo.
In software engineering, the right architecture is essential for robust, scalable platforms. Wix has undergone a pivotal shift from event sourcing to a CRUD-based model for its microservices. This talk will chart the course of this pivotal journey.
Event sourcing, which records state changes as immutable events, provided robust auditing and "time travel" debugging for Wix Stores' microservices. Despite its benefits, the complexity it introduced in state management slowed development. Wix responded by adopting a simpler, unified CRUD model. This talk will explore the challenges of event sourcing and the advantages of Wix's new "CRUD on steroids" approach, which streamlines API integration and domain event management while preserving data integrity and system resilience.
Participants will gain valuable insights into Wix's strategies for ensuring atomicity in database updates and event production, as well as caching, materialization, and performance optimization techniques within a distributed system.
Join us to discover how Wix has mastered the art of balancing simplicity and extensibility, and learn how the re-adoption of the modest CRUD has turbocharged their development velocity, resilience, and scalability in a high-growth environment.
A Comprehensive Look at Generative AI in Retail App Testing.pdfkalichargn70th171
Traditional software testing methods are being challenged in retail, where customer expectations and technological advancements continually shape the landscape. Enter generative AI—a transformative subset of artificial intelligence technologies poised to revolutionize software testing.
Large Language Models and the End of ProgrammingMatt Welsh
Talk by Matt Welsh at Craft Conference 2024 on the impact that Large Language Models will have on the future of software development. In this talk, I discuss the ways in which LLMs will impact the software industry, from replacing human software developers with AI, to replacing conventional software with models that perform reasoning, computation, and problem-solving.
Understanding Globus Data Transfers with NetSageGlobus
NetSage is an open privacy-aware network measurement, analysis, and visualization service designed to help end-users visualize and reason about large data transfers. NetSage traditionally has used a combination of passive measurements, including SNMP and flow data, as well as active measurements, mainly perfSONAR, to provide longitudinal network performance data visualization. It has been deployed by dozens of networks world wide, and is supported domestically by the Engagement and Performance Operations Center (EPOC), NSF #2328479. We have recently expanded the NetSage data sources to include logs for Globus data transfers, following the same privacy-preserving approach as for Flow data. Using the logs for the Texas Advanced Computing Center (TACC) as an example, this talk will walk through several different example use cases that NetSage can answer, including: Who is using Globus to share data with my institution, and what kind of performance are they able to achieve? How many transfers has Globus supported for us? Which sites are we sharing the most data with, and how is that changing over time? How is my site using Globus to move data internally, and what kind of performance do we see for those transfers? What percentage of data transfers at my institution used Globus, and how did the overall data transfer performance compare to the Globus users?
Code reviews are vital for ensuring good code quality. They serve as one of our last lines of defense against bugs and subpar code reaching production.
Yet, they often turn into annoying tasks riddled with frustration, hostility, unclear feedback and lack of standards. How can we improve this crucial process?
In this session we will cover:
- The Art of Effective Code Reviews
- Streamlining the Review Process
- Elevating Reviews with Automated Tools
By the end of this presentation, you'll have the knowledge on how to organize and improve your code review proces
Developing Distributed High-performance Computing Capabilities of an Open Sci...Globus
COVID-19 had an unprecedented impact on scientific collaboration. The pandemic and its broad response from the scientific community has forged new relationships among public health practitioners, mathematical modelers, and scientific computing specialists, while revealing critical gaps in exploiting advanced computing systems to support urgent decision making. Informed by our team’s work in applying high-performance computing in support of public health decision makers during the COVID-19 pandemic, we present how Globus technologies are enabling the development of an open science platform for robust epidemic analysis, with the goal of collaborative, secure, distributed, on-demand, and fast time-to-solution analyses to support public health.
Modern design is crucial in today's digital environment, and this is especially true for SharePoint intranets. The design of these digital hubs is critical to user engagement and productivity enhancement. They are the cornerstone of internal collaboration and interaction within enterprises.
In 2015, I used to write extensions for Joomla, WordPress, phpBB3, etc and I ...Juraj Vysvader
In 2015, I used to write extensions for Joomla, WordPress, phpBB3, etc and I didn't get rich from it but it did have 63K downloads (powered possible tens of thousands of websites).
top nidhi software solution freedownloadvrstrong314
This presentation emphasizes the importance of data security and legal compliance for Nidhi companies in India. It highlights how online Nidhi software solutions, like Vector Nidhi Software, offer advanced features tailored to these needs. Key aspects include encryption, access controls, and audit trails to ensure data security. The software complies with regulatory guidelines from the MCA and RBI and adheres to Nidhi Rules, 2014. With customizable, user-friendly interfaces and real-time features, these Nidhi software solutions enhance efficiency, support growth, and provide exceptional member services. The presentation concludes with contact information for further inquiries.
OpenFOAM solver for Helmholtz equation, helmholtzFoam / helmholtzBubbleFoamtakuyayamamoto1800
In this slide, we show the simulation example and the way to compile this solver.
In this solver, the Helmholtz equation can be solved by helmholtzFoam. Also, the Helmholtz equation with uniformly dispersed bubbles can be simulated by helmholtzBubbleFoam.
