Product without vision is dead. A lot has been said about the importance of vision setting, but not much has been shared about how to actually do it. Atlassian has been through several vision setting projects for individual products as well as for the whole company. Throughout these experiences, we've learned a lot about how to practically do this. This talk will share a highlights reel containing the top tips you can take back to your product teams and use for your next vision setting project.
How to Build a Product Vision by Spotify Product ManagerProduct School
In this episode, Matt Williams talks about building a product vision and getting stakeholder buy in. He also covers 'managing up' and how to navigate within your organization, whilst fostering an understanding of vision and user empathy with engineers.
STATIK | System Thinking Approach to Implementing Kanban / Abordagem do Pens...Mayra de Souza
Material para guiar a estrutura e implementação de Kanban, elaborado de forma colaborativa entre as pessoas agilistas Mayra Souza, Maurício Messias e William Campesatto
Microsoft Viva Connections
A curated, company-branded experience that brings together relevant news, conversations, and resources in the apps and devices you use every day. Viva Connections is included in all Microsoft 365 plans with SharePoint Online.
Create connection
Encourage meaningful connections across the organization in a hybrid workplace.
Drive alignment
Rally the entire organization around your vision, mission, and strategic priorities.
Empower contribution
Foster a culture of inclusion by empowering every employee to contribute ideas and share feedback.
Built on Microsoft 365
Deploy and manage Viva Connections through your existing infrastructure.
How to Build a Product Vision by Spotify Product ManagerProduct School
In this episode, Matt Williams talks about building a product vision and getting stakeholder buy in. He also covers 'managing up' and how to navigate within your organization, whilst fostering an understanding of vision and user empathy with engineers.
STATIK | System Thinking Approach to Implementing Kanban / Abordagem do Pens...Mayra de Souza
Material para guiar a estrutura e implementação de Kanban, elaborado de forma colaborativa entre as pessoas agilistas Mayra Souza, Maurício Messias e William Campesatto
Microsoft Viva Connections
A curated, company-branded experience that brings together relevant news, conversations, and resources in the apps and devices you use every day. Viva Connections is included in all Microsoft 365 plans with SharePoint Online.
Create connection
Encourage meaningful connections across the organization in a hybrid workplace.
Drive alignment
Rally the entire organization around your vision, mission, and strategic priorities.
Empower contribution
Foster a culture of inclusion by empowering every employee to contribute ideas and share feedback.
Built on Microsoft 365
Deploy and manage Viva Connections through your existing infrastructure.
Palestra ministrada em Paracambi (07/12/2017) no Vale iTech.
Local: No IFRJ e FAETEC – Paracambi, RJ. R. Sebastião de Lacerda, s/n - Centro, Paracambi / RJ.
Sobre o evento Vale iTech: O Vale Itech é uma programação de eventos desenvolvida pelo Condado tecnológico |Cidades sustentáveis - ConTec.O objetivo do Vale Itech é fortalecer os ambientes de inovação, proporcionar o desenvolvimento da indústria de TI fluminense, crescimento da empregabilidade e da melhora do conhecimento de TI regional.
Iniciativas realizadas no ZAP POA 2017/ 2018Mayra de Souza
Iniciativas realizadas em conjunto entre Mayra Souza no papel de Agile Coach junto com os Times de Engenharia e Produtos no #ZAP POA em 2017 até inicio de 2018.
Introduction to Microsoft Viva and the Employee Experience Platform with Joel...Joel Oleson
Microsoft announced Viva in February 2021, it is a movement toward employee experience that brings together communications, knowledge, learning, resources, and insights. Powered by Microsoft 365 and experienced primarily through Microsoft Teams. Viva fosters a culture where people and teams are empowered to be their best from anywhere. Viva itself has four main components: – Viva Connections – as the enabler for plugging your SharePoint Intranet into Teams formerly known as Teams Home Site App. – Viva Topics – one of the products from the Project Cortex initiative. It is focused on connecting knowledge and experts. – Viva Insights – delivers focus on employee engagement with consideration for health and wellbeing. – Viva Learning is an aggregation of your skilling across the enterprise with LMS platform integration and just-in-time delivery in the your Teams. We’ll dive into each of these tools and help you better understand availability, licensing, and enterprise positioning and roadmap. Audience: Marketing, Communications, HR IT, IT Managers, Directors, Microsoft 365 Admins, and Teams Administrators Level: 100 & 200 : Introduction and Assumes Basic Microsoft Teams Experience
Building Better Tech: The Product Manager's Role in Infrastructure & Platform...Product School
Engineering platform and infrastructure teams can benefit immensely from having dedicated product managers on board to drive outcomes and ultimately help those teams deliver on the most impactful initiatives while spending less time on interruptions and distractions. In this session, you will learn what makes engineering platform product managers different from feature team product managers (spoiler alert: it's basically the same, start with the customer and work backwards from there, but different in that we kick things up a few notches), how product managers can add value, build trust, and get established on strong engineering teams, and finally, how to love life as a product manager on these teams!
