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O C C U PAT I O N A L H E A LT H I S E S S E N T I A L LY
P R E V E N T I V E M E D I C I N E
PREVENTION OF
INJURIES
INTRODUCTION
• Prevention is better than cure.
• Occupational health is essentially preventive medicine.
• Industrial therapy is a term chosen to refer to the full range of
worker oriented endeavors designed to keep them healthy and
productive, and if injured to restore them to maximum job
functions as quickly and as cost effectively as possible.
• WHO committee on occupational health 1950 gave the
following definition:
“Occupational health should aim at the promotion and
maintenance of the highest degree of physical , mental and social
well being of workers in all occupations ; the prevention among
workers of departures from health caused by their working
conditions ; the protection of workers in their employment from
risks resulting from factors adverse to health ; the placing and
maintenance of the workers in an occupational environment
adapted to his psychological equipment and to summarize the
adaptation of work to man and each man to his job.
HEALTH OF WORKERS
• Industrial workers constitute only a segment of the general
population and the factors that influence the health of the
population also applies equally to industrial workers i.e.
housing , water , sewage etc.
• In addition to these factors , the health of industrial worker in a
large measure will also be influenced by conditions prevailing
in their workplace.
OCCUPATIONAL ENVIORNMENT
• It means the sum of external conditions and influences which
prevail at place of work and which have a bearing on the
health of the working population.
• 3 types of interactions in working environment:
1.Man and physical , chemical and biological agents.
2.Man and machine.
3.Man and man.
A}MAN AND PHYSICAL, CHEMICAL
AND BIOLOGICAL AGENTS
THE PHYSICAL
FACTORS IN
WORKING
ENVIORNMENT
WHICH MAY HAVE
ADVERSE HEALTH
EFFECTS ARE
HEAT, COLD,
HUMIDITY,
RADIATION, NOISE,
LIGHT AND
VIBRATION.
THESE COMPRISES
A LARGE NUMBER
OF CHEMICALS ,
TOXIC DUSTS AND
GASES WHICH ARE
POTENTIAL
HAZARDS TO THE
HEALTH OF
WORKERS.
THE WORKERS MAY
BE EXPOSED TO
VIRAL, BACTERIAL
AND PARASITIC
AGENTS WHICH MAY
RESULT FROM CLOSE
CONTACT WITH
ANIMALS OR THEIR
PRODUCTS,
CONTAMINATED
WATER , SOIL OR
FOOD.
PHYSICAL
AGENTS
CHEMICAL
AGENTS
BIOLOGICAL
AGENTS
B}MAN AND MACHINE:
• The unguarded machines, protruding and moving parts , poor
installation of plant , lack of safety measures are the causes of
accidents which is a major problem in industries.
C}MAN AND MAN:
• These are the human relationships amongst the worker
themselves on one hand and those in authority over them on
other .e.g .job satisfaction , security , incentives etc.
OCCUPATIONAL HAZARDS
1.HEAT
AND COLD
2.LIGHT
3.NOISE
4.VIBRATIO
N
5.UV
RADIATION
: ARC
WELDING
6.IONIZING
RADIATION
1.LOCAL
ACTION:
DERMATITIS
2.IHANLATION:
A.DRUGS
B.DUST
C.METALS AND
THEIR
COMPOUNDS
3.INGESTION:
CHEMICAL
SUBSTANCES
SUCH AS LEAD
, MERCURY ,
PHOSPHORUS
ETC.
WORKERS MAY
BE EXPOSED
TO INFECTIVE
PARASITIC
AGENTS AT
WORKPLACE.
OCCUPATIONA
L DISEASE IN
THIS
CATEGORY
ARE FUNGAL
INFECTIONS ,
ANTHRAX ,
TETANUS.
OCCURS IN
WORKERS
WORKING IN
ANIMAL
PRODUCTS
AND
AGRICULTURAL
INDUSTRIES
CENTERED
AROUND
MACHINARY
AND
PROTRUDING
AND MOVING
PARTS
10% OF
ACCIDENTS
OCCUR DUE TO
THIS.
