Conflicts arise from clashes between different ideas, interests, values, emotions, and expectations. The way conflicts are handled can affect how future conflicts are dealt with. Common sources of conflicts include fights over resources, disagreements over expectations or values, and hurt feelings. Potential solutions to conflicts include negotiation, compromise, mediation, and collaboration where both sides work together to find a mutually agreeable resolution. Proper communication is important for effectively resolving conflicts.

1. EVERYTHING ABOUT
CONFLICT
By: Sheri, Devang, & Antonella

2. What is conflicts?
 If you don’t learn how to deal with
Conflicts is any conflicts, you will face a lot of serious
clash/problems problems in the future.
of different
ideas and  Conflicts can be found and made for
interest anything. Example:
  fighting over if you made a valid try
in touch.
  Arguing how gets to visit grandpa
first
  Having a disagreement over who

3. Major Sources of Conflicts
 Resources: Many conflicts happen when two or
more people want the same thing but only one
 can have it. Expectations: Many conflicts happen
Values and
because of different ideas about what is important or how
things should be done.
 Emotions: Many conflicts happen because of hurt feelings
or anger. These feeling are usually a reaction to rudeness
or insensitivity.

4. The Conflict Cycle
Conflict
 The way that you handle
conflicts now affects the
way that you will handle
conflicts in the future.
Attitude about Response to
conflict conflict
 Different people deal
Consequences
of response to
conflict
with conflicts differently
http://www.youtube.com/watch?v=DsiayV5LuD0

5. Situation: Unfair distribution of kinds of
candy
Cause: ?
Conflict:?
Resolution: ?
Ideas to think about:
What caused the conflict?
How could it be solved?
Are there any ways to avoid conflicts?

6. Signs of conflicts
 Disagreement – with another
person over an issue
 Emotions – When conflict
begins you will feel emotions
(frustration, resentment, anger
etc.)
 Others’ Behavior – If you
notice another person
becoming angry or frustrated
about a disagreement then

7. Mediation: A person who
Solving Conflicts helps solve the conflict.
Communicating during conflicts:
Negotiation  Body Language
Step 1
The act of discussing the  Listening
issues of a conflict to reach
an agreement. Important: Remember to communicate
and express what you feel.
- Speak openly and honestly
Step 2 Compromise - Be sure to only use the words that
The solution to a conflict in
explain how you feel
which each side gives up - Don not use abusive or threatening
something to reach an language
agreement. - Do not make demands or threats
- Avoid words that threten the other
person (insults)
Step 3 Collaboratio - Avoid using the word you. In a
n conflict, usually comes before an insult
The solution in a conflict in
or and accusation. Instead, use the
which both sides work
together to get what they
word I or me to describe your feelings.

8. The end.
Remember to
watch out for
conflicts they
could be
anywhere!