This document discusses various aspects of business communication including common communication problems, barriers to effective communication, essentials of good communication, listening skills, email and letter writing techniques, communication at meetings, and presentation skills. It provides contact information for Shishir Ahmad Babu, CEO of USBD Group Ltd. and editor of Alltimenews.com, and discusses his role in training executives and providing communication skills workshops.

1. Business Communication

2. SHISHIR AHMAD BABU
A Tech Park
CEO & MD
USBD Group Ltd.
IT-Chief Director
Alltimenews.com
Senior Editor
Freelancer To Entrepreneur
Training Executive

3. Pre Mapping Exercise

4. Mind Map

5. Learning Objective

8. Do communication gap counts?

9. Critical success factor for life

10. Most Common Ways Of Communication
80% of problems in the workplace are communication related

11. Communication Problem Research

12. Types of Communication

14. Barriers to Communication
 Noise
Inappropriate medium
Assumptions/Misconceptions
Emotions
Language differences
Poor listening skills
Distractions

15. Essentials of Communication
Dos

16. DO NOT

17. A woman without her man is nothing.
A woman.Without her,man is nothing.

18. Effective Email Writing

19. Email-top eight techniques

20. Email-top eight techniques

21. Effective Business Letter Writing

22. Parts of a business letters

23. Parts of a business letters

24. Parts of a business letters

25. Skillful Listening

26. Listening is needed everywhere…

27. LISTENING EXERCISE

28. HOW TO BE A GOOD LISTENER
Turn your body and tilt your face toward the speaker.
Use other parts of your body besides your ears to
receive the message:
1. Look at the speaker to pick up nonverbal signals or cues
2. Your eyes will also send signals to the speaker
3. When the speaker sees a receptive audience they are
motivated to work harder to communicate their message
React to the speaker by nodding your head.

29. Using ‘Stone Wall’ Strategy

30. Expressing Yourself

31. Communication at Meeting

32. Difficulty To Say “No”
 Do you have difficulty saying “no”?
 Are you always trying to be nice to
Others at the expense of yourself?

33. 7 Simple Ways To Say “No”

34. Body Language
And
Nonverbal Communication

36. 7 tips on Presentation skills

37. Post Mapping Exercise

39. Find Me
Mobile : +8801912 630 752
Email : shishirb88@gmail.com
Web : www.atechpark.com
FB : www.facebook.com/shishir.miu