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[white paper]
Reorienting HR to create
The Employee Experience
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[recorded webinar]
SAP Payroll Control Center
How to Eliminate Payroll Data Errors in No Time
Replay the full webinar now:
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SAP Payroll Control Center: how to eliminate payroll data errors in no time
The document outlines the features and benefits of the SAP Payroll Control Center (PCC) aimed at eliminating payroll data errors and improving efficiency in payroll processes. It discusses the transition to a simpler user experience through SAP Fiori and HR Renewal, which includes real-time insights and automated reconciliation activities. Key advantages include reduced manual effort, faster issue resolution, and a more intuitive system for payroll administrators.
In this document
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Overview of SAP Payroll Control Center, agenda highlighting HR changes and payroll challenges.
Introduction of key speakers including Andrew Martin and Amit Soni, presenting their roles in the session.
Focus on simplifying HR and payroll with new user experiences and enhanced functionalities through HR Renewal and Fiori.
Illustrates traditional payroll processes, and how the Payroll Control Center streamlines these processes.
Identifies common payroll challenges like manual verification and disparate reports; highlights the need for solutions.
Highlights the new user experience for payroll managers and administrators with advanced tools for monitoring processes.
Describes various checks to ensure payroll integrity before and after processing, flagging issues based on criteria.
Benefits of the Payroll Control Center including error handling, real-time data insight, and improved automation.
Positive testimonials from users about the efficiency, cost savings, and automated solutions of the Payroll Control Center.
Summarizes the business benefits such as error-free payroll, reduced training, and improved accessibility.
Presents references for implementing solutions and the planned roadmap for future enhancements in Payroll Control Center.
Details necessary technology stack including SAP ECC HCM and HANA to ensure effective operation of the Payroll Control Center.
Provides resources for further information on HR experiences and the Payroll Control Center.
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SAP Payroll Control Center: how to eliminate payroll data errors in no time
- 1. SAP Payroll ControlCenter Copyright NGA Human Resources. All rights reserved. 1 How to Eliminate Payroll Data Errors in No Time
- 2. 15 May 2013 Agenda • Welcome & introduction • HR and payroll is changing • Payroll challenges • Payroll control center • Demo • SAP roadmap and requirements • Question & answers Copyright NGA Human Resources. All rights reserved.
- 3. Welcome & Introduction Andrew Martin SAP Solution Lead UK Copyright NGA Human Resources. All rights reserved. Amit Soni SAP HCM Solution Architect James Menk Moderator
- 4. Copyright NGA HumanResources. All rights reserved. 4 Simplicity is the new yardstick for HR and Payroll. But sometimes simple means things need to be more complicated in the background...
- 5. New HR UX(User Experience) Copyright NGA Human Resources. All rights reserved. 5
- 6. HR Renewal andFiori: Improved Role Based Consumability 2010+ Employees/Managers 2012+ HR Professional 2014+ Payroll Specialist • Redesign of ESS/MSS • Updated UI’s, landing pages • Embedded analytics for managers • Browser-based UI’s • Collaboration • Enhanced search • HR analytics powered by HANA • Real-time insight into payroll data • Smarter reconciliation process Copyright NGA Human Resources. All rights reserved. 6
- 7. New HR UX:HR Renewal and Fiori • HR Renewal is an SAP program aimed at delivering a consumer-grade user experience for the HCM roles. HR Renewal is an in-depth renovation across all HR processes. HR Renewal is positioned mainly for desktop use with a partial support for tablets. • SAP Fiori is set of consumer grade mobile apps for the most frequently used SAP functions. It works seamlessly on desktops, tablets, or smartphones. Copyright NGA Human Resources. All rights reserved. 7
- 8. New HR UX( User Experience ) – Access Options HR Renewal : NWBC, Portal, Browser Fiori : Mobile Client, Browser Copyright NGA Human Resources. All rights reserved. 8
- 9. Roles for HRRenewal Employee Self Service Manager Self Service HR Professional Payroll Manager Payroll Administrator Copyright NGA Human Resources. All rights reserved. 9
- 10. Apps for SAPFiori Copyright NGA Human Resources. All rights reserved. 10 Employee My Leave Requests My Timesheet My Paystubs My Benefits Approve Leave Requests Approve Manager Timesheets My Expense My Travel Approve Travel Approve Expenses Approve Workflows
- 11. New UX: Bestof WEB 2.0 Technologies ( aka UI5 ) Copyright NGA Human Resources. All rights reserved. 11 HTML5 jQuery CSS3 Odata OpenAJAX LESS D3.js ARIA New HTML JS Library Style/Layout Connectivity Interoperability Theming Data-Driven Docs Accesibility Same technologies as used by Amazon, Google, Twitter etc....
