PROBLEM REFRAMING
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Reframing is a problem solving technique that involves viewing difficult situations from a different perspective in order to find positive opportunities. It improves innovation, creativity, and emotional intelligence. Reframing forces creative thinking to find breakthrough solutions by asking what opportunities a problem presents rather than just trying to make the problem go away. It involves viewing problems as chances to implement needed changes. Examples include how IBM's founder and a psychoanalyst positively reframed challenges.
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This document discusses different aspects of creativity and creative thinking. It defines creativity as turning imaginative ideas into reality through two processes: thinking of ideas and then producing or acting on those ideas. It describes divergent thinking as generating many possible solutions in a spontaneous way, while convergent thinking gives a single correct answer. Methods for generating ideas like brainstorming and using random pictures as prompts are explained. The document also outlines the six phases of the ICEDIP model for creative thinking: inspiration, clarification, evaluation, distillation, incubation, and perspiration.
Analytical Thinking And Innovation
This document discusses analytical thinking and innovation. It begins by explaining that analytical thinking helps people sort facts from perceptions and beliefs by breaking things down and examining their components. The document then covers various analytical thinking strategies like first principles analysis, questioning assumptions, and identifying root causes of problems. It also discusses how analytical thinking can help avoid biases. The document notes analytical thinking is important for research, teamwork, and communication. It concludes by linking analytical thinking to design thinking and innovation, noting how analysis can be applied throughout the innovative process.
THINKING SKILLS
Thinking skills refer to the mental processes used to make sense of experiences. Better thinking skills help improve learning and prepare one for life challenges. The document outlines basic steps in thinking like identifying problems and evaluating solutions. It discusses tools like parallel thinking and Edward de Bono's Six Thinking Hats model to optimize thinking skills. The document emphasizes that developing thinking skills is a gradual process requiring practice over years. It identifies six stages of critical thinking development from unreflective to master thinking. The definition of intelligence has evolved with technological advances and our understanding of the learning process.
Initiative
The document discusses initiative in the workplace. It defines initiative as an individual's action that begins a process without direct managerial influence, such as coming up with a new product or service. It states that initiative can improve oneself, one's department, and one's organization. It provides six effective steps to take initiative: 1) find solutions when criticizing, 2) constantly search for new solutions, 3) do more than is required, 4) think as a team member not just an employee, 5) share ideas, and 6) always be prepared. The document also discusses how to improve employee initiative by welcoming suggestions and showing appreciation, and why employees may lack initiative due to fear, frustrations, or past failures.
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Flipkart history and valuation over the years
Flipkart was founded in 2007 by Sachin Bansal and Binny Bansal as an online bookstore in India. It soon expanded into other product categories like electronics, fashion, and became one of the largest e-commerce companies in India. In 2014, Flipkart acquired fashion retailer Myntra to strengthen its apparel portfolio. In 2018, Walmart acquired Flipkart for $16 billion, valuing the company at $21 billion post-money. This was the largest acquisition of an Indian startup at the time.
Flipkart
Flipkart has grown from a small online bookstore started in 2007 to one of India's largest e-commerce companies, acquiring companies like Myntra to become a leader in online fashion sales. In 2018, Flipkart was acquired by Walmart in the largest acquisition of an Indian startup. The $16 billion acquisition valued Flipkart highly due to its market leadership in online retail and ownership of companies like Myntra that helped it control over 70% of the online fashion market in India.
The Toyota Recalls Crisis
This document discusses Toyota Motor Corporation's crisis with vehicle acceleration issues, which led to large recalls hurting the company's reputation for quality. It provides an overview of Toyota's history and operations, analyzes the key issues through SWOT and PESTLE frameworks, presents factual data on the technical problems, and recommends that Toyota admit fault, develop fixes for issues like sticky gas pedals, implement new software and quality control processes, and form a crisis management team to prevent future incidents from damaging the brand. Moving forward, the document states Toyota is working on new safety technologies like its Toyota Safety Sense system to install in vehicles and help regain market position.
Types of negotiation
Negotiation can take two forms - hard-bargaining which is a zero-sum game where one party's gain is the other's loss, as in an internship negotiation, or interest-based bargaining which develops agreements benefiting both parties by understanding their interests, as seen in a Samsung-Apple deal.