(Atualizado) Aula 05 comunicação, empatia e espelhamentoCarlos Sousa
Você já esteve na companhia de uma pessoa e a conversa flui de uma maneira tão boa que você nem viu o tempo passar? A PNL vai te mostrar os segredos para criar essa atmosfera de confiança mútua.
Have you been with someone in a conversation, and this conversation flows so well that you cannot see the time passing? The NLP is going to show you the secrets to create this mutual confidence atmosphere.
Est-ce que vous avez été déjà parlent avec une personne et cette conversation s'écoule si bien que vous ne voyez pas le temps passer? La PNL vous montrera les secrets pour créer cette atmosphère de confiance mutuelle.
This presentation is an introduction to the fields of User Experience and User Interface design that I created for a Google Hangout talk for Saigon CoWorkshop.
7 práticas úteis para se manter super focado Agendor
Quer ser um profissional altamente focado em suas tarefas? Aqui estão 7 dicas práticas de como fazer isso
Se manter focado em uma tarefa que é prioridade é vital para o seu sucesso. Mas ele não vem facilmente quando você está sobrecarregado com distrações diárias, uma longa lista de coisas a fazer e vários projetos que exigem sua atenção.
Sim, se manter focado não é tão fácil quanto parece. Na verdade, é difícil até demais.
Por outro lado, nosso resultado vem da atenção que conseguimos dar às nossas tarefas e, principalmente na capacidade de manter o foco sempre que precisamos.
Dito isso, obviamente todo mundo quer ser mais focado, não é mesmo? Então, aqui vão 7 estratégias para se manter super focado.
Guia Definitivo dos Gatilhos Mentais | CopyTurboCopyTurbo
Baixe agora o guia completo de Gatilhos Mentais, desenvolvido pelo CopyTurbo, para você ser mais persuasivo!
Crie sua conta grátis: https://copyturbo.com.br/trial/?src=ss
Tips for Building a Compelling Product Vision by Amazon Sr PMProduct School
- The key elements of a compelling product vision, what’s important and what’s not
- How to come up with a compelling product vision without relying on luck or magic
- How to use a product vision as a mechanism to guide your team
For use and adaptation in Empathy Mapping exercise. For more on the method and its variations, see businessmodelgeneration.com; http://www.gogamestorm.com/wiki/index.php?title=Empathy_Map and www.xplane.com
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License.
User Research to Validate Product Ideas WorkshopProduct School
Learn how to leverage User Research techniques to validate customer demand for new products and features before writing a line of code.
See best UX best practices, different user testing experiences (Moderated & Unmoderated) and how to analyze user flows.
Perguntas e Respostas - Pesquisa de Clima e Engajamento DGBcomunicacaodgb
Caro funcionário,
A Pesquisa de Clima e Engajamento é um dos principais canais para ouvir você. Um momento em que pode compartilhar como enxerga o seu ambiente de trabalho. Para isso, criamos um questionário com algumas perguntas relacionadas a diversos aspectos do ambiente de trabalho, como liderança, remuneração, comunicação, treinamento, benefícios, entre outros.
Sua participação é de grande importância para que o resultado final traga informações relevantes para a empresa.
A pesquisa é totalmente confidencial. Fique tranquilo para responder o que realmente pensa sobre todos os aspectos abordados no questionário. Sua opinião é importante para nós.
Participe de 3 a 19 de novembro!
Machine Learning is all the craze in the tech industry. But guess what: algorithms on their own don't deliver value to customers. So how do you go from algorithms to delighting customers?
Learn how Atlassian has been building and experimenting with machine learning to build smarter experiences in our products and supporting systems.
Products covered:
JIRA Service Desk, Confluence, JIRA Core, HipChat
How Atlassian's User Research Went Agile (and So Can Yours)Atlassian
In late 2015, we set up Atlassian Atlab: a low-budget customer research space that tightly integrates into the Agile sprint process. What began as an experiment quickly became an indispensable part of our company’s design process. Atlab is now international, run in all of our offices, gathering input from about 200 customers every month.
In this talk, we will teach you why agile research is a crucial part of building great customer experiences, how to create stakeholder buy-in for your efforts, best practices for conducting research, and what to do with your findings. We will also teach you how to set up your very own Atlab. Warning: it’s very cheap, and easier than you may expect!
Products covered:
JIRA Software, JIRA Core, JIRA Service Desk, Confluence, HipChat, Bitbucket, Bamboo, Fisheye / Crucible, Portfolio for JIRA
Palestra ministrada em Paracambi (07/12/2017) no Vale iTech.
Local: No IFRJ e FAETEC – Paracambi, RJ. R. Sebastião de Lacerda, s/n - Centro, Paracambi / RJ.
Sobre o evento Vale iTech: O Vale Itech é uma programação de eventos desenvolvida pelo Condado tecnológico |Cidades sustentáveis - ConTec.O objetivo do Vale Itech é fortalecer os ambientes de inovação, proporcionar o desenvolvimento da indústria de TI fluminense, crescimento da empregabilidade e da melhora do conhecimento de TI regional.
