2. OBJECTIVES
• To strengthen awareness on managing
conflict and cultivating peace
•To enhance learning outcomes on
promoting a culture of tolerance and
respect
•To increase teacher’s self-confidence in
sowing seeds of peace and respect for
cultural diversity
3. Topic Outline
Conflict Management and
Peace-Building
•Cultivating Peace and Managing
Conflict
•Promoting Peace by Respecting
Others
•Sowing the Seeds of Peace and
Respect for Cultural Diversity
6. •Are you ready to begin
your journey towards
championing the cause of
peace and respect for
cultural diversity in our
school?
7. •own attitudes and perceptions of
conflict, violence
•their causes and effects
• honest look at your own beliefs and
opinions.
8. •close your eyes
•think about what it would be like if
you could make our school a center of
peace in our community.
• think about the powerful role you can
play as teachers in making this dream
a reality.
•Finally, take a deep breath and open
your eyes.
10. •“He who lives in harmony with himself lives
in harmony with the universe.” - Marcus
Aurelius
•“As human beings, our greatness lies not so
much in being able to remake the world-
that is the myth of the ‘atomic age’ - as in
being able to remake ourselves. - Mahatma
Gandhi
11. is described as the hostility or
antagonism towards another due to
a difference in ideas, interests,
desires, or needs. The situations of
conflict you have experienced may
have involved school head co-
teachers, students, or even parents
and members of the community.
Conflict
12. •experienced in your life as teachers
•Include the situations in which you were
directly involved in the conflict and
situations where you had to mediate
between two parties.
13. •describe the conflict
•Gravity of the conflict
•Cause of the conflict
•Effects of the conflict
•Who were involved?
•Resolution of the conflict
ACTIVITY
14. •we examined a conflict situation and how one might
have dealt with that conflict.
•We described the conflict and determined its causes
and effects.
•We also examined how we might have dealt with the
conflict and what the results of our actions might have
been.
•the approach to the conflict was constructive, and
finding the solution involved each of the concerned
parties. There may have been other options in dealing
with this conflict. These options may have also
resolved the conflict, or they may have deepened the
conflict.
15. •conflict situations in your life,
•realized that conflicts
•vary in terms of their effects on
people.
•choices that you make in dealing with
them.
16. (a) Do you see any general pattern in
the cause of each conflict?
•Conflicts usually arise when two
parties have different in ideas, needs,
or interests that they cannot reconcile.
Many times, conflicts begin when
parties cannot agree on something, or
hold strong, divergent opinions on an
issue.
17. (b) Can you determine how you usually deal
with conflicts based on the ones that
you identified?
•Looking at the conflicts that you identified, you
must have noted that you can deal with
conflicts in many ways. Was there an instance,
for example, when students were sent to your
office because they were caught copying from
one another during an exam? What did you tell
the students? How did you handle the teacher
who might have harshly scolded the students
before the whole class, and threatened to give
failing marks in that subject?
18. •Each method of dealing with conflict has certain
implications that could help or hinder the resolution of
the conflict in a constructive way. As teacher, you must
determine the best approach to dealing with conflict. If
a heated debate between two parents or between a
parent and with co-teacher occurs during the Parent-
Teacher Association (PTA) meeting, you should be able
to effectively manage that conflict. Determining the
most appropriate way to resolve a conflict in a manner
that creates trust and understanding between two
parties is a critical skill all of us must possess
19. (c) If some of the conflicts you identified have not yet
been resolved, why do you
think do they remain unresolved?
•There are many reasons why conflicts remain
unresolved even if one or both parties make
an effort to end the conflict. Many times,
conflicts can persist because the methods
used by each party are not considerate of the
needs and concerns of the other party. Fear,
anger, and pride are some of the strong
emotions that can affect the willingness of
each party to dialogue.
20. •Conflict can affect a school deeply and will
hinder efforts to create an environment of
peace and understanding. With knowledge
of appropriate conflict resolution
techniques, individuals will be more
confident about dealing with conflicts and
resolving them in ways that build trust and
understanding between two parties.
21. (d)If you were given a second chance, is
there anything that you would do differently
in the way you managed each of the conflict
situations you identified?
•You may have realized that over the years, you
have gone through experiences that changed the
way you view certain situations. As such, you may
deal with conflict differently today than the way
you did when you were much younger. Over time,
you meet different types of people and grow in
knowledge about different issues and social
concerns. This knowledge will have an impact on
your perception of conflict and how you handle it.
22. Even as a child, you experienced conflict when you had
to share things with your siblings, or when you were
forbidden from doing things by your elders.
Throughout your life, you encounter situations that put
you in conflict with others. For example, you may have
experienced having a different opinion with your co-
teachers on certain policies. You may have expressed
your opinions to your School Head, who might have
disagreed with your views.
