Conflict is a natural part of life that arises from differences in beliefs, actions, or goals. Common causes of conflict include territorial disputes, ethnic/religious differences, struggles for power/ideology, social injustice, and competition over economic resources. When in conflict, it is important to recognize and process anger in indirect ways like distancing oneself, relaxation, and using social support. To deal with others' anger, listen actively and stand in their perspective without counterattacking, then work toward understanding and mutually agreeable solutions. Creating a peaceful classroom involves affirming students, respecting differences, encouraging cooperation over competition, and teaching conflict resolution skills.

1. PEACETHEME 6:

2. It is a natural part of life.
It is from the Latin word conflictus
which means striking together with
force. It occurs when one’s action or
beliefs are unacceptable to and
resisted by the other (Forsyth,1990).

3. WHY DO CONFLICTS ARISE?
 Territorial Disputes
 Ethnic and Religious Animosities
 Ideological and Power Struggles
 Social Injustice
 Search for Statehood
 Trade and Market Competitions
 Contest over Economic Resources
among others.

4. DEALING with ANGER in a
CONFLICTS SITUATION
 ANGER is one of the more
commonly experienced
emotions when parties are in
conflict.

5.  Recognize that you are angry
 Distance yourself from the situation
 Release anger physically in indirect forms
 Use relaxation techniques
 Calm your mind
 Apply therapeutic techniques
 Turn to spiritual support
 Use social support
 Redirect energy
 Cry it out

6. Describe the behavior that
angers you.
Describe how you feel about
the behavior.
Describe the reason for your
feeling.

7. HOW DO WE DEAL WITH OTHER PEOPLE’S ANGER?
 Allow expression. Listen.
 Do not counter attack.
 Stand in the shoe of the other.
 Help him/her to calm down.
 Paraphrase/Clarify.
 Explain your situation.
 Look into options together.
 If you can’t deal with other person’s
wrath, ask for help.

8. Avoidance or withdrawal
Aggression
Accommodation
Compromise
Collaboration

9. Steps in the Collaborative
Problem Solving Approach
 StoryTelling
 Focusing
 Thinking up
 Concurring

10.  Speak in a gentle, non-threatening manner.
 Think carefully of what you are going to say.
 Use the I-message.
 Admit your own responsibility to the conflict.
 Avoid using hazy statements and global words such
as always and never.
 Be willing to tell the other person his/her positive
attributes.
 Show positive regard and respect.
 Be tough on the problem, not on the person.
 Don’t take anything personally
 Be solution oriented.

11. Actively listen.
Listen with empathy.
Accept criticism of your ideas
or behavior.
Paraphrase what you heard and
clarify when needed.

12.  Impartial to establish trust among parties in
conflict.
 Nonjudgmental and understanding.
 Know how to reframe situations and
broaden perspective.
 Show regard and concern for parties in
conflict.
 Anticipate a positive outcome and
influence adversaries.

13. PEACABLE CLASSROOM
 characterized by affirmation,
cooperation, communication,
appreciation for diversity, appropriate
expression of feelings and peaceful
conflict resolution. (William Kreidler)

14.  Declare your classroom a zone of peace and
establish rules to achieve it.
 As the teacher, let this peace begin with you.
 Affirm your student.
 Express feelings appropriately and encourage
students to do so.
 Encourage respect for and acceptance of
differences.
 Employ more cooperative than competitive
activities.
 Teach students how to resolve conflicts
peacefully and constructively.
 Practice students’ skills of communication.