Aggregate planning
Aggregate planning involves marketing activities to plan production over 6-18 months in advance. It aims to minimize costs and inventory investment while maximizing customer service and profits. There are three main types of aggregate plans: level plans maintain constant workforce and capacity to meet average demand but can build inventory; chase plans produce only what is needed each period to minimize inventory but involve constantly changing capacity; and hybrid plans combine options like a level workforce with overtime to balance these tradeoffs.
Leading Organisational Ethics and Culture
This document discusses business ethics and work culture. It defines ethics as concepts of right, proper, and just behavior. Business ethics involves studying complex organizational practices and behaviors that raise ethical issues. Maintaining strong ethics cultivates teamwork, supports employee growth, and helps avoid criminal acts and manage values. Work culture should remember the organizational mission, recruit employees wisely, and value all people. Culture is learned social behavior shared by a group. Examples provided demonstrate emphasizing ethics, work-life balance, and creating a homelike work culture.
International business - FDI
This document summarizes foreign direct investment (FDI). It defines FDI as investment by a company in another country through ownership or control of foreign assets. There are three main methods of FDI: mergers and acquisitions, joint ventures, and greenfield investments. The two types of FDI are horizontal, involving similar businesses across countries, and vertical, involving different stages of production across countries. India allows FDI through an automatic route or government route in sectors like agriculture, telecom, banking and manufacturing. The sectors attracting the highest FDI in India are services, construction, telecom, automobiles and pharmaceuticals. Benefits of FDI for host countries include technology, capital, management skills and employment,
INDIAN STARTUP - ZOMATO & PAYTM
Paytm is India's largest e-commerce company founded in 2010 by Vijay Shekhar Sharma, reaching over 200 million users through its easy interface and support during India's demonetization. Zomato is an online restaurant discovery and food ordering platform founded in 2010 by Deepinder Goyal and Pankaj Chaddah, spreading to 23 countries with over 14 lakh listed restaurants and 2 crore monthly visitors. Both companies face challenges around hiring talent, spam control, and maintaining their competitive positions, which they address through innovations like Paytm Bank and Mall and Zomato's use of food bloggers for reviews.
Scenario planning
Scenario planning involves envisioning potential future scenarios in order to develop strategies that are robust across different futures. The key steps are: 1) defining the problem and stakeholders, 2) gathering information, 3) identifying driving forces like political, economic and technological trends, 4) selecting critical uncertainties, 5) creating scenarios based on how those uncertainties may play out, 6) composing narrative stories for each scenario, 7) applying the scenarios to answer the original problem, 8) monitoring indicators to see which scenario may be emerging, and 9) updating scenarios and strategies over time based on new information. The goal is not to predict the future but to explore different possibilities in order to develop strategies that will work across multiple scenarios.
kellogg's
This document provides a case study of Kellogg's efforts to revitalize its Nutri-Grain cereal brand, which was facing declining sales. Kellogg's implemented a market-oriented approach that included rebranding Nutri-Grain, redefining its marketing strategy to address changing consumer perceptions, reinvesting in top-selling products, discontinuing underperforming products, redesigning packaging, and focusing on the marketing mix. As a result, Nutri-Grain's sales transitioned from decline to sustained growth. The document also discusses Kellogg's overall strategies for maintaining market leadership over decades through brand strength, product quality, social responsibility, and developing extension strategies to adapt to shifting trends and
Innovation ,creativity and invention
Innovation ,creativity and invention - product innovation,Process Innovation, Business model innovation
Impact and Importance of Innovation and Creativity
The document discusses creativity, innovation, and how to promote them in the workplace. It defines creativity as conception of new ideas, products, or art through expression or problem-solving. Innovation is improving established processes by developing new ideas into something useful. The document advocates for an easygoing workplace culture that hires passionate people from diverse backgrounds and encourages exploration through "sprints" of focused work and adequate time off. It emphasizes adapting to market feedback and fulfilling customer needs with new concepts.
Revive best buses mumbai
The document discusses using 6 Thinking Hats and scenario planning to address problems with the BEST bus system in rapid mass transit. It outlines the 6 Thinking Hats approach to analyze issues from different perspectives such as facts, emotions, creativity, optimism, negativity, and the big picture. It then lists common problems with BEST buses like low frequency, delays, not stopping at bus stops, driver misbehavior, sudden fare hikes, and more. For each issue it identifies the corresponding thinking hat to apply. It concludes by suggesting scenario planning could help address the specific problem of low connectivity to outskirts by restructuring routes, reusing abandoned buses, and training drivers and conductors.
