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Microsoft Teams is Here!
The document outlines a webinar introducing Microsoft Teams, emphasizing the role of modern collaboration styles and technologies across generational preferences in the workforce. Experts discuss various communication methods tailored to audience size, tone, and urgency, alongside showcasing the features of Microsoft Teams as a collaboration platform. It also addresses questions from the community regarding future developments and best practices for using Teams effectively.
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Microsoft Teams is Here!
- 1. Microsoft Teams isHere! Presented by AvePoint, Avanade, and Microsoft Webinar: April 12, 2017
- 2. Agenda: • Meet OurExperts • Modern Collaboration Journey • Meet Microsoft Teams • When To Use What in Groups • Panel Discussion with Live Q&A
- 3. Dux Raymond Sy AvePoint ChiefTechnology Officer (CTO) Microsoft MVP & Regional Director @meetdux
- 4. Dan Stevenson Microsoft Group ProgramManager Microsoft Teams @DanSkype
- 5. Michelle Caldwell Avanade Digital WorkplaceDirector Microsoft MVP & Regional Director @shellecaldwell
- 6. Modern Collaboration Journey ByMichelle Caldwell, Avanade Microsoft MVP and Regional Director
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- 8. Collaboration Is NotWhat It Use To Be
- 9. Collaboration Is NotTechnology
- 10. Technology can bethe enabler The technology can support and guide your collaborative environment But, at the same time it can also totally destroy it The technology moves faster than your business You must understand your culture and demography To be the collaborative enabler you need to build strategies, supporting your business objectives, but also be prepared to change them
- 11. Generational Preferences atWork -Bruce Tulgan Characteristics Maturists (pre-1945) Baby Boomer (1946-1964) Generation X (1965-1977) Generation Y (1978-1989) Generation Z (1990-2000) Formative experiences Second world war Rationing Rock ‘n Roll Nuclear families Defined gender roes – particularly for women Cold War Post War boom “Swinging 60s” Apollo Moon landings Youth culture Woodstock End of Cold War Fall of Berlin Wall Live Aid Introduction of first PC Early mobile technology Latch-key kids Rising levels of divorce 9/11 terrorist attacks PlayStation Social media Invasion of Iraq Reality TV Google Earth Economic downturn Global warming Mobile devices Arab Spring Produce own media Cloud Computing Wiki-leaks Percentage in NA workforce 1% 30% 27% 28% 14% Aspiration Home Ownership Job Security Work-life balance Freedom and flexibility Security and stability Attitude toward technology Largely disengaged Early IT adaptors Digital Immigrants Digital Natives “Technoholics” Attitude toward career Jobs are for life Organizational – careers are defined by employers Early “portfolio” careers – loyal to profession, not necessarily employer Digital entrepreneurs – work “with” organizations not “for” Career multitaskers – will move seamlessly between organizations and “pop-up businesses Signature product Automobile Television Personal Computer Tablet/Smart Phone Google Glass, graphene, nano- computing, 3-D printing, driverless cars Communication media Formal Letter Telephone E-mail and text message Text or social media Hand-held communication Communication Preference Face-to-face meetings Face-to-face ideally but increasingly will go online Text message or email Online and mobile (txt msg) Facetime
- 12. Collaboration Is DrivingBusiness Value Organizations with a modern collaboration strategy are seeing vast improvements in:
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- 14. Avanade’s Point ofView on Collaboration Technology can be the enabler A modern collaboration platform supports many modalities A continuous suite to minimize context switching At the forefront of modern collaboration Allows many different journeys Applicable for many cultures and ways of working An always evolving platform
- 15. Conversation and CollaborationJourney Collaboration is not always a static and pre-defined process and a modern collaboration platform must accommodate for all scenarios. Email Instant Messaging Team Collaboration Document Library Cloud Storage Enterprise Social Knowledge Management t Ideation Formalized project Refines solution Presentation of solution Archival Feedback from SMEs Creates a document Skype conversation with colleague Creates and shares document Collaborates with team Harvests knowledge Finalizes result Shares result Searches for information Persistent Storage Journey example 1 Journey example 2
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- 17. Generational Preferences atWork Baby Boomer (1946-1964) Generation X (1965-1979) Millennial (1980-1997) Generation Z (1998-2020) In Person Meeting Virtual Online Meeting (No Video) Virtual Online Meeting (Video) Email Team Workspaces Instant Message (IM) Enterprise Social Networking Persistent Chat Conversational User Interfaces Mostly preferAlways prefer Somewhat prefer Occasionally prefer Do not prefer Avanade Research, Wired Magazine: The Next Generation of Working Practices, Herman Miller: Generations at Work, EY Study on Generational Shifts For organizations with a multi-generation workforce, it is important to understand your demographics to know how to best find the balance of tools across the generations. If you are an organization that heavily relies on email, what are you doing for your new workers? Are you giving them the tools they need to be effective? Note: this is a generalization of observations, but any individual may cross multiple categories.
