This document discusses change management for libraries in the digital age. It notes that digital technologies are blurring traditional lines between types of resources, institutions, and access to information. Users now expect online access and searching across all information formats and locations. The management of digital information requires investment in people, technology, and resources. Libraries must develop new skills and roles to integrate physical and digital collections and provide one-stop searching. Repositories are important for managing and preserving the growing amount of digital research output and data. Metadata standards help link resources across repositories at multiple levels from institutional to international.

1. Change management for libraries
Patricia Liebetrau
April 2012
University of Botswana

2. Doing things differently
Moving from this……

3. To this …..

4. Age of information
By 2010 60% already working in the field of information
http://www.tdan.com/print/5406
Acks to R Todd Stephens

5. Digitally speaking …
Ability to store increasing amounts of data – storage units
are smaller, storage is cheaper, and more data is able to be
stored
 Millions of web sites (difficult to measure)
 30 million+ document pages communicated each day
So we can store huge amounts of data, we can transmit huge
amounts of data so now we have huge amounts of data
data  managing information  creating knowledge

6. Traditionally …
Libraries house collections of text based resources
 books, journals, newspapers
Archives have personal and institutional records
Museums have physical artefacts
Art galleries house physical visual resources
 paintings, art works

7. Digital technology blurring the lines
types of resources
types of institutions
data and datastreams in a digital environment
content across physical boundaries
User focus is on finding relevant INFORMATION
regardless of format or location

8. Digital Shikshapatri
http://www.shikshapatri.org.uk

9. Multiple formats

10. Changing user expectations
On-line access and searching
Open access
Resource and data access
One-stop searching
Links to related information
Full-text articles
Value added services
Social networking
Provide USERS with what they need

11. Integration of physical and digital libraries
Library ILS systems
OPAC
Institutional Repository
Digital Projects
ONE STOP SEARCHING

12. Digital information management requires…
People
Technology
Resources

13. Human resources
Human resources = most valuable asset
New skills, specialised skills
 New career opportunities
Change management
 Active vs passive role
 Overcome resistance
 Motivation
Leadership development

14. New roles and functions
 strategic planning
 staff management
 report writing
 project management
 digital rights management
 production management
 metadata production
 proposal writing

15. Human resource development
Training, training, training
Reskilling
Capacity development
Professional development
Role of library schools

16. Digital information management requires…
People
Technology
Resources

17. Technology
Hardware
Software
Data management and curation
Budget – equipment
Tools
Internet connectivity
Technological infrastructure
 IT/user support

18. Services
Access
 Website
 Networked
 e-Learning environments
Search and discovery services
 Metadata linking
Harvesting
Hosting
Archiving
Print-on-demand

19. Websites and branding
Good design is important
Web usage statistics
Branding and logos
Conditions of use
Contacts

20. Digital information management requires…
People
Technology
Resources

21. Financial resources
Budgets
Financial planning
Fund raising
 Funding proposals
Financial management
Revenue generation
 business planning, marketing, sales and other
outreach activities, advertising
Sound business principles

22. Research output
Research output
Resources created in the process
of academic research

23. Research output from University staff
Academic research papers
Research data sets
Journal articles
Conference papers
Research project reports
Policy briefs

24. Research output from University students
Theses and dissertations
Research data sets

25. UBRISA theses

26. Important elements of IRs
Institutionally defined
Scholarly and research purposes
Cumulative and perpetual
Open and interoperable

27. Repository requirements
• IP • Agreements
• File formats • Advocacy
Collaboration
Policy • Metadata/ Full text
• Target Audience • Software
• Rewards • Hardware
Advocacy Infrastructure
• Media
• Submission • OAI-PMH
• Champions • Schema
Common
Implementation • Mandates standards • Metadata

28. Implementation
Develop policies
Metadata
Persistent identifiers (Handles/DOI)
Author permissions and license agreements
Guidelines for deposit and archiving
Marketing concept to depositors

29. crossref.org
http://www.crossref.org/

30. Web 2.0 research sharing
Sharing resources
Re-using resources
Social tagging
Collaboration and annotation
Social enrichment (eg Wikipedia)
Blogging
Slideshare/Twitter/YouTube