Iniciativas realizadas no ZAP POA 2017/ 2018Mayra de Souza
Iniciativas realizadas em conjunto entre Mayra Souza no papel de Agile Coach junto com os Times de Engenharia e Produtos no #ZAP POA em 2017 até inicio de 2018.
Introduction to Microsoft Viva and the Employee Experience Platform with Joel...Joel Oleson
Microsoft announced Viva in February 2021, it is a movement toward employee experience that brings together communications, knowledge, learning, resources, and insights. Powered by Microsoft 365 and experienced primarily through Microsoft Teams. Viva fosters a culture where people and teams are empowered to be their best from anywhere. Viva itself has four main components: – Viva Connections – as the enabler for plugging your SharePoint Intranet into Teams formerly known as Teams Home Site App. – Viva Topics – one of the products from the Project Cortex initiative. It is focused on connecting knowledge and experts. – Viva Insights – delivers focus on employee engagement with consideration for health and wellbeing. – Viva Learning is an aggregation of your skilling across the enterprise with LMS platform integration and just-in-time delivery in the your Teams. We’ll dive into each of these tools and help you better understand availability, licensing, and enterprise positioning and roadmap. Audience: Marketing, Communications, HR IT, IT Managers, Directors, Microsoft 365 Admins, and Teams Administrators Level: 100 & 200 : Introduction and Assumes Basic Microsoft Teams Experience
Building Better Tech: The Product Manager's Role in Infrastructure & Platform...Product School
Engineering platform and infrastructure teams can benefit immensely from having dedicated product managers on board to drive outcomes and ultimately help those teams deliver on the most impactful initiatives while spending less time on interruptions and distractions. In this session, you will learn what makes engineering platform product managers different from feature team product managers (spoiler alert: it's basically the same, start with the customer and work backwards from there, but different in that we kick things up a few notches), how product managers can add value, build trust, and get established on strong engineering teams, and finally, how to love life as a product manager on these teams!
(Atualizado) Aula 05 comunicação, empatia e espelhamentoCarlos Sousa
Você já esteve na companhia de uma pessoa e a conversa flui de uma maneira tão boa que você nem viu o tempo passar? A PNL vai te mostrar os segredos para criar essa atmosfera de confiança mútua.
Have you been with someone in a conversation, and this conversation flows so well that you cannot see the time passing? The NLP is going to show you the secrets to create this mutual confidence atmosphere.
Est-ce que vous avez été déjà parlent avec une personne et cette conversation s'écoule si bien que vous ne voyez pas le temps passer? La PNL vous montrera les secrets pour créer cette atmosphère de confiance mutuelle.
This presentation is an introduction to the fields of User Experience and User Interface design that I created for a Google Hangout talk for Saigon CoWorkshop.
7 práticas úteis para se manter super focado Agendor
Quer ser um profissional altamente focado em suas tarefas? Aqui estão 7 dicas práticas de como fazer isso
Se manter focado em uma tarefa que é prioridade é vital para o seu sucesso. Mas ele não vem facilmente quando você está sobrecarregado com distrações diárias, uma longa lista de coisas a fazer e vários projetos que exigem sua atenção.
Sim, se manter focado não é tão fácil quanto parece. Na verdade, é difícil até demais.
Por outro lado, nosso resultado vem da atenção que conseguimos dar às nossas tarefas e, principalmente na capacidade de manter o foco sempre que precisamos.
Dito isso, obviamente todo mundo quer ser mais focado, não é mesmo? Então, aqui vão 7 estratégias para se manter super focado.
Guia Definitivo dos Gatilhos Mentais | CopyTurboCopyTurbo
Baixe agora o guia completo de Gatilhos Mentais, desenvolvido pelo CopyTurbo, para você ser mais persuasivo!
Crie sua conta grátis: https://copyturbo.com.br/trial/?src=ss
Tips for Building a Compelling Product Vision by Amazon Sr PMProduct School
- The key elements of a compelling product vision, what’s important and what’s not
- How to come up with a compelling product vision without relying on luck or magic
- How to use a product vision as a mechanism to guide your team
For use and adaptation in Empathy Mapping exercise. For more on the method and its variations, see businessmodelgeneration.com; http://www.gogamestorm.com/wiki/index.php?title=Empathy_Map and www.xplane.com
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License.
User Research to Validate Product Ideas WorkshopProduct School
Learn how to leverage User Research techniques to validate customer demand for new products and features before writing a line of code.
See best UX best practices, different user testing experiences (Moderated & Unmoderated) and how to analyze user flows.
Perguntas e Respostas - Pesquisa de Clima e Engajamento DGBcomunicacaodgb
Caro funcionário,
A Pesquisa de Clima e Engajamento é um dos principais canais para ouvir você. Um momento em que pode compartilhar como enxerga o seu ambiente de trabalho. Para isso, criamos um questionário com algumas perguntas relacionadas a diversos aspectos do ambiente de trabalho, como liderança, remuneração, comunicação, treinamento, benefícios, entre outros.
Sua participação é de grande importância para que o resultado final traga informações relevantes para a empresa.