- 18. ©2017 Avanade Inc.All Rights Reserved. <Highly Confidential> See Avanade’s Data Management Policy What to use when Audience (Internal or External) INDIVIDUAL GROUP TEAM DEPARTMENT ORGANIZATION PRIORITY/TIMESENSITIVITY URGENT/HIGHAD-HOC/LOW GENERATIONALPREFERENCES GenZ(1998-2020)BabyBoomer(1946-1964) Millennial(1980-1997) GenX(1965-1979) MyAnalytics Skype for Business Call or Instant Message (IM) Skype for Business Online Meetings Skype Broadcast Outlook Email OneDrive for Business Yammer (All Company and Groups) Team Sites (Office 365 Groups) Microsoft Teams Delve Boards SP Publishing Site SharePoint Team News Office 365 Video SharePoint Intranet Avanade Research, Microsoft Bots and Connectors
- 19. Welcome to MicrosoftTeams By Dan Stevenson, Microsoft Group Program Manager for Microsoft Teams
- 20. Co-Creating Content Office 365 ProPlus Co-authoring acrossdesktop, mobile, web Mail & Calendar Outlook Undisputed leader in mail and calendar Voice, Video & Meetings Skype 100M meetings each month Chat-based Workspace Microsoft Teams Introducing Microsoft Teams Sites & Content Management SharePoint 190M end users Enterprise Social Yammer 85% of Fortune 500 Office 365 Collaboration
- 21. The chat-based workspacein Office 365 Customizable for each team Security teams trust A hub for teamwork Chat for today’s teams
- 22. Suited for manydifferent team types and roles
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- 24. Architecture and TechnicalDesign Azure AD/Office 365 services • AAD for identity, groups, authentication (including future guest support) • Groups shared w/SharePoint, Planner, etc. • O365 Connectors infrastructure • Web clients (Word, PowerPoint, Excel, OneNote, PowerBI) in tab view • Custom views for SharePoint and Planner Chat service • Chat data are stored at rest in regional clouds (Azure) based on tenant location • Microsoft Teams Chat Service runs within the O365 compliance boundary • Several other services within the chat framework e.g. permissions, search InTune & Conditional Access Web Desktop (Windows & Mac) iOS App Android App Windows Phone AppClients GraphAPI OfficeOnline OneDrivefor Business SharePoint Online Exchange Mailbox Teams Middle Tier Chat Services Media Services WebView Files Files SettingsandOffice365 Access Messaging Audio/Video Archiving/ Auditing Connectors Services Extensibility Azure Active Directory Office 365 Groups Exchange Calendar Scheduling Tabs Extensibility Bots Bot Framework
- 25. Technical Requirements Office 365suite license required, and prefer but not require Exchange, SharePoint • On-premises/hybrid must be synced via Azure AD Connect (fka dirsync) • Exchange on-premises users will have a little less functionality e.g. Connectors • OneDrive (as part of SharePoint) required for private chat files Skype for Business is not a pre-req; SfB users will benefit from interop features • 1-1 IM between Teams and Skype for Business • Click to join Skype for Business meetings from the meetings view in Teams • Support for hybrid deployments and richer interop is under investigation Archiving, eDiscovery, compliance via the Office 365 Security & Compliance Center • Exchange group mailboxes for team chats and events, user mailboxes for private chats • SharePoint/OneDrive archiving for files For more technical guidance, visit www.successwithteams.com
- 26. Deployment and Education Successwith Teams • www.successwithteams.com • Practical guidance • Plan-deliver-operate framework • Checklists, pre-reqs, adoption guides, tools FastTrack • fasttrack.microsoft.com • Customer success service • Best practices, tools, resources, experts • New content and service for Microsoft Teams Customer success kit • aka.ms/teams-kit • Email templates, flyers, and posters to assist with rollout • Announcement, countdown, getting started, tips and tricks