OpenFOAM solver for Helmholtz equation, helmholtzFoam / helmholtzBubbleFoam
That conference tap, tap, tap communication
1. Ta p , Ta p , Ta p , i s t h i s t h i n g o n ?
2.
3. Ta p , Ta p , Ta p , i s t h i s t h i n g o n ?
Angela Dugan
Director, Agile Coach
4. 1. Communicating openly and honestly at all times is
HARD
2. Speaking from a place of vulnerability is
RIDICULOUSLY HARD
3. Without 1 and 2 you're going to really struggle to be
an effective and happy member of ANY team
4. The days of working alone at your desk like a hermit
are largely over
Angela@PolarisSolutions.com Twitter: @OakParkGirl URL: http://www.polarissolutions.com
5. “if you don’t have anything nice to say…”
Angela@PolarisSolutions.com Twitter: @OakParkGirl URL: http://www.polarissolutions.com
14. • not admitting when a story is blocked during stand-up and then working
tons of overtime but not logging it
• aversion to experimenting with new technologies or tools for fear of
“bucking status quo” or “wasting time” if it fails
• feedback is anonymous, vague, and effectively useless to avoid awkward
confrontations and conversation
• resisting jumping in when someone else is struggling for fear it will
negatively impact your output
• allowing your team mate/your department/your company to squander time
on bad ideas rather than raising concerns and voicing a potentially
unpopular opinion
Angela@PolarisSolutions.com Twitter: @OakParkGirl URL: http://www.polarissolutions.com
21. i don’t want the other person/people to get mad at me
what if they yell/cry/quit? I don’t know if I will know how to handle
that?
i don’t want other people to think I am a jerk
what if I am wrong? I don’t want to look like an idiot
Angela@PolarisSolutions.com Twitter: @OakParkGirl URL: http://www.polarissolutions.com
23. step into vulnerability
generous assumptions
active listening
“see” the other person
Angela@PolarisSolutions.com Twitter: @OakParkGirl URL: http://www.polarissolutions.com
30. a coworker has spinach in their teeth. do you:
1. Say nothing, you think it will be funny and embarrassing when they
realize it later after everyone else has seen it
2. Say nothing because it’s so embarrassing and you don’t want to make
them feel self conscious
3. Call it out at the meeting table in front of everyone before the meeting
has started
4. Pull them aside as soon as you notice and let them know they have
something in their teeth, and you didn’t want them to walk into the
meeting like that because you assume they’d feel as silly as you have
when it’s happened to you
Angela@PolarisSolutions.com Twitter: @OakParkGirl
32. where do each of these fall in the quadrants we just discussed?
1. Say nothing, you think it will be funny and embarrassing when they realize
it later after everyone else has seen it
2. Say nothing because it’s so embarrassing and you don’t want to make
them feel self conscious
3. Call it out at the meeting table in front of everyone before the meeting has
started
4. Pull them aside as soon as you notice and let them know they have
something in their teeth, and you didn’t want them to walk into the meeting
like that because you assume they’d feel as silly as you have when it’s
happened to you
Angela@PolarisSolutions.com Twitter: @OakParkGirl
34. feedback on the “ummm” problem during a presentation:
1. Manipulative insincerity: say nothing, smile, clap politely, then complain to other
attendees as you leave the room about how bad the “ummms” were
2. Ruinous empathy: say “I loved the part about conflict, I can use that to improve my next
retro. Could use a little polishing, but overall, I wouldn’t change a thing!”
3. Obnoxious aggression: “you said “ummm” 167 times, I was counting, it was distracting”
4. Radical Candor: “I learned a lot during that talk, your story about confronting your boss
on your review really resonated with me. I did notice you said “ummm, a lot. It was
distracting me from the content, and I was wondering if you were nervous or
unprepared. If you worked on kicking that habit, I think the talk would be even more
effective. I can help you practice!”
Angela@PolarisSolutions.com Twitter: @OakParkGirl URL: http://www.polarissolutions.com
35. feedback to a people manager on their performance:
1. Manipulative insincerity: you’re my favorite boss, I love working for you (gripes
about them to coworkers in private)
2. Ruinous empathy: You’ve done some really great things with 1:1s this year that
employees have liked, you should feel great about the job you’re doing!
3. Obnoxious aggression: I don’t really know what you do most days, but we’ve
seen a 15% increase in employee engagement!
4. Radical Candor: I really appreciate that you spend time to get to know your
team. Bob mentioned that in your last 1:1 with him, that you asked about his
daughter’s big soccer tournament. That kind of investment in relationship
building has helped employee engagement increase 15% this year.
Angela@PolarisSolutions.com Twitter: @OakParkGirl URL: http://www.polarissolutions.com
36. Take time and give time
Context and clarity
Practice
“The story I’m telling myself…”
Angela@PolarisSolutions.com Twitter: @OakParkGirl URL: http://www.polarissolutions.com
37. “don’t take it personally…”
Angela@PolarisSolutions.com Twitter: @OakParkGirl URL: http://www.polarissolutions.com
41. 1. learn to recognize signs your body is giving you
2. develop a square squad for support and practice
sessions
3. clear is kind, unclear is unkind
4. it’s personal
5. people, people, people
Angela@PolarisSolutions.com Twitter: @OakParkGirl URL: http://www.polarissolutions.com