This document discusses life skills development and effective communication. It begins by outlining the objectives of defining life skills and communication skills, listing the core life skills as defined by the WHO, analyzing the essentiality of life skills, understanding communication types and processes, identifying barriers to communication, and tips for improving communication. The document then defines life skills as those that enhance personal development and quality of life. It lists the 10 core life skills from the WHO including self-awareness, effective communication, interpersonal relationships, empathy, creative thinking, critical thinking, decision making, problem solving, coping with stress, and coping with emotions. It explains why these skills are essential for knowing yourself, loving yourself, being true to yourself, having values and
2. Objectives
Define and understand life skills development and communication
skill.
List the core life skills laid down by WHO.
Analyze the essentiality of life skills.
Understand the most common ways we communicate.
To identify communication types and to understand communication
process.
Listing various barriers to communication.
Understanding essentials of communication Do’s and effective
communication.
Tips to improve existing level of communication.
3. LIFE SKILLS DEVELOPMENT-MEANING
• Life skills refers to the skills usually associated with
managing and living a better quality of life.
• Life skills are intended to enhance personal
development and increase your overall quality of life.
• Life skills refer to the abilities that make people
competent to face life.
5. Core Life Skills as laid down by WHO
1. Self awareness
2. Effective communication
3. Interpersonal relationship
4. Empathy
5. Creative thinking
6. Critical thinking
7. Decision making
8. Problem solving
9. Coping with stress
10.Coping with emotions
6. Why are these skills essential?
Know Yourself
Love Yourself
Be True To Yourself.
Having A Personal Value System
Perspective
Have An Open Mind
Sense Of Humour
Acceptance.
8. What are the most common ways
we communicate?
Spoken Word
Written Word
Visual Images
Body Language
9. Types of Communication
Verbal Communication
Non verbal Communication
Downwards Communication
Upwards Communication
Lateral or Horizontal Communication
Formal Communication
Informal Communication
10. HIERARCHY LEVEL
C E O/Chairman
Vice President
A.G.M.
Manager
Supervisor
Forman
Supervisor 3Supervisor 1 Supervisor 2
Manager
Horizontal Comm.
12. Barriers to communication
• Noise
• Inappropriate medium
• Emotions
• Language differences
• Poor listening skills
• Distortions
13. Always think ahead about what you are going to say.
Use simple words and phrases that are understood by every body.
Increase your knowledge on all subjects you are required to speak.
Speak clearly and audibly.
Check twice with the listener whether he has been understood accurately
or not.
While listening, always make notes of important points.
ESSENTIALS OF COMMUNICATION
Do’s
14.
15. How to Improve Existing Level of
COMMUNICATION?
Improve Language.
Improve Pronunciation.
Work on Voice Modulation.
Work on Body Language.
Read more
Listen more
Interact with Qualitative People.
Practice Meditation & Good Thoughts.
Think and Speak.
Do not Speak too Fast.
Use simple Vocabulary.
Do not Speak only to Impress Someone.
Look Presentable and Confident.
16. …in the new global and diverse
workplace requires
excellent communication skills!
Success for YOU…