A pesquisa é totalmente confidencial. Fique tranquilo para responder o que realmente pensa sobre todos os aspectos abordados no questionário. Sua opinião é importante para nós.
Participe de 3 a 19 de novembro!
Machine Learning is all the craze in the tech industry. But guess what: algorithms on their own don't deliver value to customers. So how do you go from algorithms to delighting customers?
Learn how Atlassian has been building and experimenting with machine learning to build smarter experiences in our products and supporting systems.
Products covered:
JIRA Service Desk, Confluence, JIRA Core, HipChat
How Atlassian's User Research Went Agile (and So Can Yours)Atlassian
In late 2015, we set up Atlassian Atlab: a low-budget customer research space that tightly integrates into the Agile sprint process. What began as an experiment quickly became an indispensable part of our company’s design process. Atlab is now international, run in all of our offices, gathering input from about 200 customers every month.
In this talk, we will teach you why agile research is a crucial part of building great customer experiences, how to create stakeholder buy-in for your efforts, best practices for conducting research, and what to do with your findings. We will also teach you how to set up your very own Atlab. Warning: it’s very cheap, and easier than you may expect!
Products covered:
JIRA Software, JIRA Core, JIRA Service Desk, Confluence, HipChat, Bitbucket, Bamboo, Fisheye / Crucible, Portfolio for JIRA
Perhaps the most under-utilized assets in most companies are the ideas in employees’ heads. For that reason, this session aims to help attendees learn three key things:
How to tap into employees' passions to drive growth
A useful model for assessing whether your innovation programs are effective
How to use our “recipe book” to build a cohesive innovation program that drives growth
This session is meant to cover the case for employee-driven innovation – including success stories and data points. We'll also provide access to the tools, playbooks, and templates that can accelerate innovation programs in your company.
Building on the Shoulders of Giants: the Story of Bitbucket PipelinesAtlassian
When the Atlassian Dev Tools team looked to innovate on continuous integration and delivery, we explored many ways to bring the build and deployment pipeline closer to developers and Bitbucket. This led us to think outside the existing product boundaries of Bamboo and build on top of the Bitbucket Connect platform.
James Bryant, a senior designer on the Software Team, will take you through how his team decided to build on top of a platform instead of building out new products. It involves defining a vision, guiding a team with an experience, and testing with customers early and often to build the new Bitbucket Pipelines feature.
You’ll come away from this session with a framework for adopting an experience-driven strategy, and tips to help give your agile teams a vision to build on top of a platform.
Products covered:
Bitbucket, Bamboo
How We Re-imagined and Simplified Confluence Bit by BitAtlassian
Though we called it The Confluence Simplify project, our complete overhaul of the navigation experience in Confluence was anything but simple. With a goal to make the product more accessible, understandable, and useful to every user and every team, we were challenged to do this radical project in an incremental way.
Knowing that large visual changes to products can fail spectacularly, we've done everything we can to validate what we're building, ship fast, and ship often. Come hear how we implemented this change, what we learned while attempting this project, and how you can apply these learnings to your nice big audacious project!
Products covered:
Confluence
How to Build What Customers Want: the Story of Atlassian's Growth TeamAtlassian
Move fast and learn quickly (but let's not break things!). That is the mission of Atlassian's Product Growth team. Using a continuous program of experimentation and measurement, they are able quickly find out which ideas resonate with customers and which ideas don't. Graeme Smith (Development Manager – Product Growth) will share how Atlassian has successfully built its Product Growth team. Come and hear about some of the mistakes we have made along the way and how the culture has now shifted towards continual optimisation and more informed decision making when building product. At the end of the session, you’ll be armed with practical techniques that you can apply to your own organisation to start your own Product Growth team and get it firing on all cylinders.
Products covered:
JIRA Software, HipChat, Confluence
The process of defining a roadmap is arguably one of the most difficult but important things a product manager has to do. Far too often roadmaps are built without the complete picture in mind, without the right timing, in silos, or are misdirected. How then can we ensure we’re doing it right? Is there really such a thing as an agile roadmap?
This talk will draw from lessons learnt building product to provide practical tips and techniques enabling you to understand roadmap inputs, plan with different perspectives in mind, optimise for learning, communicate and set roadmap goals as well as find agility when the landscape around you changes.
Products covered:
Confluence
Wonders of Portfolio = Long Term Planning + AgilityAtlassian
At comScore, we’ve planned a year’s worth of work for an organization of 140+ members across multiple teams, with several business units all collaborating on various projects. And like many, we’re an organization trying to stay agile along the way. Learn about our successes and lessons that got us to this point, and how implementing Portfolio for JIRA has changed the way we plan.
We’ll go into how we do Capacity Planning, People Management, Schedule Management, and Reporting, with insight from both a PM and Engineering Manager. Find out how teams can leverage Portfolio to strategically plan and quickly adapt to a changing landscape, and track progress on their projects.
Products covered:
Portfolio for JIRA
“Quality at Speed” is Atlassian’s approach to QA, and we are constantly evolving what that means and how it translates to actual dev team processes. Our developers can confidently take on testing activities, while our QA Engineers tackle larger, harder, and bolder challenges. Teams can ship better features, faster, and reach ambitious quality improvement goals.
