LOUIS LEPPER • SOFTWARE DEVELOPER • ATLASSIAN • @LOUISLEPPER
Automate your business
with Atlassian
Why Cloud
wins
The Atlassian
Ecosystem
Opportunity
The Cloud
Ecosystem
Opportunity
Agenda
Product
Add-on
Single
Product
API
API
API
effort spent in development
*
sum of product capabilities
=
your add-on’s potential
Product
Add-on
Multiple
products
Building on the Shoulders of Giants: the
Story of Bitbucket Pipelines
JAMES BRYANT, ATLASSIAN
Signs by Charlie
Customer
emails a
design
Worker
downloads
design
Worker looks
for free printer
Worker sends design to printer
And wait…
Printer finishes
printing
The search for
customer
details begins
Print out the
address label
Atlassian
341 George Street
Sydney
Tag by Javi Ayala
Package and
attach label
Envelope by Ana María Lora Macias
Package sent
Envelope by Mikhail Listopadov
@here. New posters at printer 5 - Label at printer C
Type Chapter title here
Worker sends design to printer
Waiting…
Atlassian
341 George Street
Sydney
Type Chapter title here
ITEM 2
ITEM 1
ITEM 3
ITEM 4
Agenda
Streamlined Process
Removed frustrations
Saved time and money
Provides built in audit
logging + records
Why Cloud Wins
But what about…
— The cost and effort of running a service.
— Less support for fine grained modification of product
Atlassian Connect
Express
Atlassian Connect
Spring boot
bitbucket.org/atlassian/atlassian-connect-express bitbucket.org/atlassian/atlassian-connect-spring-boot
Serverless technologies make it easy to
build Connect add-ons without maintaining
servers yourself.
KLAUS IHILBERG, ATLASSIAN
“
”
Saving Money by Optimising Your Cloud Add
On Infrastructure.
KLAUS IHILBERG, ATLASSIAN
— The cost and effort of running a service.
— Less support for fine grained modification of product
Stability
Security
Easy Code Deployment
Choice of any language
and platform
Software by Charlie
404
Service not found
Detecting outages
In product error detection
and reporting
Reports from customer
support
Atlassian add-on
Text on white
next to a half
screen image
Text on white
next to a half
screen image
Example tweet:

Hey Software by Charlie, your product is
down
* 20
A Disgruntled User
@unhappycustomer1428
@SoftwareByCharlie I can’t access my instance, is
something wrong?
Public twitter API
Software by Charlie
Twitter Mentions
Good tweets Outage tweets
………………….. ……….……….…
…………………..
…………………..
…………………..
……….……….…
……….……….…
Screen shot of Status page showing
investigating incident
Twilio
Twilio
Twilio
Twilio
Screenshot of Statuspage - incident
resolved
Software by Charlie
gained:
How
Section title 1
ticks designed by Freepik
Reset password request
Reset the password Verify user’s identity Give user password
Reset the password Verify user’s identity Give user password
Internal System
Reset the password Verify user’s identity Give user password
Internal System Manual Task
Reset the password Verify user’s identity Give user password
Internal System Jira Service DeskManual Task
Reset password request
Reset password request
Making and sending out press releases
Gather noteworthy changes Write press release Send press release out
Gather noteworthy changes Write press release Send press release out
JIRA
Gather noteworthy changes Write press release Send press release out
JIRA Self made
Gather noteworthy changes Write press release Send press release out
JIRA Self made Self made
Making and sending out press releases
Making and sending out press releases
Receive, print, and send
a customer’s design
Signs by Charlie
Receive design Print design Print Customer
Address
Package and send
Receive design
JIRA Service Desk
Print design
Printer API
Print Customer
Address
Printer API
Package and send
Manual Task
JIRA Service Desk
Manual Task
Printer API
Printer API
Receive, print, and send
a customer’s design
Signs by Charlie
Creating
specification pages
from Jira tickets
Willy Wonka’s Chocolate Factory
On software release:
Transitioning Jira Tickets and
publishing new documentation.
See Atlassian Hackathon add-on on the marketplace.
Why Cloud
wins
The Atlassian
Ecosystem
Opportunity
The Cloud
Ecosystem
Opportunity
Thank you!
LOUIS LEPPER • SOFTWARE DEVELOPER • ATLASSIAN • @LOUISLEPPER

Automate Your Business with Atlassian