- 12. Payroll Control CenterAdd-On 12 15 May 2013 Copyright NGA Human Resources. All rights reserved. 12
- 13. Payroll Process Update EE Info Run Payroll Check Payroll Data How a Payroll Process (typically) works Report 1 Check Result (Legal) Report 2 Check Result Run Testing Check Posting Result Done • Go back and correct • Go back and correct • Go back and correct • Go back and correct • Time consuming process! Start End Copyright NGA Human Resources. All rights reserved. 13
- 14. Payroll Process withPayroll Control Center Update EE Info Run Payroll How a Payroll Process (typically) works Check Payroll Data Report 1 Check Result (Legal) Report 2 Check Result Run Testing Check Posting Result Done • Go back and correct • Go back and correct • Go back and correct • Go back and correct • Time consuming process! Start End Start End • Reduce the time to process • Payroll through more efficient tools Copyright NGA Human Resources. All rights reserved. 14
- 15. Challenges in PayrollAnalysis and Reconciliation • Payroll data verification and reconciliation is manual, cumbersome and takes too long • Disparate reports make it difficult to get clear insight • Analysing what cause inconsistencies is a pain • Dividing the work within the team is challenging • Central view of multiple payroll status Copyright NGA Human Resources. All rights reserved. 15
- 16. PCC: New UX- Payroll Manager Payroll admin grossPayroll admin benefitPsayroll admin garnish.Payroll admin taxes Copyright NGA Human Resources. All rights reserved. 16 Monitor Payroll Process Red or Green? Logon Payroll Control Center Payroll Payroll PPrroocceessss MMaannaaggeerr Bypass Red Take necessary actions (Approval, Confirm, etc.) Action required? Check the detailed issues in particular steps Inform the team members and assign tasks accordingly Issue resolved Update and check the result Confirm and go to next step Green No Yes Yes No PPaayyrroollll AAddmmiinn Logon Payroll Cockpit Monitor Task folder Task Available? Check the detailed issues in particular areas Resolve the issue and inform the Manager Continue other tasks No Do other stuff Yes Responsible that gross payroll calculation is accurate Responsible that benefits payroll calculation is accurate Responsible that garnishments payroll calculation is accurate Responsible that taxes and net payroll calculations are accurate Payroll process manager • Responsible for the overall process • Ensures correctness and timeline • Triggers others to resolve issues • Signs off that all steps are executed correctly
- 17. PCC: New UX- Payroll Administrator Payroll admin grossPayroll admin benefiPtsayroll admin garnish.Payroll admin taxes Copyright NGA Human Resources. All rights reserved. 17 Monitor Payroll Process Red or Green? Logon Payroll Control Center Payroll Payroll PPrroocceessss MMaannaaggeerr Bypass Red Take necessary actions (Approval, Confirm, etc.) Action required? Check the detailed issues in particular steps Inform the team members and assign tasks accordingly Issue resolved Update and check the result Confirm and go to next step Green No Yes Yes No PPaayyrroollll AAddmmiinn Logon Payroll Cockpit Monitor Task folder Task Available? Check the detailed issues in particular areas Resolve the issue and inform the Manager Continue other tasks No Do other stuff Yes Responsible that gross payroll calculation is accurate Responsible that benefits payroll calculation is accurate Responsible that garnishments payroll calculation is accurate Responsible that taxes and net payroll calculations are accurate Payroll process manager • Responsible for the overall process • Ensures correctness and timeline • Triggers others to resolve issues • Signs off that all steps are executed correctly
- 18. PCC: New UX- Payroll Manager Copyright NGA Human Resources. All rights reserved. 18 Capabilities • Calendar-based user experience to provide insight over all payroll processes • Filters to navigate quickly between multiple payroll processes • Process views per individual payroll process • Status and progress bars to provide immediate understanding of the payroll process
- 19. PCC: New UX- Payroll Manager Copyright NGA Human Resources. All rights reserved. 19 Capabilities • Main steps and substeps to model out unique payroll processes • Color and icon information to provide real-time status information into the payroll process • Framework that allows for transactional and nontransactional (communication) steps
- 20. PCC: New UX- Payroll Manager Copyright NGA Human Resources. All rights reserved. 20 Capabilities • Payroll process manager enabled to execute all payroll process steps (like posting to accounting, running the payroll transaction, and the like) • Process step views provided for selected SAP Payroll Processing transactions* • Framework that allows add-in of customer-specific transactions and reports • Payroll log to store all executed activities for audit purposes and allow manual add-in of additional information * In FP1 SAP provides a new UX to the payroll control record, payroll driver, and reports in the context of posting, bank file creation, and bank transfer. More will follow in subsequent FPs.