We'll talk about how our team has embraced this mindset, how this changes our role in dev teams, and the results we want to achieve. We'll cover the different ways that quality can be defined, the importance of fast deployments, and how we work with teams like DevOps, Growth and Customer Insights to help our dev teams and ultimately benefit our users.
Products covered:
JIRA Software, Bitbucket, Bamboo
6 Strategies to Uncover Growth Opportunities for Your BusinessAtlassian
If there is one commonality between all the fast growth company success stories like Airbnb, Uber, or HubSpot, it's that they're all crazy about measuring and tracking their data and numbers. In order to grow fast, you have to know where your growth comes from and where you lose. However, there's a second part of the equation that is equally important, yet less discussed and that is the qualitative side to growth. Companies also need to be able to understand the why, why they're growing (or not), and that answer is not always found in data. In this talk, I will describe both the quantitative and qualitative ways you can uncover growth opportunities for your business through experimentation. Experimentation can help you build and validate your product's roadmap and ensure you're focusing your resources on what will bring growth.
Products covered:
JIRA Software, Bitbucket, Confluence
(Re)Discover JIRA Core: Tricks that Make a BIG DifferenceAtlassian
What do nontechnical teams, such as marketing, operations, HR, finance and legal have in common? Even though their processes might be different they can all use JIRA Core to track contracts, candidates, campaigns, approvals, and much more. But there are so many things you can tweak when setting up your team process: workflows, permissions, projects, issue types, etc.
Whether you’re new to JIRA Core, or a power user, we’ll share the best practices for business teams, and give examples of how teams use JIRA Core effectively. You'll learn how to:
Set up JIRA Core to match your business team's process
Set up user permissions for approval processes
Manage issues across different projects
Handle multiple milestone due dates
Expect tons of examples and aha moments when diving deep into the core of JIRA.
Products covered:
JIRA Core
Portfolio for JIRA & Kanban: How Thrillist Manages Their Product RoadmapAtlassian
We at Thrillist need to move fast to stay competitive. That's why we use Kanban. We also need to keep a grip on the big picture, and that's why we use Portfolio for JIRA. Can Kanban work together with high-level planning? Yes, it can.
Dive into the Thrillist process of planning and executing our product roadmap with Portfolio. Learn how the combination of Kanban methodologies with Portfolio can enable a team to become fast, flexible, and forward-thinking.
For more on Thrillist and their Atlassian setup, check out Mike's website: http://mike-solomon.com/abstract/
Products covered:
Portfolio for JIRA
Self-Serve Marketing at VMware with Request PortalsAtlassian
The digital marketing organization at VMware recently transformed the way it does business by migrating to a new tracking tool for all incoming requests. The team is responsible for all of VMWare.com, which is available in 13 languages, 40 countries, and produces over 20K unique pageviews in addition to other microsites. These sites support over 6 million unique monthly visitors worldwide, so it was no small task to make this change. The team chose JIRA Service Desk Cloud with Service Desk to fill the need.
Digital Marketing supports the entire marketing organization of 600 people. By providing a simple self-serve submission method, automatic routing, and clear channels of communication the team was able to increase their capacity by 450% (from 100 to 900 monthly requests) and decrease their SLAs by 58% (shaving off 4 days). Both huge wins!
Learn how spending less time managing requests helped us focus more on marketing personalization, dynamic content, and campaigns that directly impact the sales pipeline.
Products covered:
JIRA Core, JIRA Service Desk
JIRA Software is an extremely flexible and powerful tool, which can be used in a variety of ways. As 9-year Atlassian veterans, we'll outline the innovative ways JIRA Software is being used within Atlassian, and what features our teams find most useful to enhance their processes.
We'll cover practical tips, such as how we run Scrum and Kanban, and how we've customized projects and boards to best plan, track, and ship software with the precision of a black-belt judo master.
Products covered:
JIRA Software
Managing the Chaos of Client Collaboration and Physical DeploymentAtlassian
At Helios Interactive when we collaborate with our clients we face an array of challenges: intangible ideas without a clear execution, short timelines, physical deployments, environmental factors, working with new technologies, and clients unfamiliar with digital. Structured workflows are essential for success, but improvisation is unavoidable in key areas. Atlassian tools help us excel in both structured process and quick improvisational thinking, ultimately resulting in better user experiences and happier clients.
Products covered:
JIRA Software, HipChat
Plans changing fast nowadays. How do modern teams plan and track projects and product development? How do they focus on the big picture while adapting changes on the fly? Learn how Atlassian helps teams get more done faster.
Essentials of Agile User Story Mapping at TwitterAtlassian
In this session you'll learn how agile teams at Twitter create user story maps to better understand their customers and communicate delivery milestones with internal stakeholders. John will walk through the practice of story mapping and share how a product manager can effectively run a story mapping session with their own team.
Products covered:
JIRA Software
Scaling Atlassian - What's New in Data CenterAtlassian
Data Center provides administrators with control, customization, performance at scale, and instant scalability when hosting Atlassian applications.
