The document discusses several key concepts related to learning: 1. Most professionals avoid double-loop learning, which involves questioning underlying assumptions, and instead focus only on single-loop problem solving. This prevents them from learning when strategies fail. 2. People's espoused theories of how they behave differ from their actual theories-in-use, which are governed by values of control, winning, and rationality to avoid vulnerability. 3. Defensive reasoning and "doom loops" discourage testing private assumptions objectively and encourage avoiding responsibility for failures.

1. Learning Sessions 3

7. Schedules of Reinforcement Fixed-ratio

16. How You Take in Experiences/ Gather Information Learning from specific experiences Logically analyzing ideas Concrete Experience Abstract Conceptualization

17. How You Deal With Experiences Learning by doing Carefully observing before making judgements Active Experimentation Reflective Observation

18. Kolb’s Model of Learning Styles

21. Kolb’s Cycle of Learning

22. Scoring Plot for the LSI

23. Learning Style Types Concrete Experience Abstract Conceptualization Active Experimentation Reflective Observation How you learn How you deal

29. How to Strengthen? Style How to Strengthen Assimilation Practice organizing details and analyzing numerical data Converging Practice setting goals and making decisions Accommodating Practice identifying new opportunities and becoming personally involved with people Diverging Practice collecting data and listening with an open mind

32. Types of Learning Single Loop Learning Double Loop Learning A thermostat that automatically turns on the heat whenever the temperature in a room drop below 68° A thermostat that could ask: “Why am I set at 68°?” and then explores whether or not some other temperature might more economically achieve the goal of heating the room.

33. How Professionals Avoid Learning Good at Single Loop Learning not Double Loop Learning “ Put simply, because many professionals are almost always successful at what they do, they rarely experience failure. So whenever their single-loop strategies go wrong, they become defensive, screen out criticism, and put the “blame” on everyone but themselves. In short, their ability to learn shuts down precisely at the moment they need it most themselves.” p. 83