ARISE FROM
WORKERS
FAILURE TO
ADAPT TO AN
ALIEN
PSYCHOSOCIA
L
ENVIORNMENT
FRUSTRATION ,
LACK OF JOB
SATISFACTION
, INSECURITY ,
POOR HUMAN
RELATIONSHIP
AND
EMOTIONAL
TENSION ARE
SOME
PSYCHOSOCIA
L FACTORS
WHICH MAY
EFFECT BOTH
PHYSICAL AND
MENTAL
PHYSICA
L
CHEMICA
L HAZARD
BIOLOGIC
AL
MECHANIC
AL
PSYCHO
SOCIAL
PHYSICAL HAZARDS
1. LIGHT:2 types;
• Poor illumination : cause eye strain, headache and eye pain.
• Excessive brightness : causes blurring of vision , visual
fatigue , discomfort.
• So there should be sufficient lighting wherever the person is
working.
2.NOISE: 2 effects
• Auditory effect: temporary or permanent hearing loss
• Non auditory : nervousness , fatigue and annoyance.
3.Ionizing radiation: increasing application in medicine and
industries .e.g. X rays.
• Radiation hazards comprise of genetic changes, malformation
and cancer.
PSYCHOSOCIAL HAZARDS: Health effect can be classified
as 2:
• Psychosocial and behavioral changes: drug abuse , sickness,
aggressiveness , anxiety.
• Psychosomatic ill health: fatigue , headache , neck and back
pain , hypertension.
OCCUPATIONAL DISEASE
• Defined as disease arising out of or in the course of
employment.
1. Disease due to physical agents:
• Light-miners nystagmus and occupational cataract.
• Pressure-air embolism , blast.
• Noise-occupational deafness.
• Electricity-burns
HEAT
• It is a common physical hazard in most industries
• Direct effect of heat exposure are burns , heat exhaustion , heat
stroke and heat cramp.
• Indirect effect are decrease efficiency , increase fatigue and
enhanced road accident rates.
• Direct effects are:
1. Skin disorders-skin rash due to sweat retention. Prevented by light
, clean non-occlusive clothing. Avoid prolonged sweating
2. Heat edema: due to vasodilatation mild swelling. Prevented by
elevation and pumping exercises .
3. Heat syncope: unacclimatized individual heat stress
vasodilatation hypotension. Treatment-rest & fluids
Prevention-avoid long standing , move legs repeatedly
4.Heat cramps-occurs after intense exertion at end of work or
during rest. Treatment-salt intake & IV if needed.
5.Heat exhaustion-weakness , fatigue , nausea , vomiting ,
headache , muscle cramps , anxiety , impaired judgment.
Treatment-IV fluids , plenty of water &salts , rest in cool
temperatures.
6.Heat stroke-true medical emergency.CNS dysfunction.
Treatment-Hospitalization , evaporative cooling , medication
and rest.
• Acclimatization: repeated exposure increases tolerance
to work
COLD INJURIES
• Result of cutaneous vasoconstriction.
1. Chilblains-reddish blue swollen patches that itches. Treatment-
warm water immersion and analgesic
2. Immersion foot-develop due to prolong exposure to cold or wet
condition. Treatment-elevation , re warming , supportive care.
3. Frostbite-tissue freezes after temp below 20F. Treatment re
warming , protection from pressure and infection and analgesics.
4. Hypothermia : leads to severe tissue damage
• Occupation : miltary persons , person working in cold storage.
PRECAUTIONS TO BE TAKEN
• Wear gloves
• Warm clothing
• Gum boots
• High calorie diet
• Frequent breaks in hot environment
• Regular inspection of part
• On job exercises.
VIBRATION
• 2 types of vibration injuries occur:
1. Whole body vibration
2. Hand arm vibration
• 10-500Hz is the range
• Has negative effect on both nerves and blood vessels and
considered a contributor to white finger a disorder resulting
in ineffective distribution of blood flow to the fingers due to
vascular spasms.
• Occupations : drillers , drivers , foundry workers etc.
PREVENTION
• Whole body vibration: drivers
1. Shock absorbing material such as shoes.
2. Seat modifications
3. Back support
4. Avoid twisting and forward bending movements
5. Proper vehicle maintenance.
6. Avoid jerks
7. Frequent breaks
8. Job rotation
9. Stretching exercises
• Hand arm vibration : drillers
1. Ergonomically designed tools
2. Non slip handles
3. High power: weight ratio
4. Leather gloves
5. Maintain temperature
6. Regular maintenance of tools
7. Protective clothing
8. Job rotation
9. Rest period.
DISEASE DUE TO CHEMICAL AGENTS
• Coal dust-Antrocosis
• Silica- silicosis
• Asbestos-asbestosis
• Cane fiber - bagassosis
• Tobacco- tobacossis
• Hay/grain dust-farmer’s lung
MAIN INJURIES IN INDUSTRIAL
WORKERS
1. Back injuries
2. Upper extremity injuries
• Precaution should be taken to reduce injury because it will:
1. Help in productivity.
2. Health care cost will ne reduced.
3. Economic condition will be increased.
4. Mental state improves.
5. Employee-employer relationship improves
6. Turnover of job decreases so time wastage decreases.
CUMULATIVE TRAUMA DISORDERS
• Term applied to a wide assortment of ailments that effect the
upper body.
