This document provides an introduction to operations research. It discusses how operations research uses quantitative methods and mathematical modeling to help solve complex problems in engineering and management. Some key points covered include: - Operations research originated from efforts during World War II to apply scientific methods to military problems. - It involves constructing mathematical models of real-world systems and using analytical techniques like linear programming to derive optimal solutions. - Common applications include production and distribution planning, investment analysis, and facility layout. - The modeling process involves formulating the problem, developing and testing a model, and implementing the results. - Operations research has helped many organizations save millions of dollars by optimizing resource allocation and other business decisions.