Join us to learn about improvements to Data Center's core technology that allow for smoother upgrades, better user management, and expanded deployment options. Improved reliability and uptime are just the tip of the iceberg.
Products covered:
JIRA Software, Bitbucket, Confluence, JIRA Service Desk
Application Lifecycle Management at ScaleAtlassian
Rockwell Collins is an aerospace engineering organization developing safety critical systems for aircraft flight decks and communications. Our regulatory processes require unique tool solutions for configuration control, traceability, and quality oversight.
Application Lifecycle Management (ALM) is a highly integrated engineering tool platform built upon Atlassian products, vendor plugins, and internally developed plugins like Auto-Issues-Creation, project defined custom fields, quality assurance metrics and many more. We support 7,000+ engineers with common workflows, training, and customer support.
It might be easier for organizations like Rockwell Collins to remain in legacy tools, but the benefits with ALM for collaborative design and development are overwhelming. I will describe the unique needs we have addressed, the challenges we faced, and the benefits our engineering teams are enjoying.
Products covered:
JIRA Software, Confluence, Bamboo, Fisheye / Crucible
'Xero-ing in' on Global Collaboration During Hyper-GrowthAtlassian
As the 2014 and 2015 Forbes Most Innovative Growth Company, Xero has seen exponential growth since its inception 10 years ago. Fostering a culture of collaboration across global teams is a challenge in itself, let alone onboarding and promoting effective use of agile tools in the context of hyper-growth.
Learn how Xero is fostering a culture of collaboration and building in-house capability and advocacy to support their global teams to get more out of JIRA & Confluence.
Products covered:
JIRA Software, Confluence
How Might We Get Engineers Involved in Discovery - Tim SimmsUXDXConf
Let’s say you’re hosting a dinner party. You've got a few sous chefs in the kitchen helping you prepare the meal. They're chopping vegetables, measuring ingredients, and doing their part to make the meal a success. But what if your chefs talked to your guests before the party to find out what they liked and wanted to eat? Equipped with these insights, your team could make more-informed culinary decisions, leading to an even more incredible guest experience.
Similarly, engineers can benefit from engaging directly with customers during the discovery process. But how do you get to a state where your engineers are completely bought in and where your product and engineering teams are working collaboratively to create value from the discovery process?
For a Knowledge Management Round Table, Melbourne. An exploration workshop into using design thinking to support workplace change coupled with digital technologies.
This presentation is targeted to developers trying to learn enough design skills to fill in gaps when a ux designer is not available to work on a project. A secondary goal is to give developers insight into the design process.
The fifth class of a 15 week course in Information Architecture taught at Parsons, the New School for Design. Topics include: Putting the Why before the what and the what before the how. The relationship of goals, requirements and features. How to deal with needed research and data as a requirement.
Getting started with UX research October 2017.pptxCarol Rossi
You know you need customer insights to make good design decisions but without a dedicated researcher on your team how do you run the research? These tips will help you get started.
We aim to celebrate women every day, but we’re taking today to give special recognition to womxn at Atlassian continue who inspire and lead.
For #InternationalWomensDay, we asked Atlassians to nominate and recognize amazing womxn at Atlassian who inspire them, challenge them, and truly represent Atlassian values.
Ever wondered what Atlassian engineers do in their 20% time? Join Forge engineering lead Tim Pettersen on a lightning tour of how Forge is being used inside Atlassian. Attendees will get a rare view into some of the apps, tools, and tweaks we’ve built internally on top of Forge in the spirit of dogfooding and innovation. Come along and be inspired with some great ideas for improving and automating your own teams' workflows!
Let's Build an Editor Macro with Forge UIAtlassian
Race out of the gate with Forge UI: a new way of building UI extensions for Atlassian products. In this session, Forge UI Developer Experience lead Peter Gleeson will demonstrate how build an Editor macro from scratch! Attendees will learn about Forge foundational concepts such as the FaaS dev loop, Forge CLI, and how to construct UIs from Forge UI components.
This session provides a great introduction to the Forge platform for any developer looking to get productive with editor apps and Forge UI.
In the words of Jeff Atwood: “JavaScript is the lingua franca of the web”. It’s also the first language we’ve chosen to support in Forge. In this session, Forge engineer Shorya Raj will walk through the Node.js isolate based runtime you’ll be using to write apps for Forge.
Attendees will learn about the unique features of the Forge JavaScript Runtime, such as automatic authentication and tenant context management. Shorya will also cover the differences between the Runtime, conventional browser, and Node.js APIs.
Developers or attendees with some programming experience will get the most out of this session.
Forge UI: A New Way to Customize the Atlassian User ExperienceAtlassian
UI extensibility is an integral part of Atlassian's ecosystem story. In cloud, traditionally this has been accomplished with the humble iframe. In this session you will learn about Forge UI, an additional and innovative way to build visual apps for Atlassian products.
Join Product Manager Simon Kubica and Senior Developer Michael Oates from the Forge team in exploring the underlying concepts and technology powering Forge UI, and learn how it will unlock exciting new opportunities in our ecosystem.