31. Slideshare

32. Many levels of repositories
Institutional repository
 Research output from an individual institutions
• UB, UKZN, Rhodes, Wits, SU, Pretoria
National repository
 Research output from several individual institutions
• NRF NETD project (SA)
• ETHOS (UK)
International repository
 Research output from several national repositories
• OpenDOAR

33. Many levels of repositories
Institutional repository
 Research output from an individual institutions
• UB, UKZN, Rhodes, Wits, SU, Pretoria
National repository
 Research output from several individual institutions
• NRF NETD project (SA)
• ETHOS (UK)
International repository
 Research output from several national repositories
• OpenDOAR

34. UBRISA
http://ubrisa.ub.bw/

35. Many levels of repositories
Institutional repository
 Research output from an individual institutions
• UB, UKZN, Rhodes, Wits, SU, Pretoria
National /regional /consortium repository
 Research output from several individual institutions
• NRF NETD project (SA)
• ETHOS (UK)
International repository
 Research output from several national repositories
• OpenDOAR

36. Many levels of repositories
Institutional repository
 Research output from an individual institutions
• UB, UKZN, Rhodes, Wits, SU, Pretoria
National repository
 Research output from several individual institutions
• NRF NETD project (SA)
• ETHOS (UK)
International repository
 Research output from several national repositories
• OpenDOAR

37. OpenDOAR
http://www.opendoar.org/

38. Push and pull
Information push
 Dissemination – websites, social media tools
 Aggregation
 Linking
Information pull
 OpenDoar

39. Repositories by Continent

40. Open Archives Initiative : Protocol for
Metadata Harvesting
http://www.openarchives.org/pmh

41. OAI-PMH – http protocol
• Open Archives Initiative : Protocol for Metadata Harvesting
• Standard for exchange of metadata
• Data providers employ the OAI-PMH to expose structured data,
metadata, in various forms.
• Service providers use the OAI-PMH to harvest the metadata from data
providers
Requires metadata

42. ME T A D A T A

43. What is Metadata?
Standardised description of a resource that aids in the
discovery, retrieval and preservation of that resource
‘Data about data’

44. Elements Values
dc:title Marxism and history: twenty years of South African Marxist studies
dc:identifier the19880000.042.000
dc:creator Roger Alan Deacon
dc:contributor
dc:publisher
dc:description A dissertation submitted in partial fulfillment of the requirements for the degree of
Master of Arts in the Department of History, University of Natal, Durban. This thesis
attempts to contextualize the emergence and development of South African Marxist
studies in terms of political and economic changes in South Africa, the influence of
overseas Marxist and related theories and internal and external historiographical
developments.
dc:language eng
dc:subject POLITICS
dc:subject MARXISM
dc:subject SOCIAL CLASSES
dc:subject TRADE UNIONS
dc:subject THEORY
dc:coverage SOUTH AFRICA
dc:date 1988-00-00
dc:type thesis
dc:source
dc:relation
dc:format text/xml
dc:f ormat Corel PhotoPaint version 12
dc:f ormat Epson Expression 10000XL
dc:f ormat 147 pages
dc:rights University of Natal, Durban, South Africa

45. IR metadata

46. Metadata linking

47. Broken links

48. Preservation
Preservation requires …
Institutional commitment
Integrated IT support
Metadata
Schedules for back-ups and archiving

49. Sustainability
Focus from the outset
Academic self archiving
Advocacy efforts
Sound preservation strategies
Preservation policies
Integrated institutional commitment

50. Conclusions
New challenges
New skills
New attitudes
New terminologies
New opportunities

51. References:
Institutional Repositories: Essential Infrastructure for Scholarship in the Digital Age by
Clifford A. Lynch, Executive Director, Coalition for Networked Information. February
2003.
http://dspace.uniroma2.it/dspace/bitstream/2108/261/1/ir.html
The future of repositories? Patterns for (Cross-)Repository Architectures.
http://www.dlib.org/dlib/november08/aschenbrenner/11aschenbrenner.html
This work was carried out with the aid of a grant from the International Development
Research Centre, Ottawa, Canada.

52. This work was carried out with the aid of a grant from the
International Development Research Centre, Ottawa, Canada