23. Dealing with Conflict
In our everyday dealings with people–
even our closest of friends – we
encounter conflict. Everyone has
opinions, wants, and needs, and
sometimes these clash with our own
opinions, wants, and needs.
24. • Differences in ideas, opinions, values, and
beliefs
• Non-alignment of wants and needs of both
parties
• Differences in the goals and interests of each
party
• Misunderstanding or miscommunication
• Competition over resources or opportunities
25. •Nario-Galace (2006) describes three ways
you can deal with conflict:
•i) avoidance, ii) aggression, and iii)
problem-solving or negotiation.
Each of these methods carries certain
implications in terms of their effects on
people and how effective they are in
resolving conflicts.
27. •There is a tendency for the more combative party
to rule over others.
• Pretending that the conflict is not there while
secretly nursing a grudge can damage
relationships over the long term.
• A lack of trust can emerge when there are doubts
about the other person’s ability to bridge
differences or even the sincerity of the efforts, and
if these doubts exist in the mind, it means closed
doors for dialogue and resolution of the conflict.
29. •It introduces power as a factor in resolving conflicts, and it
turns the dialogue into a power struggle that can alienate
and increase the frustration of those who have little
control in the interaction.
• Verbal and physical assaults can hurt and dehumanize the
other party, put people on the defensive, and reduce trust
and confidence in the other.
• Finally, acting aggressively does not solve the conflict. It
can lead to broken relationships or physical and
psychological harm. It might lead to a situation where
both adversaries lose.
31. • Discussing the problem with the other party
• Honestly stating our interests, feelings, and
opinions
• Listening to what the other party has to say
• Working towards a solution to the problem
32. • It does not result in hurt feelings
because its objective is to explore options
and not secure one’s position. There is an
openness to the ideas and opinions by
others, and the goal is to listen and
understand the feelings and needs of the
other party.
33. It increases trust between the two
parties. When one party feels that
the other is considering their
feelings and needs, it will help open
the doors to increased
understanding. It builds the
relationship rather than strain it.
34. Conflicts between two groups of people that
escalate into violence and armed struggle may
affect student relations in school. Students
from two opposing cultural groups may feel
strong negative emotions towards each other.
This may affect either group’s ability to solve
problems constructively, and may even
manifest itself in aggressive or violent
behavior. Students of one culture may keep
together and protect each other when one is
wronged.
35. •In the preamble of the UNESCO
constitution (UNESCO, 2009), you can
find the following statement:
•“Since wars begin in the minds of men,
it is in the minds of men that the
defenses of peace must be constructed.”
36. Conflict erupts because there is a lack of
concern by an individual for another
individual. Usually, people who are not
open to new ideas or who are not willing
to accept differences have a difficult time
managing conflict with others. This can
result in serious divisions between
groups of different cultures and can be
counterproductive to peace efforts. In
fact, if conflict is not managed in a
constructive manner, it can lead to more
serious forms of conflict.
37. Many of us may feel that war and
violence is inevitable simply because it is
all around us. We see it in the media or
hear about it from other people. Some of
us might have even experienced war or
violent conflict ourselves. Because it is all
around us, it is understandable that there
may be a feeling of helplessness.
38. Many times, conflicts arise when people’s
rights are violated. There are instances
when we may feel that we are being
denied our rights, or when we deny others
their rights when we are in a position of
authority. Human rights are basic rights
and freedoms a person is entitled to,
regardless of nationality, sex, national or
ethnic origin, race, religion, language, or
other status.
39. In 1948, the United Nations drafted the
Universal Declaration of Human Rights
(UDHR) (United Nations, 2009). In it,
they declared that all human beings are
born with equal and inalienable human
rights and fundamental freedoms, and
they encouraged all nations to uphold
these rights.
40. 1. Why do you think did the UN identify schools
and educational institutions as an important venue
for disseminating and discussing the Universal
Declaration of Human Rights (UDHR)?
because it is important to instill the
concept of human rights in the future
leaders of every nation. The school as
a place of learning is the most
effective place where awareness of
the rights of others is instilled in
individuals
41. 2. How might I violate the rights of others with
my own thoughts, words, or actions?
We can violate the rights of others with our
own thoughts, words, and actions in many
ways. In our thoughts, we can violate the rights
of others by perceiving them as different and
undeserving of the rights as defined in the
UDHR. We can also violate the rights of others
through our words or actions. One example is
when we show intolerance for the culture or
opinions of students and teachers from
different cultural groups, or when we express
our prejudice of another’s religion, values or
beliefs.
42. 3. What effect does this have on the
persons whose rights I have violated?
When we violate the rights of others, this causes
alienation and frustration in those whose rights we
have violated. When we ourselves experience
violation of our rights, we get hurt or we get angry.