• An Italian physician Bernardino Ramazini stated two hazards
which affect health adversely:
1. Character of material handled.
2. Certain violent and irregular motions and unnatural postures
of body.
• Most common affected parts.
• Structures affected
PATHOPHSIOLOGY OF CTD
Repeated
force on
soft tissue
for
prolonged
period of
time
micro
trauma
Inflamm
ation
Edema
Reduces
further
blood
flow to
the
muscle
Delayed
healing
Chronic
inflamma
tion
RISK FACTORS
• Occupational:
1. Posture/position
2. Force
3. Repetitions
4. Vibration
5. Temperature extremes
6. Direct pressure
• Personal:
1. Poor physical conditioning
2. Gender
3. Physical stature
4. Previous injuries
5. Certain diseases
6. Stress/attitude
TYPES OF CTD’S
• Carpal tunnel syndrome
• Tendonitis
• Bursitis
• Reynaud's syndrome
• Cubbital tunnel
• Tenosynovitis
• Trigger finger
• Dequerian’s
SYMPTOMS
• Soreness
• Pain
• Discomfort
• Limited ROM
• Numbness
• Tingling sensation
• Swelling
• Weakness
• Burning sensation
• Clumsiness
COST OF CTD’S
• Worker’s compensation
• Turnover increases
• Absenteeism
• Discomfort at work
• Product defects
• Production barriers
CTD’S AVOIDED BY
Injury
prevention
management
Fitness for
work
ergonomics
Education
and training
A. MANAGEMENT
• Organizational
1. Gain support from all level of management
2. Establish manager accountability for implementations and
effectiveness of policies and procedures.
3. Change managers attitude by making them accountable for
injuries.
4. Establish and communicate work procedures and rules.
5. Job analysis and rotation.
6. Enforcing safety precautions.
• Medical :
1. Encourage early aggressive treatment of reported injuries.
2. Find competent physician and therapist
3. Encourage employers to see designated medical providers.
4. Provide modified duty and on job work hardening.
5. Make sure medical providers consider ergonomic factor in
treatment plan.
• Claims:
1. Emphasize regular and effective communication with injured
employer and the medical provider.
2. Establish specific written claims , management policies and adhere
to them.
3.Know and internalize medical management principles to make
sure they are being followed correctly.
• Two important factory laws in India today are:
1. Factories Act,1948.
2. Employee’s State Insurance Act,1948.
B.FITNESS FOR WORK
• Exercise program:
1. Improve cardiovascular conditioning
2. Improve flexibility
3. Improve strength
4. Promote relaxation
Control fatigue through positional reversal and stimulation of
circulation.
• On job exercise:
1. Warming up
2. Stretching exercises-before and during work
C. EDUCATION AND TRAINING
• Job rotations
• Work rest schedules
• Work load reductions
• Training-to encourage early reporting of symptoms.
D.ERGONOMICS
• Ergonomics is the field of study that seeks to design tools and
tasks to be compatible with human capabilities and limitations.
• Principles of ergonomics:
1. Physical principles
2. Cognitive principles
PHYSICAL PRINCIPLES
1. Keep everything in easy reach
2. Work at proper height
3. Work in good posture
4. Reduce excessive force
5. Minimize fatigue
6. Reduce excessive repetitions
7. Provide clearance and access
8. Minimize contact stress
9. Provide mobility and change of posture
10. Maintain a comfortable environment
COGNITIVE PRINCIPLES
1. Standardize : standard codes; on and off buttons
2. Use stereotypes : human mind tendency ; push button forward
machine starts.