- 27. When To UseWhat? By Dux Raymond Sy, AvePoint Microsoft MVP and Regional Director
- 28. ©AvePoint, Inc. Allrights reserved. Confidential and proprietary information of AvePoint, Inc. Factor 1: Audience: Size Does Matter! With whom do you need to communicate? Large Audience Broadcast to organizations and across departments Small Audience Chat within teams and to individuals Any Audience Appropriate for all audiences
- 29. ©AvePoint, Inc. Allrights reserved. Confidential and proprietary information of AvePoint, Inc. Factor 2: Tone – Express Yourself! How do you want to express yourself? Formal Tone Professional and objective Informal Tone Personal and conversational Any Tone Appropriate for all tones
- 30. ©AvePoint, Inc. Allrights reserved. Confidential and proprietary information of AvePoint, Inc. Factor 3: Speed – Need for Speed! How quickly do you need to communicate? High Tempo Fast and quick responses Low Tempo Slow and ad hoc responses Any Tempo Appropriate for any speed
- 31. ©AvePoint, Inc. Allrights reserved. Confidential and proprietary information of AvePoint, Inc. Your one-stop shop to learn everything about Office 365 Groups. Get free access to regularly updated articles, webinars with industry leaders, and best practices. www.avepoint.com/office-365-groups/
- 32. Live Panel Discussion WithQuestions & Answers
- 33. From The Community& MVPs
- 34. From The Community MatthiasEinig, MVP CEO & Co-Founder Rencore GmbH @mattein • Any chance we see private channels within a team coming in the future?
- 35. From The Community JeffShuey, President IAMCP @jshuey • When will External Guest Access be enabled? • Will there be a Slack to Teams Migration Tool?
- 36. From The Community LoryanStrant, MVP @TheCloudMouth • As Teams becomes a more all-encompassing interface for accessing and working with Office 365 services - what can we expect to see around bringing in conversations from Skype for Business or Yammer?
- 37. From The Community DanUsher, MVP Chief Technologist & Cloud Architect @binarybrewery • When will Microsoft Teams be available for our friends on macOS running Safari? • Will Microsoft Teams allow for future integration with Groups conversations or Yammer?
- 38. From The Community AndyTalbot, SharePoint & Office 365 Consultant Collab365.community host @SharePointAndy • When can we expect to see future Teams development capabilities appear on the Office 365 roadmap?
- 39. From The Community AsifRehmani, MVP Founder & CEO VisualSP @asifrehmani • Is there enough room or even a business use case for small to midsize organizations for using both Teams as well as Yammer?
- 40. From The Community KnutRelbe-Moe, MVP Product Evanelist Valo Intranet @sharePTkarm • Will it be possible to see the chat from Teams in embeded view in SharePoint, like we can do with Yammer?
- 41. From The Community RenéModery, MVP Solutions Architect Synergy Corporate Technologies @modery • What kind of "organizational“ requirements are needed to get started successfully with Teams? Can any part of a company get started using teams, or are there certain factors that help getting started with it and improve usage and value.
- 42. From The Community TamaraBredemus Director of Collaborative Services City of Minneapolis @TamaraBred • What resources are available to prepare our users at large for the rollout of Teams? • What is your favorite feature of the MS Team site and why?
- 43.