Banking and insurance
The Indian banking system consists of 27 public sector banks, 26 private sector banks, and numerous other financial institutions. Public sector banks control over 70% of banking system assets. The insurance industry has 57 companies, with 24 in life insurance and 33 in non-life insurance. Life Insurance Corporation is the sole public sector life insurer. Bank deposits grew at an annual rate of 12% from 2006-2017. The number of people covered by health insurance increased to 36 crore people in 2015-2016, and life insurance premiums grew by 9% in 2016-2017.
Women entrepreurship
The document discusses women entrepreneurship globally and in India. It notes that while women were traditionally confined to domestic work, they now work in many sectors as entrepreneurs. However, women entrepreneurs still face numerous barriers including lack of access to finance, as financial institutions often perceive women as riskier clients. Improving data collection on women-owned businesses is important to understand the challenges women face and how to better support their entrepreneurial activities. The World Bank's new Women Entrepreneur Finance Initiative aims to provide over $800 million in financing to support women-owned small and medium enterprises.
Art of persuasion
This document discusses the art of persuasion. It begins by defining persuasion as affecting how people think, act, and feel through skills, experience, knowledge, and abilities. Persuasion helps create trust, close sales, earn income, get buy-in, accelerate business success, and win negotiations. There are two main types of persuasion: formal persuasion used in proposals and presentations, and informal persuasion used everyday in interactions. Great persuaders possess traits like strong communication, hard work, honesty, and being a good listener. The document outlines common ways persuasion is used, such as by parents guiding children or doctors counseling patients. It also discusses obstacles to persuasion like prejudging others and having unrealistic views of one
Dmart
D-Mart is a chain of 136 hypermarkets and supermarkets across India founded by RK Damani in 2000. It has the highest sales per store of any grocery chain in India at Rs. 53 crore on average and an overall sales turnover of Rs. 11,500 crores as of 2017, making it the largest branded retail chain in the country. D-Mart had a very successful IPO in 2017, raising Rs. 1,870 crores and seeing its stock price rise over 100% on listing day to make its founder one of the richest people in India. It employs a low-cost model through owned properties, efficient cost control, and favorable supplier terms.
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Introduction to the Panel on: Pathways and Challenges: AI-Driven Technology in Agri-Food, AI4Food, University of Guelph
“Enhancing Adoption of AI in Agri-food: a Path Forward”, 18 June 2024
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Adani Group Requests For Additional Land For Its Dharavi Redevelopment Projec...
It will bring about growth and development not only in Maharashtra but also in our country as a whole, which will experience prosperity. The project will also give the Adani Group an opportunity to rise above the controversies that have been ongoing since the Adani CBI Investigation.
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Enhancing Adoption of AI in Agri-food: Introduction
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Adani Group Requests For Additional Land For Its Dharavi Redevelopment Projec...
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PROBLEM REFRAMING
- 2. What is Reframing? • Reframing is a critical tool for promoting innovation and creativity in the workplace and it is very effective for problem solving. • Senior leaders and operational managers who use this tool also improve their own emotional intelligence as they “smartly” manage their own emotions and the emotions of others to effect meaningful change.
- 3. Reframing • Taking what appears to be a difficult situation and finding something positive to make out of it. • You put another frame (perspective) on the situation you face. • You look for other ways to view your situation.
- 4. Impact of Reframing • The power of reframing is that it forces you to harness your creative and innovative thinking to achieve breakthrough solutions. It is original, out-of-the-box thinking! • When you use positive reframing, you view problems differently. Instead of first exploring how to get the problem to go away, you first ask yourself, What is the opportunity here? • Breakthrough thinking begins when you view problems as opportunities. • Problems are often your chance to make needed changes whether they occur in your life or in the workplace.
- 5. Two Examples of Reframing • The first is about Tom Watson, the founder of IBM. • The second example of reframing is about the psychoanalyst, Milton Erickson.
- 6. Common organizational thinking • Budget cuts • Attrition • Motivation • Attitudes
- 7. THANK YOU