3. Link action with perceptions : control P- print
4. Simplify presentation of information: use icons , signs
5. Present information at appropriate level of detail : avoid
unnecessary information
6. Present clear image : image clear and near the product.
7. Use redundancies : double information ; siren +light
8. Use patterns: machine working knob up light on
9. Provide variable stimuli: change stimuli
10. Provide instantaneous feedback: defect reported

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Prevention of injuries occupational health

  • 1. O C C U PAT I O N A L H E A LT H I S E S S E N T I A L LY P R E V E N T I V E M E D I C I N E PREVENTION OF INJURIES
  • 2. INTRODUCTION • Prevention is better than cure. • Occupational health is essentially preventive medicine. • Industrial therapy is a term chosen to refer to the full range of worker oriented endeavors designed to keep them healthy and productive, and if injured to restore them to maximum job functions as quickly and as cost effectively as possible.
  • 3. • WHO committee on occupational health 1950 gave the following definition: “Occupational health should aim at the promotion and maintenance of the highest degree of physical , mental and social well being of workers in all occupations ; the prevention among workers of departures from health caused by their working conditions ; the protection of workers in their employment from risks resulting from factors adverse to health ; the placing and maintenance of the workers in an occupational environment adapted to his psychological equipment and to summarize the adaptation of work to man and each man to his job.
  • 4. HEALTH OF WORKERS • Industrial workers constitute only a segment of the general population and the factors that influence the health of the population also applies equally to industrial workers i.e. housing , water , sewage etc. • In addition to these factors , the health of industrial worker in a large measure will also be influenced by conditions prevailing in their workplace.
  • 5. OCCUPATIONAL ENVIORNMENT • It means the sum of external conditions and influences which prevail at place of work and which have a bearing on the health of the working population. • 3 types of interactions in working environment: 1.Man and physical , chemical and biological agents. 2.Man and machine. 3.Man and man.
  • 6. A}MAN AND PHYSICAL, CHEMICAL AND BIOLOGICAL AGENTS THE PHYSICAL FACTORS IN WORKING ENVIORNMENT WHICH MAY HAVE ADVERSE HEALTH EFFECTS ARE HEAT, COLD, HUMIDITY, RADIATION, NOISE, LIGHT AND VIBRATION. THESE COMPRISES A LARGE NUMBER OF CHEMICALS , TOXIC DUSTS AND GASES WHICH ARE POTENTIAL HAZARDS TO THE HEALTH OF WORKERS. THE WORKERS MAY BE EXPOSED TO VIRAL, BACTERIAL AND PARASITIC AGENTS WHICH MAY RESULT FROM CLOSE CONTACT WITH ANIMALS OR THEIR PRODUCTS, CONTAMINATED WATER , SOIL OR FOOD. PHYSICAL AGENTS CHEMICAL AGENTS BIOLOGICAL AGENTS
  • 7. B}MAN AND MACHINE: • The unguarded machines, protruding and moving parts , poor installation of plant , lack of safety measures are the causes of accidents which is a major problem in industries. C}MAN AND MAN: • These are the human relationships amongst the worker themselves on one hand and those in authority over them on other .e.g .job satisfaction , security , incentives etc.
  • 8. OCCUPATIONAL HAZARDS 1.HEAT AND COLD 2.LIGHT 3.NOISE 4.VIBRATIO N 5.UV RADIATION : ARC WELDING 6.IONIZING RADIATION 1.LOCAL ACTION: DERMATITIS 2.IHANLATION: A.DRUGS B.DUST C.METALS AND THEIR COMPOUNDS 3.INGESTION: CHEMICAL SUBSTANCES SUCH AS LEAD , MERCURY , PHOSPHORUS ETC. WORKERS MAY BE EXPOSED TO INFECTIVE PARASITIC AGENTS AT WORKPLACE. OCCUPATIONA L DISEASE IN THIS CATEGORY ARE FUNGAL INFECTIONS , ANTHRAX , TETANUS. OCCURS IN WORKERS WORKING IN ANIMAL PRODUCTS AND AGRICULTURAL INDUSTRIES CENTERED AROUND MACHINARY AND PROTRUDING AND MOVING PARTS 10% OF ACCIDENTS OCCUR DUE TO THIS. ARISE FROM WORKERS FAILURE TO ADAPT TO AN ALIEN PSYCHOSOCIA L ENVIORNMENT FRUSTRATION , LACK OF JOB SATISFACTION , INSECURITY , POOR HUMAN RELATIONSHIP AND EMOTIONAL TENSION ARE SOME PSYCHOSOCIA L FACTORS WHICH MAY EFFECT BOTH PHYSICAL AND MENTAL PHYSICA L CHEMICA L HAZARD BIOLOGIC AL MECHANIC AL PSYCHO SOCIAL
  • 9. PHYSICAL HAZARDS 1. LIGHT:2 types; • Poor illumination : cause eye strain, headache and eye pain. • Excessive brightness : causes blurring of vision , visual fatigue , discomfort. • So there should be sufficient lighting wherever the person is working. 2.NOISE: 2 effects • Auditory effect: temporary or permanent hearing loss • Non auditory : nervousness , fatigue and annoyance.