The Forge platform contains some powerful primitives for binding functions to Atlassian events and webhooks emitted by third-party SaaS systems. Join Platform Services Engineer Tomek Sroka as he gets hands-on with Forge Product Triggers and Web Triggers to build a powerful integration with surprisingly little code.
Attendees will walk away with a good understanding of the Forge dev loop and some tips and tricks for improving their own team’s workflows.
Observability and Troubleshooting in ForgeAtlassian
Observability is a critical component of any Cloud development platform, and we have some exciting logging, monitoring, and debugging features planned for the Forge toolchain.
In this lightning talk, Senior Developer James Hazelwood from Forge infrastructure team will give an overview of Forge logging and tunnelling features, explain how different environment types effect observability, and share some expert tips and tricks for detecting and troubleshooting issues in your Forge apps.
Trusted by Default: The Forge Security & Privacy ModelAtlassian
Security and trust have become increasingly important requirements for our customers in Cloud. We’re working to make it easier for you to build and maintain secure apps for Atlassian products.
In this session, Engineering Team Lead Dugald Morrow and Principal Product Manager Joël Kalmanowicz will explain how security and trust have been baked into the Forge framework and the benefits the platform can offer you and your users. Learn how much less work it can be to build trusted apps customers will love on Forge by going deep on the safeguards we’re putting in place.
Developers or attendees with some software security experience will get the most out of this session.
Designing Forge UI: A Story of Designing an App UI SystemAtlassian
Creating apps with Forge and its UI frontend components is now easier than ever. Join Senior Designer Allard van Helbergen and Product Manager Josephine Lee as they walk through the story of designing Forge UI.
What is a declarative UI and why did we choose this paradigm? What are all the considerations that go into defining the set of components to build apps with? And how do you make ‘creating apps’ simple? Walk away understanding the foundations of Forge, how all the different components work together, and where Forge UI is headed in the future.
After a day of learning about the exciting features of Forge, get ready for a peek under the hood to discover how it’s all implemented. Join Forge Architect Patrick Streule as he goes deep on topics such as Forge FaaS infrastructure, the internal workings of tenant isolation, and automatic authentication.
Attendees will also get a glimpse of some features we’re looking at building into the future of Forge, such as a serverless data store for apps and more!
Access to User Activities - Activity Platform APIsAtlassian
How do you stay on top of your work when it is scattered across multiple Atlassian products?
"If only there was a single place where I could see all my activity..." - sounds familiar?
We are going to provide you an insight into what lead to the creation of a new Activity API. Following last year’s Atlas Camp announcement from our CTO Sri Viswanath, Atlassian is moving onto GraphQL - new Activity API is one the first pieces of the GraphQL Atlassian Platform and is the technology behind start.atlassian.com.
Join Sergey Meshkov, Senior Developer, who will provide you a sneak peek of the new GraphQL Activity API as it will soon be available to our vendors.
Design Your Next App with the Atlassian Vendor Sketch PluginAtlassian
Our designers work 3x quicker with the Atlassian Vendor Sketch Plugin — and now we’re unleashing these superpowers to the Atlassian Ecosystem. If you mockup screens for code or marketing, we’ll help you drag and drop your way to an Atlaskit design in less than 10 minutes. And if you’re a designer, you’ll want to hear about our pixel-perfect component library and suite of seamless Sketch integrations.
Join Atlassian’s resident Sketch aficionado, Huw Evans, to learn about:
Sketch Components: If it’s in Atlaskit, it’s now in Sketch. And introducing the Symbol Palette, the quickest way to find the right component for the job.
Product Templates: Spark inspiration by building your designs inside realistic screens from Jira & Confluence — or craft hero images for your Marketplace listing!
Color and Text Styles: Heard of N75? H400? If those mean nothing to you, we’ll run through how to make your users feel at home by using Atlassian colors & typography, right inside Sketch.
Data Suppliers: Say goodbye to Lorem Ipsum. Learn how to use Sketch Data Suppliers to generate realistic copy using live data from Jira, Confluence and Bitbucket. Bonus: How we used AI to create people who don’t exist!
♀️ It's All Open Source: How we made it really easy to customise the Atlassian Vendor Sketch Plugin for your team's needs.
Tear Up Your Roadmap and Get Out of the BuildingAtlassian
You’d never knowingly ship something to your customers that didn’t deliver value, would you? Would you still stand your ground if you were under pressure to get a team of developers working on something?
You probably know that one of Atlassian’s most well-known values is “Don’t f*** the customer”, so learn what happened when a lean product team decided to tear up the roadmap because they were brave enough to admit they didn’t understand their customers well enough.
Join Janel Blattler, as she shares how her team used research to unveil a new plan in just a few weeks. You’ll be able to practice some techniques and walk away with a bucket load of inspiration.
Come along if you’d like to run research, but worry that you don’t have enough time or lack the skills to do so – you don’t need to be a researcher on your team. This session is for you if you’re looking for ways to drive customer empathy closer in the team, or you’d like to up your game and discover some new techniques for delivering lean research with actionable insights.
