iPhone app
Social sign-up
G+ Integration
Value Cost
Q3 FY17 ROADMAP
Referral program
7 6
4 5
1 8
8 2
Q3 FY17 ROADMAP
VALUE
COST
iPhone app
Social sign-up
G+ Integration
Referral program
SHERIF MANSOUR • PRODUCT GUY • @SHERIFMANSOUR
The art of building
a roadmap
Understand your inputs
Roadmapping — three ways
The art of building
a roadmap
Roadmap = set of decisions
Good decisions are made by first
knowing your inputs
FEEDBACK
CHANNELS
Company

goals
PRODUCT

VISION
BUSINESS 

MODEL
VISION
THEMES
FOCUS AREAS
MEASURES
FEEDBACK
CHANNELS
PRODUCT

VISION
BUSINESS 

MODEL
VISION
THEMES
FOCUS AREAS
MEASURES
Behind the Cloud
salesforce.com/behindthecloud
Company

goals
FEEDBACK
CHANNELS
PRODUCT

VISION
BUSINESS 

MODEL
Company
Products
Roadmaps
OKRS
VISIONTHEMESFOCUS AREASMEASURES
OKRS OKRS OKRS
V

T

F

M
Company

goals
FEEDBACK
CHANNELS
Product

vision
BUSINESS 

MODEL
Company

goals
What the future looks like and 

what impact you’ll have when you get there
FEEDBACK
CHANNELS
Product

vision
BUSINESS 

MODEL
Test “customer satisfaction” 

requests against your vision
Company

goals
VISION
FEATURE

REQUESTS
FEEDBACK
CHANNELS
BUSINESS 

MODEL
Building on the Shoulders of Giants:
the Story of Bitbucket Pipelines
James Bryant (Now!, Check it out on YouTube)
Company

goals
Product

vision
Lightning talk: Tips for painting a
vision
Sherif Mansour (1:50pm, tomorrow)
FEEDBACK
CHANNELS
Business 

Model
FEATURE A
VS
FEATURE B
wanted by lots of
small customers
a big, high-profile 

customer wants this
Company

goals
Product

vision
Feedback
channels
Company

goals
Product

vision
Business 

Model
For each channel:
Source
Qual/quant
Useful for…
Watch out for…
Cost (time)
Weighting
The test: newbie product manager
Company

goals
Product

vision
Business 

Model
Feedback
channels
Goal driven
Solution
Metric
Problem
Goal driven
make 

money
user press button
Solution
Metric
Problem
Goal driven
bit.ly/pmdevinabar
Metrics as goals: A good metric
Lean Analytics

leananalyticsbook.com
Understandable1
2 Comparative
3 Ratio / rate
4 Behaviour changing
Metrics as goals: Beware
Lack of counter-metrics“Trial-and-error” approach
Create
Create …
Blank pages
Templates, and all the fancy stuff
# PAGES / USER
EDITOR FEATURES
TEMPLATES
Be data informed, not data
driven…
Good product design comes
from striking the right balance
between data, empathy and
intuition.
“
Alastair Simpson, Atlassian
bit.ly/data-informed
Metrics
Metrics as goals
Problems 

Over Metrics
Problems as goals
Teams that fall in love with a
problem have more successful
outcomes than teams that fall in
love with particular solutions. 


“ …knowing that a problem is worth
solving continues to be motivating
even when a team doesn’t come
across the right solution…
Julie Zhuo, Facebook
bit.ly/buildingproduct
Frictionless page creation 

for advanced users*
Create …
shortcuts
adaptive design
“frequently used”
…
preferences
Frictionless page creation 

for advanced users*
Is there such a thing as an
agile roadmap?
Is there such a thing as an
agile roadmap? Yes, when you…
Focus on problems
Is there such a thing as an
agile roadmap? Yes, when you…
Group problems into themes
Focus on problems
Plan for “now”, “next” & “someday”
Is there such a thing as an
agile roadmap? Yes, when you…
Group problems into themes
Focus on problems
Agile roadmaps are

problem driven
Build roadmaps around problems
Goal driven

roadmaps
Data informed, not data driven
Roadmap agility: problems and themes, not features
Persona driven
Goal driven
“The Homer”
Personas are
Personify

(allthethings)
resize table columns
resize table columns
“The accountant”
“The design wall”“The cheap layout”
“The basic”
Better decisions1
Improved understanding2
Refined success metrics3
Anticipate feedback4
Personify (allthethings): Why?
Persona or role driven roadmaps focus on the user
Persona driven

roadmaps
Personas drive roadmap decisions
Personify features, not just users
Persona driven
Goal driven
Vision driven
Persona driven
Goal driven
You only evaluate a product
once.
“ Said me
Atlassian Summit 2016
bit.ly/roadmapbox
bit.ly/roadmapbox
Hero shot
Tent-pegs
Lay tent pegs: Example
PEOPLE EVENTS
PROJECTS
12
MAY
RSVP
Lay tent pegs at the 

expense of table stakes
Build-a-box
Vision driven

roadmaps
Lay your tent pegs
Tradeoff table stakes for tent pegs
Vision driven
Persona driven
Goal driven
The art of building a roadmap
INPUTS
ROADMAPPING
Your roadmap is a set of decisions
Goals, vision, business model and feedback channels
Goal driven (solutions, metrics, problems)
Persona driven (by persona, by role, personify features)
Vision driven (lay tent pegs, paint visions and boxes)
Thanks!
@sherifmansour

The Art of Building a Roadmap