  • 10. 3.Ionizing radiation: increasing application in medicine and industries .e.g. X rays. • Radiation hazards comprise of genetic changes, malformation and cancer. PSYCHOSOCIAL HAZARDS: Health effect can be classified as 2: • Psychosocial and behavioral changes: drug abuse , sickness, aggressiveness , anxiety. • Psychosomatic ill health: fatigue , headache , neck and back pain , hypertension.
  • 11. OCCUPATIONAL DISEASE • Defined as disease arising out of or in the course of employment. 1. Disease due to physical agents: • Light-miners nystagmus and occupational cataract. • Pressure-air embolism , blast. • Noise-occupational deafness. • Electricity-burns
  • 12. HEAT • It is a common physical hazard in most industries • Direct effect of heat exposure are burns , heat exhaustion , heat stroke and heat cramp. • Indirect effect are decrease efficiency , increase fatigue and enhanced road accident rates. • Direct effects are: 1. Skin disorders-skin rash due to sweat retention. Prevented by light , clean non-occlusive clothing. Avoid prolonged sweating 2. Heat edema: due to vasodilatation mild swelling. Prevented by elevation and pumping exercises . 3. Heat syncope: unacclimatized individual heat stress vasodilatation hypotension. Treatment-rest & fluids
  • 13. Prevention-avoid long standing , move legs repeatedly 4.Heat cramps-occurs after intense exertion at end of work or during rest. Treatment-salt intake & IV if needed. 5.Heat exhaustion-weakness , fatigue , nausea , vomiting , headache , muscle cramps , anxiety , impaired judgment. Treatment-IV fluids , plenty of water &salts , rest in cool temperatures. 6.Heat stroke-true medical emergency.CNS dysfunction. Treatment-Hospitalization , evaporative cooling , medication and rest. • Acclimatization: repeated exposure increases tolerance to work
  • 14. COLD INJURIES • Result of cutaneous vasoconstriction. 1. Chilblains-reddish blue swollen patches that itches. Treatment- warm water immersion and analgesic 2. Immersion foot-develop due to prolong exposure to cold or wet condition. Treatment-elevation , re warming , supportive care. 3. Frostbite-tissue freezes after temp below 20F. Treatment re warming , protection from pressure and infection and analgesics. 4. Hypothermia : leads to severe tissue damage • Occupation : miltary persons , person working in cold storage.
  • 15. PRECAUTIONS TO BE TAKEN • Wear gloves • Warm clothing • Gum boots • High calorie diet • Frequent breaks in hot environment • Regular inspection of part • On job exercises.
  • 16. VIBRATION • 2 types of vibration injuries occur: 1. Whole body vibration 2. Hand arm vibration • 10-500Hz is the range • Has negative effect on both nerves and blood vessels and considered a contributor to white finger a disorder resulting in ineffective distribution of blood flow to the fingers due to vascular spasms. • Occupations : drillers , drivers , foundry workers etc.
  • 17. PREVENTION • Whole body vibration: drivers 1. Shock absorbing material such as shoes. 2. Seat modifications 3. Back support 4. Avoid twisting and forward bending movements 5. Proper vehicle maintenance. 6. Avoid jerks 7. Frequent breaks 8. Job rotation 9. Stretching exercises
  • 18. • Hand arm vibration : drillers 1. Ergonomically designed tools 2. Non slip handles 3. High power: weight ratio 4. Leather gloves 5. Maintain temperature 6. Regular maintenance of tools 7. Protective clothing 8. Job rotation 9. Rest period.