Nailing Measurement: a Framework for Measuring Metrics that MatterAtlassian
When it comes to designing apps and new features, we just can't get enough of metrics. In an age where we can collect data from almost anything, how can we cut through the noise and focus on the right metrics to measure the success and failures of the apps that we’re building?
Join Atlassian Product Manager Josephine Lee as she delves through what exactly makes a good metric. Throughout the talk, we’ll walk through real Atlassian examples of good and bad metrics. By exploring a framework for measurement, we’ll cover detailed features that showcase how best to measure and choose the right set of success, supportive, and counter metrics.
You'll walk away with tips and learnings from Atlassian’s approach to measuring success, and learn how to use data and metrics to inspire action in your apps.
Building Apps With Color Blind Users in MindAtlassian
Color-blind people are using your apps. 1 in 12 men is color blind. And for women, this is 1 in 200.
Building apps that work well for color blind people is not difficult. Some simple techniques help us with the design of our interface. And some tools help us see what color blind people see.
In this talk, Maarten Arts of Avisi will look at common varieties of color blindness. We will look at apps through the eyes of a color-blind person. And we will discover what color-blind people struggle with.
Regardless of whether you're a designer or developer, this talk will equip you with the skills and the tools you need to make sure that your app works for color-blind people.
Creating Inclusive Experiences: Balancing Personality and Accessibility in UX...Atlassian
The words we choose have the power to include or alienate our users. The reality is that for many, English is spoken as a second language. And unless you're going to localize your product for those major non-English speaking markets, you'll need to thoughtfully create content that is accessible to a larger audience.
But how do we create products that maintain a sense of personality without isolating a wide audience of non-native speakers?
Join Atlassian Content Designer, Roana Bilia, as she walks you through why thoughtful, inclusive content, is key to creating well-designed user experiences. You'll walk away with foundational principles for good UX copy when optimizing your product UI, a few quick wins that you as creators and developers can incorporate into your next products, as well as a set of mistakes to avoid that companies—including Atlassian—have made, which prioritized native speakers but isolated non-native speakers.
Beyond Diversity: A Guide to Building Balanced TeamsAtlassian
We hear it all the time, and we get it. Diversity and inclusion are important! But isn't it an HR problem? HR may be able to help with diversity but inclusion or creating an inclusive environment is everyone's responsibility. So how do we create an inclusive environment that celebrates diversity and engages and supports everyone? Isabel Nyo will be sharing best practices and lessons she has learned along the way. She will also be sharing her experience as a minority, a female technical leader, in the technology industry.
The Road(map) to Las Vegas - The Story of an Emerging Self-Managed TeamAtlassian
In September 2018, K15t took its mission to go self-managed to the next-level when the entire company worked together to decide on the Next Big Thing™ to build for Atlassian users and present it at Summit in Las Vegas.
In this session, Anshuman Dash, an intern turned software engineer, turned product manager, shares his journey of professional self-discovery. In under five months, he joins a freshly assembled, self-managed team in building a new Atlassian Marketplace app.
Dash will give a quick intro to what it means for a team to be self-managed. Then, he'll share his observations and experiences on the team, as well as the best-practices, patterns, and processes K15t has discovered along the way.
Whether you are a new team with a kick-ass product idea or a big company figuring out ways to scale, this talk will provide you with practical tips and ideas your team can try out!
Designing for the enterprise comes with a unique set of challenges; ensuring readability and accessibility at scale, meeting the needs of multi-layered organizations, and building a trust when your software - used by dozens of thousands of employees - is considered mission-critical.
At Atlassian, we've spent countless hours digging deep into our enterprise customer's needs and we've gathered a vast repository of insights.
In this talk, Pawel Wodkowski, a senior designer on Jira Server, will share all that we've learned from our research (while not being shy about busting some of those wild admin myths!). You'll get a crash course in what it means to design for scale the Atlassian way.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
7. What are you trying to answer?
Within a timeframe
whatmight…?
#1 Ask a question
1Y 3Y 10Y
Realistic
Don’t bother
8. What might a unified Atlassian
product offering look like by
2018?
“
How might customers connect
with each other by 2020?
#1 Ask a question > Examples
9. #1 Ask a question › Benefits
Focus team
Inform testing (playback)
Define success
18. #2 Definition of done › Why
Shared understanding
(e.g. What’s the role of validation in vision projects?)
Level discussions appropriately
Know when to move on
20. Communication of a vision
doesn’t mean it’s understood.
#3 Over-communicate
21. What
I think
What I can put
into words
What I say
to people
#3 Over-communicate
What people actually understand
Source:Arcfly
22. #3 Over-communicate › How
Start with a communication plan
Brainstorm tactics
(e.g blogging, video, emails, focus groups, “visual tours”, surveys…)
Tie back to measure of success
What take-aways do you want people to have?
Talk to people
26. #1 Ask a question
What by when?
#2 Definition of done
When is the project done? When is a concept done?
#3 Over-communicate
Communication plan, tactics and measure of success
THANKS!
@SHERIFMANSOUR
Tips for painting a vision