When we hear stories in the news or media of
prejudice against our beliefs and religion, we might
feel anger towards those who express this prejudice.
We may also think that those around us do not care to
know us, so this creates deep divisions between us
and others.
43. 4. What can I do to promote and protect,
instead of violate, other people’s rights?
•You can promote and protect human rights by
disseminating and encouraging the discussion
of the Declaration of Human Rights and other
important human rights documents. You can
instill respect for the rights of others through
school programs and activities that help
students understand human rights and
commit to upholding these rights. As an
individual, you can adopt the principles of the
declaration of human rights and integrate
them into your life.
44. Structural Violence
•We can never have a real culture of peace and
respect for diversity in our school if we do not
teach our students respect for human rights.
One of the foundations of peace is upholding
the rights of every person and making sure that
these rights exist and are not taken away. The
school is a critical venue for developing the
awareness of human rights in society because
the children are open to ideas that can change
the world.
45. •Aside from violating the rights of others
by what we say or do, we inadvertently
encourage violation of human rights by
not upholding the rights of others when
we see them violated. Part of upholding
human rights is not just watching our
own actions.
Structural Violence
46. •It includes being vigilant about human
rights and advocating these rights in
your community and society. Part of the
role you play as teachers is to instill in
your students a sense of responsibility
for upholding human rights.
Structural Violence
47. Human rights violations are not just
confined to the actions of one person
against another. The rights of others
can be violated by a system or
structures in society that may be
accepted as natural. A condition such
as this is referred to as structural
violence.
Structural Violence
48. Can you think of ways in
which structural violence
manifests itself in your
community?
49. Identify groups in your community whose
rights are often violated. You can look at the
situation of the poor, women, and members of
minority religious and ethnic groups, and
think of other groups not mentioned here.
Think about how the rights of these groups are
violated, and what structures exist in the
community that result in the continuous
violation of their human rights.
50. •1. What you can do to help
challenge the violation of human
rights at your school and
community?
•2. What can you do to help alleviate
economic inequity?
•3. How can you involve your school
and your community?
51. Summary
conflict is a
normal part of life
and how it can
escalate into
aggression and
violence when
not properly
resolved or
managed.
52. dealing
with
conflict
i) avoidance, ii)
aggression, and iii)
negotiation. Of the three,
negotiation is the most
effective way of dealing
with conflict because it
allows both parties to
discuss their issues in a
non-threatening
manner.
53. dealing
with
conflict
It also helps build trust
between the two parties in
conflict. If you want to
build a culture of peace
and respect for diversity in
your school, you must
apply and teach the skill of
negotiation and problem-
solving.
54. Conflict
Conflicts are part of
everyday life and they
surface when the rights
of another are violated
or denied. Awareness of
human rights and
upholding these rights
are a key component in
creating a culture of
peace in your school.
The road ahead is full of challenges, but this will help US overcome those challenges by providing us with concepts and tools to guide us in this new role
We will focus on your own attitudes and perceptions of conflict, violence, and their causes and effects you should be prepared to take an honest look at your own beliefs and opinions.
Now, let’s begin! Before we begin , close your eyes and think about what it would be like if you could make our school a center of peace in our community. Then, think about the powerful role you can play as teachers in making this dream a reality. Finally, take a deep breath and open your eyes.
Are they common? Both sayings relate to the importance of remaking one’s self before you can begin remaking others and the world.
As teachers, we are in a position to touch many lives. In our role we provide guidance to our school, in the classroom as we set an example in our words and actions.
Think about what Gandhi says concerning the potential to remake ourselves. Revolutionary changes in the world are not solely made by technology – they are also made by people who have discovered that they can be the change they wish to see in the world and that they can make a difference.
As teachers, you have most likely encountered many situations of conflict.
For this activity
Think about several instances of conflict you have experienced in your life as teachers, and list them down on a sheet of paper. Include the situations in which you were directly involved in the conflict and situations where you had to mediate between two parties.
Can you think of other courses of action that may have resulted in a deepening of the conflict? Can you think of the different ways in which you have dealt
with conflict in your own life? In which cases did your course of action resolve the conflict and in which cases did it deepen the conflict?
Think about past conflicts that you have experienced. What was the cause and effect of the conflict, and how did you deal with it? What can you say about the effect of the different approaches to conflict that you have tried in your life?
Now lets reflect on the stories in our activities
As you were thinking about the conflict situations in your life, you probably realized that conflicts can come in many forms. They can also vary in terms of their effects on people. By thinking about the conflicts in your life, you can think about the choices that you make in dealing with them.