  • 19. DISEASE DUE TO CHEMICAL AGENTS • Coal dust-Antrocosis • Silica- silicosis • Asbestos-asbestosis • Cane fiber - bagassosis • Tobacco- tobacossis • Hay/grain dust-farmer’s lung
  • 20. MAIN INJURIES IN INDUSTRIAL WORKERS 1. Back injuries 2. Upper extremity injuries • Precaution should be taken to reduce injury because it will: 1. Help in productivity. 2. Health care cost will ne reduced. 3. Economic condition will be increased. 4. Mental state improves. 5. Employee-employer relationship improves 6. Turnover of job decreases so time wastage decreases.
  • 21. CUMULATIVE TRAUMA DISORDERS • Term applied to a wide assortment of ailments that effect the upper body. • An Italian physician Bernardino Ramazini stated two hazards which affect health adversely: 1. Character of material handled. 2. Certain violent and irregular motions and unnatural postures of body. • Most common affected parts. • Structures affected
  • 22. PATHOPHSIOLOGY OF CTD Repeated force on soft tissue for prolonged period of time micro trauma Inflamm ation Edema Reduces further blood flow to the muscle Delayed healing Chronic inflamma tion
  • 23. RISK FACTORS • Occupational: 1. Posture/position 2. Force 3. Repetitions 4. Vibration 5. Temperature extremes 6. Direct pressure • Personal: 1. Poor physical conditioning 2. Gender 3. Physical stature 4. Previous injuries 5. Certain diseases 6. Stress/attitude
  • 24. TYPES OF CTD’S • Carpal tunnel syndrome • Tendonitis • Bursitis • Reynaud's syndrome • Cubbital tunnel • Tenosynovitis • Trigger finger • Dequerian’s
  • 25. SYMPTOMS • Soreness • Pain • Discomfort • Limited ROM • Numbness • Tingling sensation • Swelling • Weakness • Burning sensation • Clumsiness
  • 26. COST OF CTD’S • Worker’s compensation • Turnover increases • Absenteeism • Discomfort at work • Product defects • Production barriers
  • 27. CTD’S AVOIDED BY Injury prevention management Fitness for work ergonomics Education and training
  • 28. A. MANAGEMENT • Organizational 1. Gain support from all level of management 2. Establish manager accountability for implementations and effectiveness of policies and procedures. 3. Change managers attitude by making them accountable for injuries. 4. Establish and communicate work procedures and rules. 5. Job analysis and rotation. 6. Enforcing safety precautions.
  • 29. • Medical : 1. Encourage early aggressive treatment of reported injuries. 2. Find competent physician and therapist 3. Encourage employers to see designated medical providers. 4. Provide modified duty and on job work hardening. 5. Make sure medical providers consider ergonomic factor in treatment plan. • Claims: 1. Emphasize regular and effective communication with injured employer and the medical provider. 2. Establish specific written claims , management policies and adhere to them.
  • 30. 3.Know and internalize medical management principles to make sure they are being followed correctly. • Two important factory laws in India today are: 1. Factories Act,1948. 2. Employee’s State Insurance Act,1948.
  • 31. B.FITNESS FOR WORK • Exercise program: 1. Improve cardiovascular conditioning 2. Improve flexibility 3. Improve strength 4. Promote relaxation Control fatigue through positional reversal and stimulation of circulation. • On job exercise: 1. Warming up 2. Stretching exercises-before and during work
  • 32. C. EDUCATION AND TRAINING • Job rotations • Work rest schedules • Work load reductions • Training-to encourage early reporting of symptoms.
  • 33. D.ERGONOMICS • Ergonomics is the field of study that seeks to design tools and tasks to be compatible with human capabilities and limitations. • Principles of ergonomics: 1. Physical principles 2. Cognitive principles
  • 34. PHYSICAL PRINCIPLES 1. Keep everything in easy reach 2. Work at proper height 3. Work in good posture 4. Reduce excessive force 5. Minimize fatigue 6. Reduce excessive repetitions 7. Provide clearance and access 8. Minimize contact stress 9. Provide mobility and change of posture 10. Maintain a comfortable environment
  • 35. COGNITIVE PRINCIPLES 1. Standardize : standard codes; on and off buttons 2. Use stereotypes : human mind tendency ; push button forward machine starts. 3. Link action with perceptions : control P- print 4. Simplify presentation of information: use icons , signs 5. Present information at appropriate level of detail : avoid unnecessary information 6. Present clear image : image clear and near the product. 7. Use redundancies : double information ; siren +light 8. Use patterns: machine working knob up light on 9. Provide variable stimuli: change stimuli 10. Provide instantaneous feedback: defect reported