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Solution Focussed
Approaches to Helping:
Scaling
Nathan Loynes
Scaling Questions
Steve De Shazer (1940 -2005)
Co-founder of the solution focussed
approach with Insoo Kim Berg.
After asking a client “what is better since
last time?” The client said “I’m nearly a 10
now”.
Hence, numbers used to understand
development
Benefits
Easy to use
Focus on change
Focus on clients phenomenological
existence (Like Person Centred)
Broad application
Scaling… ‘Steps’
1. Explain the scale
Alternative scales:
Where are we now?
2. The current position
Like a jigsaw…
3. Establish a platform:
Find out what has
already worked.
Vision
Visualise a higher
position; describe
how things will look.
Success and Strengths
5. Identify earlier
success – what
happened?
Small steps
6. Step forward – Ask
the client what small
steps they could take
Types of Scale
Success scale
Motivational scale
Confidence scale
Independence scale
Conclusion
Being a cognitively flexible practitioner might
mean that at times you have cause to employ
solution focused techniques. This might be
when:
Discussions of the problem are creating
stagnation and or frustration.
The client is in a contemplative stage of
considering the benefits of change.
You are being motivational (interviewing).
You are empowering the client to employ
divergent thinking and offer their own solutions
that are more likely to succeed than practitioner
led solutions.

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