In the school setting, disagreements over policies and school management may often result in conflict, especially when one or both
parties have difficulty communicating with one another. For example, teachers may refuse to accept the adoption of peace education strategies in
the classroom for fear that this will require additional work. If this remains unresolved, the division between the teachers and the school head may
worsen, leading to a failure of the peace education program
Some of the approaches you used in these situations may have effectively resolved the conflict. On the other hand, some methods of dealing with
conflicts may result in a worsening of relations between the parties, and the conflicts remained unresolved.
When conflicts go unresolved for long periods of time, deep divisions between the parties may develop, and this may make it more difficult to
resolve the conflict. At school, a conflict between groups of students or between two teachers may remain unresolved and affect the performance
of both parties. Students in conflict may not be willing to work together or two teachers in conflict, despite trying to resolve the problem, may make
matters worse if one party forces its position on another.
As you were reflecting on the conflict that you experienced in the past, you might have thought about the things you would have done differently in handling the conflict. This realization is due to the fact that you have learned more about people and have had new experiences that changed how you view the conflict now.
Conflict is a part of life and we are sure to experience it in many different forms.
Conflicts emerge because of tension that two people feel due to certain differences. Some examples of this are the following: (read slide)
Now that we know that conflict is a part of everyday life, how do we manage it?
(Read 1st )In all cases, you decided to deal with the conflicts in a certain way, and the results were either favorable or not.
We can choose to walk away if we feel that the issue is not that important to us, or if we feel helpless and do not believe that we can improve the situation. You can also choose to avoid conflict if you feel that by doing so, you can gain composure and self-control when the situation is tense or full of emotion.
(Read 1st)If we avoid conflict for too long, however, it can also become a refuge where we escape facing the problem. The implications of using avoidance to deal with problems are the following: (slide)
Avoiding the conflict often does not solve the problem. In fact, there is a good chance that whatever ill-feelings and anger that both parties have may worsen because the conflict is not managed and issues are not clarified.
When emotions are high and there is a lot of anger and frustration, we may choose to react to the situation in an aggressive manner. This becomes an option when the importance of the issue is high, and we care more about it than we do the relationship with the person at the other end of the conflict. Aggression can be manifested in conflicts when parties become physically or verbally hurtful, loud, sarcastic, directive, and domineering. Other aggressive methods include demanding concessions and using any power to achieve them.
(Read 1st)Aggression is seldom an effective way to solve conflicts. Dealing with conflict in an aggressive manner can even hurt any efforts to resolve it. Some effects of dealing with conflict through aggression are the following:
Negotiation involves taking positive and constructive steps to solve a dispute. In negotiation, we approach the other party with the sincere desire to find a mutually acceptable and beneficial solution to the conflict.
(Read 1st)Through problem-solving and negotiation, we take steps to make sure that not only are we satisfied with the resolution, but the other party is as well. Some ways that a negotiation approach is manifested in conflicts are through the following:
(Read 1st)The problem-solving or negotiation approach is a constructive method of solving conflicts. The benefits are
Although the problem-solving approach is almost always the better option for dealing with and managing conflict, there are times when, in spite of your efforts, you will not be able to find a mutually beneficial solution. If you encounter this, don’t lose hope in the negotiation process. You may need to find a compromise until a more acceptable solution can be found.
it is critical that you develop the foundations of peace in the minds of your students, so that they may learn how to manage conflicts in a constructive manner. By doing so, violent conflicts can be avoided.
It tells us that wars come from the way we think about other people and how we think about conflict and violence. More important, it is a powerful reminder that we have the ability to choose how we manage conflict – we can take the path of violence or the path of peace.
conflicts can cause breakdown of relationships between people.
We can learn to manage conflict better, understand different forms of violence and ways to prevent them, and create an environment of tolerance and concern for others.
Students have the opportunity not only to learn and discuss respecting and promoting human rights, but to live these values as well. By providing students with guides and models of behavior, you will enable them to determine courses of action for each situation that considers the rights of others.
This may actually happen in school when a student is denied the opportunity to participate in leadership or academic activities simply because his/her values and beliefs are not respected by the majority
You can examine your thoughts, perceptions and actions, and determine if you need to change things within yourself so that you can uphold human rights and be an example to your students.
You can help them become aware of the importance of human rights for each individual. You can also make them more aware of situations in their community and society where the rights of others are violated.
You can help them become aware of the importance of human rights for each individual. You can also make them more aware of situations in their community and society where the rights of others are violated.
In situations where people live in poverty, there is often a lot of conflict and violence. This can happen when people are desperate and feel they have no options. When there is inequity in society, this leads to conflict. When many people live a hand-to-mouth existence while others have more than enough opportunities, it is possible that it will cause deep divisions in society, like divisions of “rich” and “poor,” or “educated” and “uneducated.” These divisions can become a deep source of conflict in many societies.