- 21. Capabilities and benefits • Payroll data validation and reconciliation activities can be distributed by a manager to payroll administrators • Payroll administrators can be appointed to individual “work packages” • Payroll managers have a real-time overview of payroll administrator’s workload PCC: New UX - Payroll Manager Copyright NGA Human Resources. All rights reserved. 21
- 22. Examples for PrePayroll Checks • Lived-in/Worked-in This check flags employees that work and live in different countries in the current payroll period (infotypes 1 and 6). • Payment option exists This check flags employees that are missing a given subtype of infotype 9 in the current payroll period. If the subtype is not set it will default to zero. • Duplicate earnings in infotypes 8/14/15 This check flags employees that have the same wage type in infotypes 8, 14, or 15. • Employment Percentage = Utilization Copyright NGA Human Resources. All rights reserved. 22
- 23. Examples for PostPayroll Checks • Count Employees Paid This check counts employees paid for this and the previous payroll period. If a threshold is configured it will show the payroll area only if the difference is above that threshold (in %). • Wage Type Between Limits This check looks for a given wage type between limits, with employee grouping as optional parameters. It can be used for any number of business checks, such as “employee has a wage type”, “low retro calculation”, “high net pay” etc. • Wage Type Exists for Employee with Given Status This check looks for a given wage type for an employee with a given employment status, with employee grouping as optional parameters. This can be used to check for existence of a wage type if an employee has a given status, e.g. terminated employees with pay. • Wage Type Variance Between Periods Above Threshold (%) This check returns all employees where the variance in a given wage type is larger than a given percentage between this and the previous period. The base value (100%) is taken from the previous period. This check will only use actual results for in-period = for-period. • Wage Type Variance Between Periods Above Threshold (absolute amount) This check returns all employees where the difference in a given wage type is larger than or equal to a given amount between this and the previous period. This check will only user actual results for in-period = for-period. Copyright NGA Human Resources. All rights reserved. 23
- 24. PCC: New UX- Payroll Administrator 1 Receive work list from manager 3 Payroll admin evaluates, corrects, and ensures error-free payroll 2 Validation rules point out potential issues Copyright NGA Human Resources. All rights reserved. 24
- 25. PCC: Advantages CopyrightNGA Human Resources. All rights reserved. 25 Real-time insight into data inconsistencies and potential payroll errors Faster and smarter automation of reconciliation activities Reduced time to resolve issues and inconsistencies Highly intelligent business rules that automatically identify potential issues pre-and post-payroll Optimized processes for pre-and post-payroll data validation Workload distributed with role- based payroll control center Single source of truth Personalized user experience Real-time business processes
- 26. Customers Feedback CopyrightNGA Human Resources. All rights reserved. 26 “Minimize Manual effort” The solution helps us to minimize manual processes currently in place for auditing. This solution is very impressive! “Solves big pain points” Great new innovation! Reconciliation is a big issue and this can really solve it. The outlook to a ‘payroll process control center’ is great. This can fully automate our process and help us to get rid of an excel based process. “Saves millions” If this solution helps us to reduce just 1% of our total payroll processing time this would already save millions! Top 5 of the largest pharmaceuticals Top 5 of the largest BPO providers Top 5 of the largest oil & gas companies
- 27. Business Benefits •Error free Payroll • Very intuitive: savings on training costs • Less paper work and administration costs • Instant anytime, anywhere access: higher employee satisfaction • Full Audit and compliance trails: no xls/notebooks logs Copyright NGA Human Resources. All rights reserved. 27 Fiori Mobile Apps and HR Renewal including PCC does NOT need any additional license.
- 28. References • AirProducts implemented Renewal in 6 weeks. Air Products has 20,000 employees and operations in more than 50 countries. This Video explains how. • HR Renewal: Video from SAP • HR Renewal: FAQs • Payroll Control Center - Blog Copyright NGA Human Resources. All rights reserved. 28
- 29. Roadmap • Declusteringselected Payroll Control Center • Real-time insight into data inconsistencies and potential payroll errors Internal drivers Payroll countries • Distribute workload with role based Payroll Control Center NGA Human Resources confidential. All rights reserved. Payroll Control Center • Mass update for status change • Employee search • Filtering according to organizational criteria Process Control Center • New process driven UX framework for managing end-to-end payroll process • EC Payroll integration Payroll Control Center • Simplification of customizing/back-end configuration • Free text for change reason, and ability to select multiple reasons • Workflow • View/maintain master data in control center • Display audit log for reviewed items • Back-end audit report • Ability to add online documentation to checks • Real-time/instant master data checks • Support for stimulated results and option to run payroll directly • Template business rules Process Control Center • Access to errors/warnings from payroll driver • Configuration tool for process modelling • Event triggering between process steps (workflow) Renewal 2.0 Renewal 2.0 FP1 H2 2014 Solution today Planned innovations Under consideration
- 30. What you Needto run Payroll Control Center • SAP ECC HCM on Enhancement Package 7 • HANA to improve performance Copyright NGA Human Resources. All rights reserved. 30
- 31. Looking for moreinformation? Copyright NGA Human Resources. All rights reserved. 31 [white paper] Reorienting HR to create The Employee Experience Download the free white paper at http://resources.ngahr.com/reorienting-hr-create-employee-experience [recorded webinar] SAP Payroll Control Center How to Eliminate Payroll Data Errors in No Time Replay the full webinar now: http://resources.ngahr.com/save-time-when-processing-payroll-sap-payroll-control-center