Dev up 2017 - how do you measure up
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The document discusses metrics for software development teams. It notes that while measurement can improve performance, metrics may become targets and lose value. Common metrics like velocity and burndown can be gamed and are lagging indicators. Better metrics focus on work in progress, lead time, cycle time and flow. The author advocates measuring many things to understand impacts and causes of change.
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Dev up 2017 - how do you measure up
- 2. Collect the Right Metrics for the Right Reasons Angela Dugan Principal Consultant, Agile Coach Polaris Solutions
- 5. Lines of Code # Bugs Found# Bugs Fixed Velocity Utilization Lead Time Bug Reactivations Cyclomatic Complexity # Features Delivered WIP Planned vs. Actual Budget Overrun Sprint Burndown Actuals vs Estimate Build Quality Code Coverage
- 8. Principal Consultant and ALM Practice Mgr Been in the software industry since 1999 Agile coach, ALM MVP, Professional Scrum master, SAFe program Consultant A *possibly* unhealthy love of Halloween Shameless self promotion Polaris Solutions- http://www.polarissolutions.com/ Twitter: @OakParkGirl, @ChicagoALM Blog - http://www.tfswhisperer.com/
- 15. That which is measured will improve… At a cost
- 16. When a measure becomes a target, it ceases to be a good measure @OakParkGirl Angela@Polarissolutions.com
- 19. So what the !@$#* are we supposed to measure then?!? @OakParkGirl Angela@Polarissolutions.com
- 21. VersionOne - 11th Annual State of Agile Report
- 22. Velocity Burndown WIP Cumulative Flow / Cycle Time @OakParkGirl Angela@Polarissolutions.com
- 24. Velocity is a LAGGING indicator Velocity is not a reliable predictor for future performance Asking for higher velocity may come at a cost! Velocity trends can be valuable, but can also be gamed PROCEED WITH CAUTION @OakParkGirl Angela@Polarissolutions.com
- 25. Is affected by time poorly spent Is affected by dependency on other teams Is effected by team’s skill/confidence at estimating Is affected by too much WIP Is affected by unexpected outages and unplanned work @OakParkGirl Angela@Polarissolutions.com
- 29. Metrics
- 30. Burndown is a LAGGING indicator Burndown is not a reliable predictor for on-time delivery Asking for a faster/steeper/etc. burndown may come at a cost! Burndown trends can be valuable, but can also be gamed PROCEED WITH CAUTION @OakParkGirl Angela@Polarissolutions.com
- 32. Is affected by time poorly spent Is affected by dependencies Is effected by team’s skill/confidence at estimating Is affected by too much WIP Is affected by unexpected outages and unplanned work @OakParkGirl Angela@Polarissolutions.com
- 35. Lower WIP = Lower Lead Times Lower Lead Times = Faster Delivery Faster Delivery = Faster Feedback Faster Feedback = Less Waste @OakParkGirl Angela@Polarissolutions.com
- 36. Is affected by culture that values “being busy” Is affected by dependencies when employeed do not feel empowered to get unblocked Is effected by team’s skill/confidence at saying no Is effected by people’s willingness to pitch in Is affected by unexpected outages and unplanned work @OakParkGirl Angela@Polarissolutions.com
- 40. Done Date - Backlog Date -------------------- Lead Time Done Date - Acceptance Date -------------------- Cycle Time Total Work - Done Work ----------------- WIP
- 41. Is affected by all of the same challenges we see in every other metric! Are you seeing a pattern? @OakParkGirl Angela@Polarissolutions.com
- 42. VersionOne - 11th Annual State of Agile Report
- 46. The features they are committing to deliver The code they are committing Their build/release process The new features they are about to deliver to a customer @OakParkGirl Angela@Polarissolutions.com
- 50. 1. Job Satisfaction a. Score: (1 - 10) b. Biggest contributor to satisfaction? c. Biggest detractor from satisfaction? 2. Compensation Satisfaction a. Score: (1-10) 3. Push/Pull a. What factors could push you away from our team/company? b. What factors could pull you away from out team/company? 4. Career Goals (short and long term) a. What are they? b. Are you making progress toward them? https://medium.com/@mmanela/quarterly-questions-e92cba9b2480
- 53. If you’re not the monitoring the positive/negative impacts of change and digging into cause and effect, what are you REALLY trying to achieve? @OakParkGirl Angela@Polarissolutions.com
- 54. 1. Escape Velocity (via Lean Pub) by Doc Norton 2. The Principles of Product Development Flow by Donald G. Reinertsen 3. Drive: The Suprising Truth About What Motivates Us by Daniel Pink @OakParkGirl Angela@Polarissolutions.com
- 55. Email: Angela@PolarisSolutions.com LinkedIn: https://www.linkedin.com/company/polaris-solutions/ My Blog - http://www.tfswhisperer.com/ Twitter: @TeamPolaris, @OakParkGirl Polaris Solutions website - http://www.polarissolutions.com/ Meetups and Briefings: http://www.polarissolutions.com/events/ @OakParkGirl Angela@Polarissolutions.com