Vista Cheng shared a summary of her blog and social media profiles, including her blog URL and Facebook profile. She then provided the 5W1H framework (Who, What, When, Where, Why, How) and filled in details about her blog posts such as the number of posts, SMS messages received, and Facebook likes. She concluded by sharing 10 tips for brands to effectively post on their Facebook pages, such as not automating updates, showing your human side, posting photos and videos, putting fans in charge, and tracking post performance.