Steve King, a product manager at Atlassian, discusses the importance of simplifying workflows and tools for administrators managing multiple teams. The document outlines various administrator roles in Atlassian products and emphasizes the need for easier project administration and zero downtime upgrades. It also highlights the challenges faced by teams in managing their own projects and the focus on improving the upgrade experience and cross-product administration.

1. STEVE KING • PRODUCT MANAGER • ATLASSIAN • @STEVEATHON
What's new for Atlassian
Administrators

2. • Big cool statistic
• 2,56
9
• Add-Ons in Marketplace

8. 88
"I would not give a fig for the simplicity this side of complexity, but I would give my life
for the simplicity on the other side of complexity.” .-- Oliver Wendell Holmes

9. • Big cool statistic
• 2,56
9
• Add-Ons in Marketplace
I’m here to help

10. Meet Rick
Development Manager, wearing
many hats and managing multiple
teams. Wants to simplify workflows
and tools.

11. Atlassian for the team
Development Manager, wearing
many hats and managing multiple
teams. Wants to simplify workflows
and tools.

12. Atlassian for the teams

13. Atlassian for the organization

14. Rick has help.
Our research has shown us that
Rick isn’t alone anymore and we
have more administrators that are
helping.

15. Atlassian Stack
Administrator
Application
Administrator
Project
Administrator
System
Administrator
Rick, looking after
multiple teams that
are focussed on
delivering projects.
Helen, managing
instances of
applications as the
product owner.
Steve, keeping things
running and running
upgrades and data
center deployments.
Eric, operations team,
responsible for
multiple products and
deployments.
Administrators on Atlassian products

16. Atlassian Stack
Administrator
Application
Administrator
Project
Administrator
System
Administrator
Rick, looking after
multiple teams that
are focussed on
delivering projects.
Helen, managing
instances of
applications as the
product owner.
Steve, keeping things
running and running
upgrades and data
center deployments.
Eric, operations team,
responsible for
multiple products and
deployments.
Project Administrator

17. Atlassian Stack
Administrator
Application
Administrator
Project
Administrator
System
Administrator
Rick, looking after
multiple teams that
are focussed on
delivering projects.
Helen, managing
instances of
applications as the
product owner.
Steve, keeping things
running and running
upgrades and data
center deployments.
Eric, operations team,
responsible for
multiple products and
deployments.
Application Administrator

18. Atlassian Stack
Administrator
Application
Administrator
Project
Administrator
System
Administrator
Rick, looking after
multiple teams that
are focussed on
delivering projects.
Helen, managing
instances of
applications as the
product owner.
Steve, keeping things
running and running
upgrades and data
center deployments.
Eric, operations team,
responsible for
multiple products and
deployments.
System Administrator

19. Atlassian Stack
Administrator
Application
Administrator
Project
Administrator
System
Administrator
Rick, looking after
multiple teams that
are focussed on
delivering projects.
Helen, managing
instances of
applications as the
product owner.
Steve, keeping things
running and running
upgrades and data
center deployments.
Eric, operations team,
responsible for
multiple products and
deployments.
Atlassian Stack Administrator

20. Atlassian Stack
Administrator
Application
Administrator
Project
Administrator
System
Administrator
Rick, looking after
multiple teams that
are focussed on
delivering projects.
Helen, managing
instances of
applications as the
product owner.
Steve, keeping things
running and running
upgrades and data
center deployments.
Eric, operations team,
responsible for
multiple products and
deployments.
Administrators on Atlassian products

21. The #1 Agile development solution for tracking,
managing & reporting on software projects

22. making project
administration
EASIER

23. Versions configuration
Create and update
Versions in one place

24. Components configuration
Create and update
Components in one place

25. making teams more
agile

26. Manage sprint permissions

29. project level
administration

30. Managing workflows is very important in true
agile environments. Right now we have to go
through a lot of trouble dealing with admins to
get it working right, which takes weeks instead
of minutes. If we want to try something new or
different it is a big headache.
JOHN, COMMENT UNDER JRA-3156
“
”

37. In a perfect world the teams could manage their
own projects in a bubble and could do their own
simple stuff: screens, notifications, workflows.
RAJEEV, SYSTEMS ADMINISTRATOR
“
”

38. What do you think?

39. reducing downtime

40. Zero downtime upgrades for JIRA Data Center

41. 41
Zero downtime upgrades process

42. 42
Load balancer

43. 43
Data Center node

44. 44
Database

45. 45

47. The simplest place to create, organize
and discuss work with your team

48. Copy page trees

49. Delete page trees

50. Macro usage
statistics

51. Macro usage
statistics
Complete list of add-ons in use

52. Macro usage
statistics
Quick summaries of total usage

53. Real-time team messaging, video and
audio communications

54. Delegated admin
permissions

55. Just text by itself,
for impact.

56. HipChat goes Data
Center

60. Bitbucket

61. Repository level
administration

62. Branch Permissions

63. Merge strategies

64. Git Large File Storage

65. Serving users in
different geographies

66. Smart Mirror
Synchronization
Git Pull
Primary
(Bitbucket Data Center)
Sydney Team
Web UI and Git Push
Git Pull
Austin Team

67. Smart Mirroring

68. Zero downtime
backup

69. Zero downtime backup

70. Bitbucket Data Center
Disaster Recovery

71. Active cluster

72. Standby cluster

74. Two quick things…

76. Easy to setup

77. better upgrades

78. JIRA safer startup

79. 79
Support tools plugin

80. +
Improving the upgrade experience

81. Improved Upgrade Documentation
Screenshots (conceptual diagram?) showing how we
are reorganizing/re-writing our upgrade documentation
to make upgrades more successful

82. cross product
administration
experiments

83. Steve, upgrading and managing apps without
downtime, helping with compliance.
Rick, managing his teams, workflow, more
independence and control.
Helen, giving more autonomy to the teams,
better tools for troubleshoot and empower.

84. We could use your help

85. Thank you!
STEVE KING • PRODUCT MANAGER • ATLASSIAN • @STEVEATHON